[Vtigercrm-developers] iPhone "signing" app?
thakralrohit at gmail.com
Thu Jan 27 10:22:07 PST 2011
What if you give the customer a customer portal username and password and he
confirms by logging in to his customer portal and changes the status of the
ticket on engineer's iphone??
On Thu, Jan 27, 2011 at 12:38 PM, Alan Lord (News) <alanslists at gmail.com>wrote:
> Hi chaps,
> I've recently spoken with a prospect that wants to use the
> helpdesk/customer portal features of vtiger...
> One thing he *really* needs is for his customer to "sign" that a
> visiting engineer has fixed the issue (in a ticket) and the time etc...
> The Engineers carry iPhones.
> Rather than handwriting (like couriers use) we did wonder about a PIN
> type approach too.
> Anyone got any ideas or suggestions?
> The Open Learning Centre
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