[Vtigercrm-developers] how to make vtiger more community oriented?

[Sergio A. Kessler]

I have to agree...

I can understand not having the time for replying to every end-user
question, in fact when I was the captain of an open source project, I
leave the end users helping each other...

there simply no time for developers to answer every stupid question...

but if you want the *developers* community help, you cannot afford to
ignore them, and then ask the same people to help...



On 6/14/06, Manilal K M <libregeek at gmail.com> wrote:
> On 14/06/06, Richie <richie at vtiger.com> wrote:
> >
> > I would like to get your views on making vtiger more
> > community oriented. The reason for this is
> > as follows :-
> >
> > a) It will free the core team for other tasks. Right
> > now, we are facing a shortage of hands in
> > fixing the issues,
> > testing the product, documentation, etc.
> >
> > We would like these to be off-loaded to an extent so
> > that we can continue further development.
> >
> > Things are working no doubt but in patches.
> >
> >
> > I would like to bring in more accountability,
> > automation and transparency into the
> > system.
> > Again, these will not be at the cost of flexibility
> > and speed.
> > The core team when left to itself can move very fast
> > but we need to move together. I am sure
> > we have people who have skills
> > supplementary/complementary to those of the core team.
> > The need is to make these work together thereby leading to
> > a fast,nimble and efficient community
> > thereby leading to a much better product.
> >
> >
> > I am sure we have gurus on board who have 'been
> > there, done that'. I welcome them to put
> > forth
> > their ideas on handling this issue.
> >
> >
> > Richie
> > _______________________________________________
>
> Hi Richie:
>   I have only very limited experience(less than 6 months) in vtiger.
> Within this period I never felt that vtiger is a Open Source Project
> neither a Community project. The developers never mind to respond to
> development related questions. They may respond to some user related
> questions,  but rejected developer questions. This is not good for a
> Community project. Of course it's the highlight of Proprietory
> projects, where the end user/developer has little control.
>
>     I admit the fact that the developers are busy, but the fact
> remains that if a community project wants to succeed, then there
> should be somebody to make the guidelines for development and project
> management. I have posted a number of queries regarding developing new
> modules and module management in vtiger5. But none of them got a
> satisfactory reply. They are simply ignored by the developers. I know
> that vtiger5 is under development. But there are no changelog or
> changes which a programmer can refer with the released code. I am a
> member of other community projects like Horde and I was suprised with
> the support. Initially I got immense support from the horde developers
> so that I was able to learn the stuff in quick time and was able to
> contribute some good patches.
>
>   Inorder to make vtiger community oriented, the first step should be
> taken from the developers itself. There should be some developer
> documents, API documentation and above all good support in
> Forum/Mailing List. I know that vtigerwiki has some stuff, but it's
> insufficent for a programmer. I strongly believe that making a good
> knowledge base is the key in Open Source Projects.
>
> See the result of my postings in mailing list and forums:
> http://lists.vtigercrm.com/pipermail/vtigercrm-developers/2006-March/000612.html
> http://forums.vtiger.com/viewtopic.php?t=6631
> http://forums.vtiger.com/viewtopic.php?t=4664
> http://lists.vtigercrm.com/pipermail/vtigercrm-developers/2006-April/000804.html
> http://lists.vtigercrm.com/pipermail/vtigercrm-developers/2006-May/000918.html
>
> See the Unanswered Postings in Forums:
> http://forums.vtiger.com/search.php?search_id=unanswered
>
> There are more than 2000 Postings which are unanswered !!!
>
> regards
> Manilal
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