<div dir="ltr"><div>Hi Ruben</div><div><br></div><div>Here is summarized steps</div><div><br></div><div>Increase <em>Session.gc_maxlifetime </em>in config.inc.php <br><br>increase below values as per your preference in <em>include/Webservices/SessionManager.php</em> <br><ul><li>$maxWebServiceSessionLifeSpan = 86400; //Max life span of a session is a day and better to limit max 24hrs<br></li><li> $maxWebServiceSessionIdleTime = 1800; //Max life span session should be kept alive after the last transaction.<em><br></em></li></ul><em>In Shared hosting it is needed to change session.SavePath to avoid other global ini overwrite session</em></div><div><em><br></em></div><div><em>Thanks</em></div><div>Sutharsan Jeganathan<br></div><div><em></em></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Apr 5, 2022 at 3:08 PM Martin Allen <<a href="mailto:martin.allen@exe-squared.co.uk">martin.allen@exe-squared.co.uk</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal"><span>Also be aware that other factors can also affect session handling – e.g. if sessions are stored in files, then we discovered an issue when using Plesk managed Servers that means the max lifetime
can only be 1 hr (as Plesk automatically removes session files after an hour irrespective of what PHP session.gc_maxlifetime value you specify!!)<u></u><u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> <a href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com" target="_blank">vtigercrm-developers-bounces@lists.vtigercrm.com</a> <<a href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com" target="_blank">vtigercrm-developers-bounces@lists.vtigercrm.com</a>>
<b>On Behalf Of </b>Rubén A. Estrada Orozco<br>
<b>Sent:</b> 04 April 2022 18:02<br>
<b>To:</b> <a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">vtigercrm-developers@lists.vtigercrm.com</a><br>
<b>Subject:</b> Re: [Vtigercrm-developers] how to extend session time in vtiger<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Thanks a lot!<br clear="all">
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<p class="MsoNormal">Saludos<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Rubén<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On Mon, Apr 4, 2022 at 11:59 AM Alan Lord <<a href="mailto:alanslists@gmail.com" target="_blank">alanslists@gmail.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">On 04/04/2022 17:44, Rubén A. Estrada Orozco wrote:<br>
> For now I have just increased session.gc_maxlifetime from 1440 (24 min) <br>
> to 36000 (10 hrs).<br>
> <br>
> Alan, do you think that should do?<br>
<br>
I think you will also need to change $maxWebServiceSessionIdleTime if I <br>
recall correctly (or create your own session handler as Angelo <br>
mentioned). See:<br>
<br>
<a href="https://code.vtiger.com/vtiger/vtigercrm/blob/master/include/Webservices/SessionManager.php" target="_blank">https://code.vtiger.com/vtiger/vtigercrm/blob/master/include/Webservices/SessionManager.php</a><br>
<br>
Al<br>
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_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><u></u><u></u></p>
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