<div dir="ltr">Hi Yannick,<div><br></div><div>Yes! As I shared before you need to redo the migration process with your backup copy.</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Dec 18, 2020 at 7:42 PM Yannick Berges <<a href="mailto:micker@free.fr">micker@free.fr</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
  
    
  
  <div>
    <p>i redo</p>
    <p>6.5 to 7.0 with upgrade process (migrate) content seems good but
      for exemple dashboard is broken (can't add widget) becaus new
      field in table isn't added</p>
    <p>i can 't be sure that 7.0 is good...<br>
    </p>
    <div>Le 18/12/2020 à 12:10, Uma S a écrit :<br>
    </div>
    <blockquote type="cite">
      
      <div dir="ltr">Hi Yannick,
        <div><br>
        </div>
        <div>We verified that this api is introduced during 700_to_710 <a href="https://sourceforge.net/projects/vtigercrm/files/vtiger%20CRM%207.1.0/Core%20Product/" target="_blank">migration</a>, So i
          think there is something wrong in this process.</div>
      </div>
      <br>
      <div class="gmail_quote">
        <div dir="ltr" class="gmail_attr">On Fri, Dec 18, 2020 at 3:31
          PM Yannick Berges <<a href="mailto:micker@free.fr" target="_blank">micker@free.fr</a>>
          wrote:<br>
        </div>
        <blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
          <div>
            <p><span>Blanck
                page with <br>
              </span></p>
            <p><span>Fatal
                error: Uncaught Error: Call to undefined method
                Vtiger_MenuStructure_Model::getAppIcons()</span></p>
            <p><span>i
                check menustructure.php</span></p>
            <p><span>i
                have this</span></p>
            <p><span><img src="cid:1767641a174718518c41" alt=""></span></p>
            <p><span><br>
              </span></p>
            <p><span>and
                after correction</span></p>
            <p><span><img src="cid:1767641a175adf084012" alt=""></span></p>
            <div>Le 18/12/2020 à 10:49, Uma S a écrit :<br>
            </div>
            <blockquote type="cite">
              <div dir="ltr">>>For error in 7.2 juste After login
                in all page<br>
                <div><br>
                </div>
                <div>Is there error info that's thrown?</div>
              </div>
              <br>
              <div class="gmail_quote">
                <div dir="ltr" class="gmail_attr">On Fri, Dec 18, 2020
                  at 12:28 PM <<a href="mailto:micker@free.fr" target="_blank">micker@free.fr</a>>
                  wrote:<br>
                </div>
                <blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
                  <div dir="auto">
                    <div>Hello i use update patch migration step by step
                      <div dir="auto">And test vtiger After each upgrade</div>
                      <div dir="auto">For error in 7.2 juste After login
                        in all page</div>
                      <br>
                      <div class="gmail_extra"><br>
                        <div class="gmail_quote">Le 18 déc. 2020 05:08,
                          Uma S <<a href="mailto:uma.s@vtiger.com" target="_blank">uma.s@vtiger.com</a>>
                          a écrit :<br type="attribution">
                          <blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
                            <div dir="ltr">Hi Yannick,
                              <div><br>
                              </div>
                              <div>From the explained scenario it's
                                clear that the migration process has an
                                issue, Did you follow the <a href="https://community.vtiger.com/help/vtigercrm/administrators/migration.html" target="_blank">migration
                                  manual</a>?</div>
                              <div><br>
                              </div>
                              <div>>><span>Fatal error: Uncaught
                                  Error: Call to undefined method
                                  Vtiger_MenuStructure_Model::</span><span>getAppIcons()</span></div>
                              <div><span>Please be precise on which
                                  location you faced this issue? On
                                  current instances I could see this api
                                  is called only from Smarty files.</span></div>
                              <div><br>
                              </div>
                              <div>I decided to upload a complete 7.2
                                install over my current install ... no
                                error i can check my crm but now all my
                                list records or empty, i can't create
                                anything.</div>
                              <div>Without proper migration, getting a
                                new instance will not restore your old
                                records.</div>
                              <div><br>
                              </div>
                              <div>Have you taken backup during the
                                migration process, Is yes, please do use
                                that and follow the migration manual in
                                sequence as specified in <a href="https://sourceforge.net/projects/vtigercrm/files/" target="_blank">respository</a>.</div>
                              <div><span><br>
                                </span></div>
                            </div>
                            <br>
                            <div>
                              <div dir="ltr">On Fri, Dec 18, 2020 at
                                1:57 AM Yannick Berges <<a href="mailto:micker@free.fr" target="_blank">micker@free.fr</a>>
