[Vtigercrm-developers] HelpDesk constructUpdateLog() function

[Prasad]

Alan,

Trouble ticket comment is being handled as a special field and
we plan to port it over to ModComments which offers better ability.

We would happy to hear if you make any progress in this direction.

Regards,
Prasad

On Wed, Jul 4, 2012 at 4:48 PM, Alan Lord <alanslists at gmail.com> wrote:

> On 04/07/12 11:35, Prasad wrote:
> > Alan,
> >
> > You are right, constructUpdateLog is a deprecated functionality
> > which will be taken over by ModTracker. We plan to leverage
> > ModTracker that what is able to track as of now.
>
> Unfortunately ModTracker seems to break on the Trouble Ticket comment
> field...
>
> Fatal error: Call to a member function getFieldLabelKey() on a
> non-object in /var/www/vt54/modules/ModTracker/core/ModTracker_Field.php
> on line 26
>
> It works for other fields but when I try to look at a change/new comment
> history ModTraker barfs...
>
> Cheers
>
> Al
>
>
> _______________________________________________
> http://www.vtiger.com/
>
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