[Vtigercrm-developers] PBX Manager - Record calls transfers.

Michele Mastropieri michele.mastropieri at gmail.com
Tue Oct 13 15:40:59 GMT 2015

Hi to all,

if I answer to an incoming call and thus I transfer it to other extension,
the module store information about the call but it keep only information
about pre-trasfer.

Let me explain better with an example.

1. Incoming call is answered by extension num 101.
2. 101 transfer call to 102 extension.
3. After 10 minutes 102 hung up.
4. Into record list I have only 1 record: the initial conversation between
101 and external customer. I lost the information about the entire
conversation that is 10minutes call.

How solve it?


dott. Michele Mastropieri
Email: michele.mastropieri at gmail.com
Skype: thebookison
Mobile: 3403050591
Fax: 1782280825
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