                                wrote:<br>
                              </div>
                              <blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
                                <div>
                                  <p>Hello i have a very strange problem
                                    and maybe only a dev can help me</p>
                                  <p>I do this in test crm<br>
                                  </p>
                                  <p>i have a vt6.5 (with migration too)<br>
                                    i update to vt7.0 all seams good
                                    (with migration too)<br>
                                    i update to vt7.1 ... all seams good
                                    but i can't add widget => i check
                                    database and new field in  like
                                    dashboardtaid and size aren't
                                    created .. i correct it ... vtiger
                                    weams works great but no sure that
                                    field are missing in other table</p>
                                  <p>=> how can run a script to
                                    update database ? to be sure <br>
                                  </p>
                                  <p>i try to update to vt7.2 and now
                                    blank page ... i use debug and i
                                    found an <span>Fatal error:
                                      Uncaught Error: Call to undefined
                                      method
                                      Vtiger_MenuStructure_Model::getAppIcons()</span></p>
                                  <p>i check file and i found a problem
                                    a missing class in vtiger model ...
                                    damn ... i decide to upload a
                                    complet 7.2 install over my current
                                    install ... no error i can check my
                                    crm but now all my list records or
                                    empty, i can't create anything ....</p>
                                  <p>what is my error ?</p>
                                  <p>regards<br>
                                  </p>
                                  <div><br>
                                    <table style="border-top:1px solid rgb(211,212,222)">
                                      <tbody>
                                        <tr>
                                          <td style="width:55px;padding-top:18px"><a href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient" target="_blank"><img src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png" alt="" style="width: 46px; height: 29px;" width="46" height="29"></a></td>
                                          <td style="width:470px;padding-top:17px;color:rgb(65,66,78);font-size:13px;font-family:arial,helvetica,sans-serif;line-height:18px">Garanti
                                            sans virus. <a href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient" style="color:rgb(68,83,234)" target="_blank">www.avg.com</a>
                                          </td>
                                        </tr>
                                      </tbody>
                                    </table>
                                    <a href="#m_-5040405493955899183_m_552242231999260311_m_5840298845509005094_m_1165854958263221719_m_4932712583407482721_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"> </a></div>
                                </div>
_______________________________________________<br>
                                <a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a></blockquote>
                            </div>
                            <br clear="all">
                            <div><br>
                            </div>
                            -- <br>
                            <div dir="ltr">
                              <div dir="ltr">With<br>
                                Best Regards<br>
                                Uma.S<br>
                                <div>Vtiger Team</div>
                              </div>
                            </div>
                          </blockquote>
                        </div>
                        <br>
                      </div>
                    </div>
                  </div>
                  _______________________________________________<br>
                  <a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a></blockquote>
              </div>
              <br clear="all">
              <div><br>
              </div>
              -- <br>
              <div dir="ltr">
                <div dir="ltr">With<br>
                  Best Regards<br>
                  Uma.S<br>
                  <div>Vtiger Team</div>
                </div>
              </div>
              <br>
              <fieldset></fieldset>
              <pre>_______________________________________________
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a></pre>
            </blockquote>
          </div>
        </blockquote>
      </div>
      <br clear="all">
      <div><br>
      </div>
      -- <br>
      <div dir="ltr">
        <div dir="ltr">With<br>
          Best Regards<br>
          Uma.S<br>
          <div>Vtiger Team</div>
        </div>
      </div>
    </blockquote>
    <div id="gmail-m_-5040405493955899183grammalecte_menu_main_button_shadow_host" style="width:0px;height:0px"></div>
  </div>

</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">With<br>Best Regards<br>Uma.S<br><div>Vtiger Team</div></div></div>