[Vtigercrm-commits] [vtiger development] #5899: Login error in Customer Portal

vtiger development vtiger-tickets at trac.vtiger.com
Mon May 11 04:26:01 EDT 2009


#5899: Login error in Customer Portal
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  Reporter:  Pierluigi.Bucolo  |       Owner:  developer 
      Type:  Need More Info    |      Status:  new       
  Priority:  critical          |   Milestone:  5.1.0     
 Component:  customerportal    |     Version:  5.1.0-val2
Resolution:                    |    Keywords:            
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Comment (by Pierluigi.Bucolo):

 Hi Prasad,
 I attached the full dump of vtiger_portalinfo table. (I changed a little
 the email address).
 With this records, the login it's possible only for the first user
 "ptest at vodafone.it".

 This issue is related to my follow post, please read it before to go
 ahead:
 http://forums.vtiger.com/viewtopic.php?t=24732

 For all other users the login it's impossible.

 I have 3 users with the same email "tea4 at tin.it" , so I tried to remove
 the Portal check for this 3 contacts, but nothing change.
 I tried to delete your email address, but nothing change.
 In the 5.0.4 version I've got some users with the same email and different
 password but each can connect correctly to the portal.

 The strange thing is that in the vtiger_contactdetail, I have a contact
 with the email "tea4 at tin.it", but altougth I delete this contact the
 record in the table is present. The delete user has contactID=15.

 I think, regardless the issue, that two contact must not have the same
 email ID to connect to customer portal. The Email ID must be UNIQUE.

 If this information are insufficient I can send a dump of other tables,
 but I prefer to sent directly to you to speedup the solution.

 Regrads.
 - Pierluigi

-- 
Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/5899#comment:2>
vtiger development <http://trac.vtiger.com/>
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