[Vtigercrm-commits] [vtiger development] #4899: Customreports Helpdesk - colmn 'Entity-type' can't be disabled

[vtiger development]

#4899: Customreports Helpdesk - colmn 'Entity-type' can't be disabled
-------------------------+--------------------------------------------------
  Reporter:  dinoeberle  |       Owner:  mickie  
      Type:  defect      |      Status:  new     
  Priority:  critical    |   Milestone:  5.0.4   
 Component:  vtigercrm   |     Version:  5.0.4-rc
Resolution:              |    Keywords:          
-------------------------+--------------------------------------------------
Changes (by mickie):

 * cc: dinoeberle (removed)

Comment:

 If you want to remove this column during report run, then you can do the
 following

 file : modules/Reports/ReportRun.php
 function : getEscapedColumns
 line : 212
 remove
 {{{
 , vtiger_crmentityRelHelpDesk.setype 'Entity_type'
 }}}
  at the end of this line
 ie., change the line from

 {{{
 $querycolumn = "case vtiger_crmentityRelHelpDesk.setype when 'Accounts'
 then vtiger_accountRelHelpDesk.accountname when 'Contacts' then
 concat(vtiger_contactdetailsRelHelpDesk.lastname,'
 ',vtiger_contactdetailsRelHelpDesk.firstname) End"."
 '".$selectedfields[2]."', vtiger_crmentityRelHelpDesk.setype
 'Entity_type'";
 }}}

 to

 {{{
 $querycolumn = "case vtiger_crmentityRelHelpDesk.setype when 'Accounts'
 then vtiger_accountRelHelpDesk.accountname when 'Contacts' then
 concat(vtiger_contactdetailsRelHelpDesk.lastname,'
 ',vtiger_contactdetailsRelHelpDesk.firstname) End"."
 '".$selectedfields[2]."'";
 }}}

 Hope this helps. But we cannot integrate this to the product.
 If it is necessary to do this in product then let us know.

-- 
Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/4899#comment:3>
vtiger development <http://trac.vtiger.com/>
vtigerCRM