[Vtigercrm-developers] Installation problem in step 3 of 5. Need help

[Jorge Garifuna]

Allan

I certainly appreciate your reply. I'm a supporter of vTiger CRM (
http://www.garidigital.com/docs/vtiger/
http://www.theopenzone.org/viewtopic.php?t=5 ) and the reason I post here is
because I exhausted my options on the forum. I certainly do not need your
lectures about the appropriate place to place my questions. If I didn't know
better I wouldn't mind your suggestion. I think we can all benefit much
better from this medium by assisting each other so  that vTiger CRM can grow
even more.

Any other assistance would be greatly appreciated.
--
Jorge Garifuna
Professional Web Developer
"Your Web Solution Partner"
Garinet Global Inc.
http://www.GariDigital.com


On 4/27/06, Allan Bush <allan.bush+vtiger_dev at gmail.com> wrote:
>
> This isn't really the place for user support, you'll have much better luck
> in the forms.  Also posting the same thing twice isn't going to win you any
> fans.
>
> Your problem is, as stated, vtiger can't connect to your database.  If you
> have some technical knowledge the line that's failing is line 50 of
> install/3confirmConfig.php you may be able to figure it out from there.  My
> first guess is that your mysql installation doesn't support/allow persistent
> connections.
>
>  On 4/27/06, Jorge Garifuna <jg at garidigital.com> wrote:
>
> >  Hello everyone,
>
>
>
> I have installed vTiger several times before on my linux hosting servers,
> but now for the first time I'm trying to install it on a windows server and
> there is problem on step 3 of 5.
>
>
>
> Here is the error I'm getting:
>
>
>    Step 3 of 5
>
>
>
>        Invalid Mysql Connection Parameters specified
>
>
>
>   *Error Message: Unable to connect to database Sever with the specified
> connection parameters. This may be due to the following reasons: *
>
> *- specified database user, password , hostname or port is invalid.
> - specified database user does not have access to connect to the database
> server from the host *
>
> *Kindly check the specified database connection parameters... *
>
> Here is what I have:
> -- vTiger 4.2.3
>
> -- MySQL Server version: 4.0.24
> -- PHP Version: 4.3.2
>
>
> I know the database connection works well because I wrote a separate test
> script with the same host name, user name and db name.
>
>
>
> The following threads report the same problem but I found no solution so I
> was wondering if anyone on this list can help me out
>
>
>
> http://forums.vtiger.com/viewtopic.php?t=5104
>
>
>
> http://forums.vtiger.com/viewtopic.php?t=5943
>
>
>
> Thanks in advanced for your help.
>
>
>
> --
> Jorge Garifuna
> Professional Web Developer
> "Your Web Solution Partner"
> Garinet Global Inc.
> http://www.GariDigital.com <http://www.garidigital.com/>
>
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