Hi folks,<div><br></div><div>just an update regarding the outlook plugin v2.3 (particularly the mentioned issue), when the <b>timezone of the outlook is changed</b> please <b>restart the outlook</b> before further synchronization.<br>
<br><div class="gmail_quote">On Tue, Sep 25, 2012 at 7:00 PM, nicolas GASNIER <span dir="ltr"><<a href="mailto:nicolas.gasnier@holdisgroup.fr" target="_blank">nicolas.gasnier@holdisgroup.fr</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="FR" link="blue" vlink="purple">
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">I re-downloaded the plugin and tried a re-installation. But I’m still facing the issue.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Now that I remember when I was using vTiger 5.3.0 I had a problem with the 2.1 plugin : the date of attached E-mails was inverted and I made a
little dirty correction in a core vTiger file to handle it.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Since I migrated to 5.4 this trick was no longer necessary and I removed my little correction. May there be a similar problem on the vtiger side
for time handling, that needs to be done ?<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">If you want to organize a webmeeting, it will be better if we can do it in the next three days between 13h00 and 16h30, GMT+1 hour.<u></u><u></u></span></p>
<div class="im">
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Regards<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Nicolas GASNIER<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Développeur<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">HOLDIS AGRIDIS<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">1 rue des MORELLES<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">ZA Euro Val de Loire<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">41330 FOSSE<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Tél : 02 54 81 48 44<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
</div><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">De :</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Nilay Khatri [mailto:<a href="mailto:nilay.khatri@vtiger.com" target="_blank">nilay.khatri@vtiger.com</a>]
<br>
<b>Envoyé :</b> mardi 25 septembre 2012 14:48<br>
<b>À :</b> nicolas GASNIER<br>
<b>Cc :</b> <a href="mailto:support@vtiger.com" target="_blank">support@vtiger.com</a></span></p><div><div class="h5"><br>
<b>Objet :</b> Re: [Vtigercrm-developers] Outlook plugin and timezone<u></u><u></u></div></div><p></p>
</div><div><div class="h5">
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Hi Nicolas,<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">we have specifically focused on this issue for the v2.3 release and to best of knowledge the issue is fixed.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">If you are still facing the issue outlook plugin v2.3 we would like to organize a meeting with with you. Please let us know your convenient timing.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt">We haven't updated the source code for the addin yet, we would be doing it ASAP and will update you. <u></u><u></u></p>
<div>
<p class="MsoNormal">On Tue, Sep 25, 2012 at 5:08 PM, nicolas GASNIER <<a href="mailto:nicolas.gasnier@holdisgroup.fr" target="_blank">nicolas.gasnier@holdisgroup.fr</a>> wrote:<u></u><u></u></p>
<div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Hi,
</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Sorry for the late testing.
</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">I have the same problem with the 2.3 plugin. I’m in France and everything is configured
for GMT+1. My server is a Windows 2008 with of course the correct timezone set for us. In VTiger I selected the Europe/Brussels default timezone in the config.inc.php, as it seems to be the equivalent of Europe/Paris, Madrid, Brussels.</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">My vTiger user is set to Europe/Brussels too, running outlook 2007 on windows XP, timezone
of the PC GMT+1 too of course.</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">May this be related to day saving time or something like this ?</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">I may eventually try to have a look in the source code of the plugin, but the last time
I tried to just compile one from subversion the result was not very successful (outlook crash…) so if someone more skilled in C# development might have a look at it… ;)</span><u></u><u></u></p>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Regards</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Nicolas GASNIER</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Développeur</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">HOLDIS AGRIDIS</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">1 rue des MORELLES</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">ZA Euro Val de Loire</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">41330 FOSSE</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Tél : 02 54 81 48 44</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
</div>
<div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">De :</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com" target="_blank">
vtigercrm-developers-bounces@lists.vtigercrm.com</a> [mailto:<a href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com" target="_blank">vtigercrm-developers-bounces@lists.vtigercrm.com</a>]
<b>De la part de</b> dani toni<br>
<b>Envoyé :</b> mercredi 19 septembre 2012 12:51<br>
<b>À :</b> <a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">
vtigercrm-developers@lists.vtigercrm.com</a><br>
<b>Objet :</b> Re: [Vtigercrm-developers] Outlook plugin and timezone</span><u></u><u></u></p>
</div>
<div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
<p>2.3 the last version<u></u><u></u></p>
<div>
<p class="MsoNormal">Il giorno 19/set/2012 12:30, "Nilay Khatri" <<a href="mailto:nilay.khatri@vtiger.com" target="_blank">nilay.khatri@vtiger.com</a>> ha scritto:<u></u><u></u></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">which version of outlook plugin are you using?<u></u><u></u></p>
<div>
