[Vtigercrm-developers] Workflow: Set field values - assign to group fails.
Alan Lord (News)
alanslists at gmail.com
Mon Jul 30 00:33:37 PDT 2012
On 27/07/12 14:50, Adam Heinz wrote:
> On Fri, Jul 27, 2012 at 5:53 AM, Alan Lord <alanslists at gmail.com> wrote:
>> Further investigation shows that the workflow is setting the smownerid
>> to "4" which is the ID of the Support Group.
>> But the ticket shows that it has been assigned to the user with id=4 not
>> a group.
> This sounds familiar to me. I have some recollection that during our
> 5.0.4 to 5.2.1 migration, group ids were reassigned so as not to
> overlaps user ids, so that they could coexist in the same integer
> fields without the need to look at a second column to determine which
> type of id it was. To me it sounds like that reassignment failed or
> didn't happen. I don't think it should be possible to have a user and
> group with the same id.
It looks like you are correct. I created a new group and it got an id
based on the next crmentity number by the looks of it. Assigning to that
new group through the workflow seems to have worked.
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