<div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Enable error_reporting to track down the cause of HTTP 500 error.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">You should find this in config.inc.php (or copy from config.template.php) having marker // DEBUGGING</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sat, Aug 12, 2023 at 1:24 AM Suhail Parakkal <<a href="mailto:itadmin@abcdebtuae.com">itadmin@abcdebtuae.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg6194404021732023070"><div lang="EN-GB"><div class="m_6194404021732023070WordSection1"><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Century Gothic",sans-serif;color:black">Hello,<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Century Gothic",sans-serif;color:black"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Century Gothic",sans-serif;color:black">Recently I am facing an issue with the vtiger crm which is developed using the open-source code of <a href="http://vtiger.it" target="_blank">vtiger.it</a> is one of our client login to crm and he was working on it. Unfortunately, his account get an error the page isn’t working-HTTP ERROR 500 which is the screenshot attached with the mail.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Century Gothic",sans-serif;color:black"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Century Gothic",sans-serif;color:black">After two days another user also faces the same issue. after one hour another staff also face the same.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Century Gothic",sans-serif;color:black">Then try with another pc but also get the same error. but other staff can log in to crm from these PC.but when someone tries to log in from the pc which got the error, their account also gets the same. As an administrator, I can log in I am not facing the issue.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Century Gothic",sans-serif;color:black">So kindly help me to resolve this issue.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Century Gothic",sans-serif;color:black"><u></u> <u></u></span></p><div><p class="MsoNormal" style="background:white"><b><span lang="EN-US" style="font-size:11pt;font-family:"Century Gothic",sans-serif;color:black">Thanks and Regards,</span></b><b><span lang="EN-US" style="font-family:"Century Gothic",sans-serif;color:black"><u></u><u></u></span></b></p><table border="0" cellspacing="0" cellpadding="0" width="0" style="width:416.8pt;border-collapse:collapse"><tbody><tr style="height:116.45pt"><td width="123" valign="top" style="width:92.15pt;padding:0cm 5.4pt;height:116.45pt"><p class="MsoNormal"><a name="m_6194404021732023070_x__Hlk136592349"></a><span style="font-size:9pt;font-family:"Century Gothic",sans-serif;color:rgb(31,73,125)"> </span><span style="font-family:"Century Gothic",sans-serif;color:black"><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9pt;font-family:"Century Gothic",sans-serif;color:rgb(31,73,125)"> </span><span style="font-family:"Century Gothic",sans-serif;color:black"><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9pt;font-family:"Century Gothic",sans-serif;color:rgb(31,73,125)"><img width="104" height="92" id="m_6194404021732023070x_Picture_x0020_4" src="cid:189f38d9cb94cff311" alt="Description: cid:image004.png@01D999EC.918BF360"></span><span style="font-family:"Century Gothic",sans-serif;color:black"><u></u><u></u></span></p><p class="MsoNormal"><b><span style="font-family:"Century Gothic",sans-serif;color:black"><img width="104" height="22" id="m_6194404021732023070x_Picture_x0020_3" src="cid:189f38d9cb95b006a2" alt="Description: cid:image006.jpg@01D999EC.918BF360"></span></b><span style="font-family:"Century Gothic",sans-serif;color:black"><u></u><u></u></span></p><p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:9pt;font-family:"Century Gothic",sans-serif;color:rgb(31,73,125)"> </span></b><span style="font-family:"Century Gothic",sans-serif;color:black"><u></u><u></u></span></p></td><td width="433" valign="top" style="width:324.65pt;padding:0cm 5.4pt;height:116.45pt"><p class="MsoNormal"><b><span style="font-size:10pt;font-family:"Century Gothic",sans-serif;color:rgb(91,155,213)"> </span></b><span style="font-family:"Century Gothic",sans-serif;color:black"><u></u><u></u></span></p><p class="MsoNormal"><b><span style="font-size:14pt;font-family:"Century Gothic",sans-serif;color:rgb(0,32,96)">Suhail Parakkal</span></b><span