[Vtigercrm-developers] Qualify email question
chazarra.clement at gmail.com
Wed Mar 12 14:13:00 PDT 2008
Thanks a lot Srini to point me in the good direction, I think I found out
what the problem was about:
In Webmails.php in the "function Webmails($mbox='',$mailid='')" a statment
is missing "$this->relationship = $this->find_relationships();"
By adding this line to the function I can qualify emails to an existing
contact instead of creating the contact again.
Tell me if it works for other people,
On Wed, Mar 12, 2008 at 5:41 AM, Srinivasan M <srini at vtiger.com> wrote:
> Hi Clem,
> Thanks for your interest in vtigerCRM.
> When clicking on the Qualify button "modules/Webmails/Save.php" file will
> be called to create a new Contact and to relate the Qualified Email to this
> Contact. You have to modify the code in this file to check whether the
> contact is already present, if exist then you have to relate the Email to
> that particular contact.
> Please get back to us for more information.
> Thanks & Regards,
> On 3/12/08, clement chazarra <chazarra.clement at gmail.com> wrote:
> > Hello everybody,
> > First a big huge "THANK YOU" to the vTiger team, this release is a big
> > step forward, so many improvments.. I am now playing with it and I really
> > enjoy!
> > I would like to talk about qualifying emails, when I do so, it creates a
> > new contact which contains the corresponding email. The problem is if I
> > receive again an email from the same contact, if I qualify again the email,
> > it will create again the contact as new.
> > Instead of this behaviour I would like to look up if the email already
> > exists in contact details and if it is the case, just add the email to the
> > contact.
> > I had a look in the log and could trace the bahaviour till
> > "insertIntoEntityTable Contacts vtiger_table name vtiger_contactdetails"
> > (method located in crmentity) but so far I cannot find the code between this
> > method and the button "qualify" on the webmail menu.
> > My question:
> > Does anybody could tell me where to find the code executed when I press
> > "Qualify" button? I can find "add_to_vtiger" method (in webmail.js) but
> > cannot figure out where to go from there.
> > A little help would be really appreciated.
> > Thanks guys and long life to vTiger!
> > Clem
> > _______________________________________________
> > Reach hundreds of potential candidates - http://jobs.vtiger.com
> Reach hundreds of potential candidates - http://jobs.vtiger.com
-------------- next part --------------
An HTML attachment was scrubbed...
More information about the vtigercrm-developers