[Vtigercrm-developers] help needed in deleting spam

[Jeff Kowalczyk]

Richie wrote:
> Jeff, any ideas on the effort estimate needed to upgrade the trac?

I don't think it involves a big effort, just copying over some python
files in an apache CGI directory. It requires admin access to the box it
is running on.

> And do you suggest, it is good to scout for a backup  bugtracker which
> is more robust?

No, trac is fine, optimally featured for our community, and well
maintained. We just never should have allowed anon access (wiki or bug
reporting), the (limited) value returned by anon contributors is not worth
the obvious cost (spammers). Most projects granting anon access learn this
bitter lesson sooner or later

This would have been a minor blip if we'd closed access when we saw the
first spammer's trac ticket.

https-only access is a good idea, and we need to upgrade each time there's
a new trac release (we missed 0.9.4)

I think an admin with access to the SQL backend can do some cleanup of bad
rows.