style="font-family:"Century Gothic",sans-serif;color:black"><u></u><u></u></span></p><p class="MsoNormal"><b><span style="font-family:"Century Gothic",sans-serif;color:rgb(59,56,56)">IT Administrator, ABC PLRS</span></b><span style="font-family:"Century Gothic",sans-serif;color:black"><u></u><u></u></span></p><p class="MsoNormal"><b><span style="font-size:8pt;font-family:"Century Gothic",sans-serif;color:rgb(0,176,240)">Phone</span></b><span style="font-size:8pt;font-family:"Century Gothic",sans-serif;color:rgb(31,73,125)"> 04 334 1200 </span><b><span style="font-size:8pt;font-family:"Century Gothic",sans-serif;color:rgb(0,176,240)">Mobile</span></b><b><span style="font-size:8pt;font-family:"Century Gothic",sans-serif;color:rgb(91,155,213)"> </span></b><span style="font-size:8pt;font-family:"Century Gothic",sans-serif;color:rgb(31,73,125)">+971 56 438 7040</span><span style="font-family:"Century Gothic",sans-serif;color:black"><u></u><u></u></span></p><p class="MsoNormal"><b><span style="font-size:8pt;font-family:"Century Gothic",sans-serif;color:rgb(91,155,213)">Web</span></b><span style="font-size:8pt;font-family:"Century Gothic",sans-serif;color:rgb(31,73,125)"> </span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:black"><a href="http://www.abcdebtuae.com/" target="_blank"><span style="font-size:8pt;font-family:"Century Gothic",sans-serif">www.abcdebtuae.com</span></a></span><span style="font-size:8pt;font-family:"Century Gothic",sans-serif;color:rgb(31,73,125)">  </span><span style="font-family:"Century Gothic",sans-serif;color:black"><u></u><u></u></span></p><p class="MsoNormal"><b><span style="font-size:8pt;font-family:"Century Gothic",sans-serif;color:rgb(91,155,213)"><u></u> <u></u></span></b></p><p class="MsoNormal"><span style="font-size:8pt;font-family:"Century Gothic",sans-serif;color:rgb(31,73,125)">Apricot Tower – 1010, Dubai Silicon Oasis</span><span style="font-family:"Century Gothic",sans-serif;color:black"><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:8pt;font-family:"Century Gothic",sans-serif;color:rgb(31,73,125)">Dubai, United Arab Emirates</span><span style="font-family:"Century Gothic",sans-serif;color:black"><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:4pt;font-family:"Century Gothic",sans-serif;color:rgb(31,73,125)"> </span><span style="font-family:"Century Gothic",sans-serif;color:black"><u></u><u></u></span></p><p class="MsoNormal"><a href="https://www.linkedin.com/company/abc-plrs/" target="_blank"><span style="font-size:4pt;font-family:"Century Gothic",sans-serif;color:rgb(31,73,125);text-decoration:none"><img border="0" width="22" height="22" id="m_6194404021732023070x_Picture_x0020_2" src="cid:189f38d9cb9692e333" alt="Description: Title: LinkedIn - Description: image of LinkedIn icon"></span></a><span style="font-size:4pt;font-family:"Century Gothic",sans-serif;color:rgb(31,73,125)">  </span><a href="https://g.page/r/CbVedqZJtDhBEBI/review" target="_blank"><span style="font-size:4pt;font-family:"Century Gothic",sans-serif;color:rgb(31,73,125);text-decoration:none"><img border="0" width="22" height="22" id="m_6194404021732023070x_Picture_x0020_1" src="cid:189f38d9cb97745b44" alt="Description: Title: google+ - Description: image of google+ icon"></span></a><span style="font-family:"Century Gothic",sans-serif;color:black"><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:8pt;font-family:"Century Gothic",sans-serif;color:rgb(31,73,125)"> </span><span style="font-family:"Century Gothic",sans-serif;color:black"><u></u><u></u></span></p></td></tr></tbody></table><p class="MsoNormal" style="text-align:justify;background:white"><span style="font-size:7.5pt;font-family:Arial,sans-serif;color:gray">IMPORTANT: The contents of this email and any attachments are confidential. They are intended for the named recipient(s) only. If you have received this email by mistake, please notify the sender immediately and do not disclose the contents to anyone or make copies thereof.</span><span lang="EN-US" style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="text-align:justify;background:white"><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span><span lang="EN-US" style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span><span lang="EN-US" style="color:black"><u></u><u></u></span></p></div></div></div>_______________________________________________<br>
<a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a></div></blockquote></div>