[Vtigercrm-commits] [Vtiger development] #7863: MailManager: sending email in Reply throws an error. No Selected_ids in form field.
Vtiger development
vtiger-tickets at trac.vtiger.com
Wed Dec 18 20:29:33 GMT 2013
#7863: MailManager: sending email in Reply throws an error. No Selected_ids in
form field.
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Reporter: dainius | Owner: developer
Type: defect | Status: new
Priority: unassigned | Milestone: Unassigned
Component: vtigercrm | Version: 6.0.0 RC
Severity: Medium | Keywords:
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Sending an Email in `Reply` to customers email (either email address is in
CRM contacts or just replying a regular email not in Contacts), throws an
error:
{{{Permission to perform the operation is denied for name}}}
My setup:
WAMP, PHP 5.3.13, Chrome browser (IE and FireFox also gives the error)
Module: MailManager
Fresh VtigerCRM 6.0RC install with admin user only.
Mailmanager Mailbox: Gmail
Sending regular email to Contact from `Contact view->send Email` works
fine.
There are two ids missing in reply email form: `selected_ids` and
`toemailinfo`. `toemailinfo` is used in
`\modules\Emails\models\Record.php`, line 55 and 62. Line 63
`$parentModule = $this->getEntityType($id);` returns null as entityid "0"
does not exist and this causes an error in
`\include\Webservices\VtigerWebserviceObject.php, function formName()`.
Two situations are possible with `REPLAY`:
1. Email address belongs to a contact in CRM and can be related to that
contact. Hiting a `REPLAY` should copy contacts ID to "massEmailForm" form
if "Related To" is selected (in case of email address multi match).
2. Email address does not exist in CRM and there is no need to add it.
Just a casual reply to some email in my email box. Sending an email should
be possible without relating it to CRM entity.
Attached is a video to help you with this issue.
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Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/7863>
Vtiger development <http://trac.vtiger.com/>
Vtiger CRM
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