[Vtigercrm-developers] Thunderbird 3 extension update

Alan Lord (News) alanslists at gmail.com
Mon Jun 7 04:24:30 PDT 2010

On 02/06/10 08:32, Musavir Khan wrote:
> Hi Alan,
> there have few to no changes in webservices that should affect the
> thunderbird plugin, i feature which is failing currently is associate an
> email with a contact/lead/Account. this is happening as a bug in 510 was
> fixed and thunderbird code for this feature was written with that bug in
> mind, now that bug is fixed we have to make the neccessary changes.

Can you provide anymore info on this? I have been looking at the "Add 
Email to vtiger" function of the TB3 extension and am not getting the 
right results.

> other error you may get because of the same is mandatory field not
> specified while creating emails, to fix this please specify fromemail
> field value.

I have added the "from_email" field to the array to be sent back to 
vtiger and I am getting a positive reply saying that the message has 
been added successfully... *BUT* the message is not to be seen against 
the lead or contact to which I chose to add it.

I was pulling my hair out on this and then decided to search the CRM to 
see if the messages were being saved in the wrong place.

They are being saved, but they do not appear to be associated with 
anything else!

See the linked screenshot of my search. I saved a number of messages to 
the Contact "Mary Smith" with the "From Email" field set to various 
thing, but mostly my personal email address.


Although the messages are listed, and I can open them for editing, they 
don't seem to be associated with any other entity such as a Contact.

What is the best way to debug this?



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