<div dir="ltr">does this file exist in your current vtiger? <span style="font-family:menlo,consolas,"courier new",monospace,sans-serif;font-size:14px">modules/Vtiger/</span><span style="font-family:menlo,consolas,"courier new",monospace,sans-serif;font-size:14px">handlers/RecordLabelUpdater.</span><span style="font-family:menlo,consolas,"courier new",monospace,sans-serif;font-size:14px">php</span><div><font face="menlo, consolas, courier new, monospace, sans-serif"><span style="font-size:14px"><br></span></font></div><div><font face="menlo, consolas, courier new, monospace, sans-serif"><span style="font-size:14px">If not, download a new vtiger install zip, unzip it, and copy that file to your vtiger instance.<br clear="all"></span></font><br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr">Saludos<div><br></div><div>Rubén</div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Feb 2, 2022 at 5:35 PM Gigatux <<a href="mailto:gigatux@protonmail.com">gigatux@protonmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style="font-family:arial;font-size:14px"><div style="font-family:arial;font-size:14px">Right, we are getting somewhere. Thanks.<br></div><div style="font-family:arial;font-size:14px"><br></div><div style="font-family:arial;font-size:14px">When the white screen pops up after pressing "Save", I get the below on the white screen:<br></div></div><div style="font-family:arial;font-size:14px"><span style="font-family:menlo,consolas,"courier new",monospace,sans-serif"><br></span></div><div style="font-family:arial;font-size:14px"><span style="font-family:menlo,consolas,"courier new",monospace,sans-serif">Warning:  require_once(modules/Vtiger/handlers/RecordLabelUpdater.php): failed to open stream: No such file or directory in /var/www/html/vtigercrm/include/events/VTEventTrigger.inc on line 140</span><span style="font-family:menlo,consolas,"courier new",monospace,sans-serif"><br></span></div><div style="font-family:arial;font-size:14px"><span style="font-family:menlo,consolas,"courier new",monospace,sans-serif"> </span><span style="font-family:menlo,consolas,"courier new",monospace,sans-serif"><br></span></div><div style="font-family:arial;font-size:14px"><span style="font-family:menlo,consolas,"courier new",monospace,sans-serif"> Fatal error:  require_once(): Failed opening required
'modules/Vtiger/handlers/RecordLabelUpdater.php'
(include_path='/var/www/html/vtigercrm/libraries/htmlpurifier410/library:.:/usr/share/php')
 in /var/www/html/vtigercrm/include/events/VTEventTrigger.inc on line 140</span><br></div><div style="font-family:arial;font-size:14px"><br></div><div style="font-family:arial;font-size:14px">I've copied below an image with the cursor sitting on line 140 of the file <span style="font-family:menlo,consolas,"courier new",monospace,sans-serif">/var/www/html/vtigercrm/include/events/VTEventTrigger.inc</span><br></div><div style="font-family:arial;font-size:14px"><br></div><div style="font-family:arial;font-size:14px"><span style="font-family:menlo,consolas,"courier new",monospace,sans-serif">Any thoughts?</span><br></div><div style="font-family:arial;font-size:14px"><span style="font-family:menlo,consolas,"courier new",monospace,sans-serif"></span><br></div><div style="font-family:arial;font-size:14px"><img alt="ksnip_20220202-232913.png" src="cid:17ebcce0b36d4fa103e2"><br></div><div style="font-family:arial;font-size:14px"><div style="font-family:arial;font-size:14px"><br></div><div style="font-family:arial;font-size:14px"><div></div><div>Sent with <a rel="noopener noreferrer" href="https://protonmail.com/" target="_blank">ProtonMail</a> Secure Email.</div></div><div style="font-family:arial;font-size:14px"><br></div></div><div style="font-family:arial;font-size:14px"><br></div><div>
        ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐<br>
        On Wednesday, February 2nd, 2022 at 4:07 PM, Rubén A. Estrada Orozco <<a href="mailto:rulotec1@gmail.com" target="_blank">rulotec1@gmail.com</a>> wrote:<br>
        <blockquote type="cite">
            <div dir="ltr">The line you have to uncomment is this one:<div><br></div><div>ini_set('display_errors','on'); version_compare(PHP_VERSION, '5.5.0') <= 0 ? error_reporting(E_WARNING & ~E_NOTICE & ~E_DEPRECATED) : error_reporting(E_ALL & ~E_NOTICE & ~E_DEPRECATED & ~E_STRICT & ~E_WARNING);   // DEBUGGING<br></div><div><br></div><div>The file looks like this:</div><div><br></div><div><img alt="image.png" src="cid:17ebcce0b36cb971f161" width="562" height="501"></div><div><br></div><div><br></div><div>In that case I added line 21 and 22 to log errors into a file. you can use that too.</div><div><br></div><div>As Alan pointed out, be sure to open config.inc.php and not other similarly named files like config.performance.php or config.php.</div><div><br><br clear="all"><div><div dir="ltr"><div dir="ltr">Saludos<div><br></div><div>Rubén</div></div></div></div><br></div></div><br><div class="gmail_quote"><div class="gmail_attr" dir="ltr">On Wed, Feb 2, 2022 at 4:16 AM Alan Lord <<a href="mailto:alanslists@gmail.com" rel="noreferrer nofollow noopener" target="_blank">alanslists@gmail.com</a>> wrote:<br></div><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote">It's config.performance.php<br>
<br>
Al<br>
<br>
<br>
On 01/02/2022 23:05, Gigatux wrote:<br>
> Hello Rubén,<br>
> <br>
> this is what I have in config.init.php that resembles anything like a <br>
> debug option.<br>
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