[Vtigercrm-developers] EXTERNAL - VTIGER - Development Suggestions

[Brett Hooker]

Patrick,

(as posted in your forum thread)

Good workflows. I envisage getting support for a workflow system into 
vTiger would allow the tracking/alerting aspects of these to be 
implemented on a business by business basis. Template or standard flows 
could be shipped with the product, and then we

I've looked at Galaxia (see TikiWiki, Horde, and others) a few times, 
and it looks fine as a framework. It would need to be adapted to the 
vTiger framework, and then we'd need event triggers added to the 
codebase to "flag" that the events were happening. The workflow engine 
can then Alert, Email, create data, etc as required.

Agree on tasking and the alerting mod too. We use Activity Todos on the 
sales side, and Helpdesk Tickets on support side to track these types of 
tasks. Perhaps Tasks (with extra statuses) in combination with a 
workflow engine could deliver the tracking from deal to delivery (even 
auto-gen the invoice).

Some input...

Thanks,
Brett


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Patrick Reynolds wrote:
> Hi there,
>
> Have had several positive feebacks about this posting and I'm wondering with
> whom I should be communicating to see how we can work together to improve on
> this excellent CRM system.
>
> Here's the link:
>
> http://forums.vtiger.com/viewtopic.php?t=17896
>
> Any feedback would be greatly appreciated,
>
> Many Thanks,
>
> Patrick Reynolds
> Email: patrick.reynolds at digi-sign.com
>
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