<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta content="text/html;charset=ISO-8859-1" http-equiv="Content-Type">
</head>
<body bgcolor="#ffffff" text="#000000">
<span class="gen">Patrick,
<br>
<br>
(as posted in your forum thread)<br>
<br>
Good workflows. I envisage getting support for a workflow system into
vTiger would allow the tracking/alerting aspects of these to be
implemented on a business by business basis. Template or standard flows
could be shipped with the product, and then we <br>
<br>
I've looked at Galaxia (see TikiWiki, Horde, and others) a few times,
and it looks fine as a framework. It would need to be adapted to the
vTiger framework, and then we'd need event triggers added to the
codebase to "flag" that the events were happening. The workflow engine
can then Alert, Email, create data, etc as required.
<br>
<br>
Agree on tasking and the alerting mod too. We use Activity Todos on the
sales side, and
Helpdesk Tickets on support side to track these types of tasks. Perhaps
Tasks (with extra statuses) in combination with a workflow engine could
deliver the tracking from deal to delivery (even auto-gen the invoice).
<br>
<br>
Some input...</span>
<br>
<br>
Thanks,<br>
Brett<br>
<br>
<table border="0" cellpadding="2" cellspacing="2" width="100%">
<tbody>
<tr>
<td valign="top"><img alt=""
src="cid:part1.03000100.07000405@roarz.com" height="58" width="154"><br>
</td>
<td valign="top"><a href="http://www.roarz.com/email">www.roarz.com</a>
Phone: 1300 885 125 Fax: 07 3009 0648 ABN: 69 113 777
594 PO Box 1091 Capalaba Qld 4157<br>
<small>ROARZ emphasizes keeping websites proactively up-to-date
and
integrated with marketing, sales, and customer service activities.
When
combined with our rich web-based application suite this delivers
customer convenience and staff efficiency outcomes.</small></td>
</tr>
</tbody>
</table>
Patrick Reynolds wrote:
<blockquote cite="mid:00ad01c851d8$ef6d1b70$1800a8c0@pinkroccade.ie"
type="cite">
<pre wrap="">Hi there,
Have had several positive feebacks about this posting and I'm wondering with
whom I should be communicating to see how we can work together to improve on
this excellent CRM system.
Here's the link:
<a class="moz-txt-link-freetext" href="http://forums.vtiger.com/viewtopic.php?t=17896">http://forums.vtiger.com/viewtopic.php?t=17896</a>
Any feedback would be greatly appreciated,
Many Thanks,
Patrick Reynolds
Email: <a class="moz-txt-link-abbreviated" href="mailto:patrick.reynolds@digi-sign.com">patrick.reynolds@digi-sign.com</a>
Why not preview the Greatest Innovation in SSL technology in more than 13
years at <a class="moz-txt-link-freetext" href="http://www.digi-sign.com/aacd">http://www.digi-sign.com/aacd</a>
Direct Dial : +353 1 662-1249
Mobile/Cell : +353 87 256-0337
Toll Free USA: +1 800 959-4039
The Certificate Corporation
------------------------0------------------------
The information in this email is confidential
and may be legally privileged. It is intended
solely for the addressee. Access to this email
by anyone else is unauthorised. If you are not
the intended recipient, any disclosure, copying,
distribution or any action taken or omitted to be
taken in reliance on it, is prohibited and may be
unlawful. Digi-Sign Limited Registered in Ireland
No. 351655. Registered Address: Enterprise Centre
Taylor's Lane, Dublin 8. IRELAND
------------------------0------------------------
_______________________________________________
Reach hundreds of potential candidates - <a class="moz-txt-link-freetext" href="http://jobs.vtiger.com">http://jobs.vtiger.com</a>
</pre>
</blockquote>
<br>
</body>
</html>