[Vtigercrm-commits] [Vtiger development] #7863: MailManager: sending email in Reply throws an error. No Selected_ids in form field.

Vtiger development vtiger-tickets at trac.vtiger.com
Wed Dec 18 20:29:33 GMT 2013


#7863: MailManager: sending email in Reply throws an error. No Selected_ids in
form field.
------------------------+------------------------
 Reporter:  dainius     |      Owner:  developer
     Type:  defect      |     Status:  new
 Priority:  unassigned  |  Milestone:  Unassigned
Component:  vtigercrm   |    Version:  6.0.0 RC
 Severity:  Medium      |   Keywords:
------------------------+------------------------
 Sending an Email in `Reply` to customers email (either email address is in
 CRM contacts or just replying a regular email not in Contacts), throws an
 error:

 {{{Permission to perform the operation is denied for name}}}

 My setup:
 WAMP, PHP 5.3.13, Chrome browser (IE and FireFox also gives the error)
 Module: MailManager
 Fresh VtigerCRM 6.0RC install with admin user only.
 Mailmanager Mailbox: Gmail

 Sending regular email to Contact from `Contact view->send Email` works
 fine.

 There are two ids missing in reply email form: `selected_ids` and
 `toemailinfo`. `toemailinfo` is used in
 `\modules\Emails\models\Record.php`, line 55 and 62. Line 63
 `$parentModule = $this->getEntityType($id);` returns null as entityid "0"
 does not exist and this causes an error in
 `\include\Webservices\VtigerWebserviceObject.php, function formName()`.


 Two situations are possible with `REPLAY`:

 1. Email address belongs to a contact in CRM and can be related to that
 contact. Hiting a `REPLAY` should copy contacts ID to "massEmailForm" form
 if "Related To" is selected (in case of email address multi match).

 2. Email address does not exist in CRM and there is no need to add it.
 Just a casual reply to some email in my email box. Sending an email should
 be possible without relating it to CRM entity.

 Attached is a video to help you with this issue.

--
Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/7863>
Vtiger development <http://trac.vtiger.com/>
Vtiger CRM


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