<p class="MsoNormal">On Wed, Sep 19, 2012 at 2:40 PM, dani toni <<a href="mailto:tonyhouse1982@gmail.com" target="_blank">tonyhouse1982@gmail.com</a>> wrote:<u></u><u></u></p>
<p>I tried the plugin on another outlook client.the calendar of outlook is fine.. When I create an event on outlook and sync with vtiger on vtiger is 2 hours before!! My client has utc+1 timezone.vtiger is set with utc+1 timezone.my server utc+1timezone.my
crm user have utc+1 timezone....<u></u><u></u></p>
<div>
<p class="MsoNormal">Il giorno 17/set/2012 14:34, "Nilay Khatri" <<a href="mailto:nilay.khatri@vtiger.com" target="_blank">nilay.khatri@vtiger.com</a>> ha scritto:<u></u><u></u></p>
<div>
<div>
<p class="MsoNormal">Hi,<u></u><u></u></p>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">we cross checked the plugin but were not able to get any error. Can please re-install the plugin and check.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><br clear="all">
<u></u><u></u></p>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<p class="MsoNormal">-- <br>
regards<br>
Nilay Khatri<br>
(VTiger)<u></u><u></u></p>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<p class="MsoNormal">On Mon, Sep 17, 2012 at 5:39 PM, dani toni <<a href="mailto:tonyhouse1982@gmail.com" target="_blank">tonyhouse1982@gmail.com</a>> wrote:<u></u><u></u></p>
<p>I just tried but the plugin does not work at all.when I click on vtiger crm button "unknown error"..win 7 outlook 2010 32 bit<br>
Il giorno 17/set/2012 13:01, "Nilay Khatri" <<a href="mailto:nilay.khatri@vtiger.com" target="_blank">nilay.khatri@vtiger.com</a>> ha scritto:<br>
><br>
&g<u></u><u></u></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt">
<div>
<div>
<p class="MsoNormal">Hi Nicolas,<u></u><u></u></p>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt">we have released outlook adding v2.3 in which the issue has been fixed. Please check the addin v2.3 and let us know if you face any issues. By the mean time we are updating the source
code. <u></u><u></u></p>
<div>
<p class="MsoNormal">On Mon, Sep 17, 2012 at 1:58 PM, nicolas GASNIER <<a href="mailto:nicolas.gasnier@holdisgroup.fr" target="_blank">nicolas.gasnier@holdisgroup.fr</a>> wrote:<u></u><u></u></p>
<div>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Hi,</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">You can checkout the plugin source code here :
<a href="http://trac.vtiger.com/svn/vtiger/vtigercrmoutlook/trunk" target="_blank">
http://trac.vtiger.com/svn/vtiger/vtigercrmoutlook/trunk</a></span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Regards</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Nicolas GASNIER</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Développeur</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">HOLDIS AGRIDIS</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">1 rue des MORELLES</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">ZA Euro Val de Loire</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">41330 FOSSE</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Tél : 02 54 81 48 44</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
<div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">De :</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com" target="_blank">
vtigercrm-developers-bounces@lists.vtigercrm.com</a> [mailto:<a href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com" target="_blank">vtigercrm-developers-bounces@lists.vtigercrm.com</a>]
<b>De la part de</b> dani toni<br>
<b>Envoyé :</b> dimanche 16 septembre 2012 14:46<br>
<b>À :</b> <a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">
vtigercrm-developers@lists.vtigercrm.com</a><br>
<b>Objet :</b> [Vtigercrm-developers] Outlook plugin and timezone</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
<p>I noticed that if you use the vtiger outlook plugin and your client have a timezone different than utc outlook client will function in utc timezone.. I searched the source code of the last version of the plugin(2.2) to fix the problem but I didn't find it..where
I find the source code? Thanks..<u></u><u></u></p>
</div>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
<div class="MsoNormal" align="center" style="text-align:center">
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<p class="MsoNormal"><br>
_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><u></u><u></u></p>
</div>
<p class="MsoNormal"><br>
<br clear="all">
<u></u><u></u></p>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt">-- <br>
regards<br>
Nilay Khatri<br>
(VTiger)<u></u><u></u></p>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
</div>
<p class="MsoNormal">_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><u></u><u></u></p>
</blockquote>
<p class="MsoNormal"><br>
_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><u></u><u></u></p>
</div>
<p class="MsoNormal"><br>
<br clear="all">
<u></u><u></u></p>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt">-- <br>
regards<br>
Nilay Khatri<br>
(VTiger)<u></u><u></u></p>
</div>
</div>
<p class="MsoNormal">_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><u></u><u></u></p>
</div>
<p class="MsoNormal"><br>
_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><u></u><u></u></p>
</div>
<p class="MsoNormal"><br>
<br clear="all">
<u></u><u></u></p>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<p class="MsoNormal">--
<br>
regards<br>
Nilay Khatri<br>
(VTiger)<br>
<br>
<br>
_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><u></u><u></u></p>
</div>
</div>
</div>
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<p class="MsoNormal"><u></u> <u></u></p>
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ne permettant pas d'assurer l'intégrité de ce message, notre société décline par ailleurs toute responsabilité dans l’hypothèse où il aurait été modifié.<br>
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_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">-- <br>
regards<br>
Nilay Khatri<br>
(VTiger)<u></u><u></u></p>
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</blockquote></div><br><br clear="all"><div><br></div>-- <br>regards<br>Nilay Khatri<br>(VTiger)<br><br>
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