<div dir="ltr">Just because you don't see errors, it doesn't mean there are no errors.<div><br></div><div>Be sure that after each migration you see this message in the part of the process where database changes take place:</div><div><img src="https://lh4.googleusercontent.com/_x8r4PNoXRXcs8neDChwH-AtTP_Yu9eraCTvgDyMNmfYQ7BwTD3y8FViuQ6m3g75HKc3u4IEe8n7aWRvm7bxh6nbuZN_8oP5xXHYsJzb43ZovR2jq4UJOQBpy-zbQJWwx21rOp9l" width="331" height="66" style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial; font-size: 11pt; white-space: pre-wrap; margin-left: 0px; margin-top: 0px;"><br></div><div>If you don't see that, it means there was an error in the middle of the migration process. The thing is, Vtiger doesn't warn about that and you might think everything completed smoothly when in fact it didn't.</div><div><br></div><div>Also turn on the logs during the migration process and check them out. </div><div><br></div><div>If you have third party extensions, you should be careful with those. Especially when going from vt 6 to vt 7.</div><div><br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr">Saludos<div><br></div><div>Rubén</div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Dec 18, 2020 at 8:40 AM Yannick Berges <<a href="mailto:micker@free.fr">micker@free.fr</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div>
<p>I already do the same migrate<br>
1 copy 6.5 instance<br>
2 upload patch<br>
3 runing upgrade process<br>
4 no error in report migrate done<br>
5 checking 7.0 all seems good for records but i can't add any
widget in dashboard, checking database => dahsboard table
doesn't update (dashboardtabid and size or missing), i can't be
sure that migration is ok in other place...<br>
</p>
<div>Le 18/12/2020 à 15:31, Uma S a écrit :<br>
</div>
<blockquote type="cite">
<div dir="ltr">Hi Yannick,
<div><br>
</div>
<div>Yes! As I shared before you need to redo the migration
process with your backup copy.</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Fri, Dec 18, 2020 at 7:42
PM Yannick Berges <<a href="mailto:micker@free.fr" target="_blank">micker@free.fr</a>> wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div>
<p>i redo</p>
<p>6.5 to 7.0 with upgrade process (migrate) content seems
good but for exemple dashboard is broken (can't add
widget) becaus new field in table isn't added</p>
<p>i can 't be sure that 7.0 is good...<br>
</p>
<div>Le 18/12/2020 à 12:10, Uma S a écrit :<br>
</div>
<blockquote type="cite">
<div dir="ltr">Hi Yannick,
<div><br>
</div>
<div>We verified that this api is introduced during
700_to_710 <a href="https://sourceforge.net/projects/vtigercrm/files/vtiger%20CRM%207.1.0/Core%20Product/" target="_blank">migration</a>,
So i think there is something wrong in this process.</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Fri, Dec 18, 2020
at 3:31 PM Yannick Berges <<a href="mailto:micker@free.fr" target="_blank">micker@free.fr</a>> wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div>
<p><span>Blanck page with <br>
</span></p>
<p><span>Fatal error: Uncaught Error: Call to
undefined method
Vtiger_MenuStructure_Model::getAppIcons()</span></p>
<p><span>i check menustructure.php</span></p>
<p><span>i have this</span></p>
<p><span><img src="cid:17676d08a4c718518c41" alt=""></span></p>
<p><span><br>
</span></p>
<p><span>and after correction</span></p>
<p><span><img src="cid:17676d08a4cadf084012" alt=""></span></p>
<div>Le 18/12/2020 à 10:49, Uma S a écrit :<br>
</div>
<blockquote type="cite">
<div dir="ltr">>>For error in 7.2 juste
After login in all page<br>
<div><br>
</div>
<div>Is there error info that's thrown?</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Fri, Dec
18, 2020 at 12:28 PM <<a href="mailto:micker@free.fr" target="_blank">micker@free.fr</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="auto">
<div>Hello i use update patch migration step
by step
<div dir="auto">And test vtiger After each
upgrade</div>
<div dir="auto">For error in 7.2 juste
After login in all page</div>
<br>
<div class="gmail_extra"><br>
<div class="gmail_quote">Le 18 déc. 2020
05:08, Uma S <<a href="mailto:uma.s@vtiger.com" target="_blank">uma.s@vtiger.com</a>>
a écrit :<br type="attribution">
<blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">Hi Yannick,
<div><br>
</div>
<div>From the explained scenario
it's clear that the migration
process has an issue, Did you
follow the <a href="https://community.vtiger.com/help/vtigercrm/administrators/migration.html" target="_blank">migration
manual</a>?</div>
<div><br>
</div>
<div>>><span>Fatal error:
Uncaught Error: Call to
undefined method
Vtiger_MenuStructure_Model::</span><span>getAppIcons()</span></div>
<div><span>Please be precise on
which location you faced this
issue? On current instances I
could see this api is called
only from Smarty files.</span></div>
<div><br>
</div>
<div>I decided to upload a
complete 7.2 install over my
current install ... no error i
can check my crm but now all my
list records or empty, i can't
create anything.</div>
<div>Without proper migration,
getting a new instance will not
restore your old records.</div>
<div><br>
</div>
<div>Have you taken backup during
the migration process, Is yes,
please do use that and follow
the migration manual in sequence
as specified in <a href="https://sourceforge.net/projects/vtigercrm/files/" target="_blank">respository</a>.</div>
<div><span><br>
</span></div>
</div>
<br>
<div>
<div dir="ltr">On Fri, Dec 18,
2020 at 1:57 AM Yannick Berges
<<a href="mailto:micker@free.fr" target="_blank">micker@free.fr</a>>
wrote:<br>
</div>
<blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div>
<p>Hello i have a very strange
problem and maybe only a dev
can help me</p>
<p>I do this in test crm<br>
</p>
<p>i have a vt6.5 (with
migration too)<br>
i update to vt7.0 all seams
good (with migration too)<br>
i update to vt7.1 ... all
seams good but i can't add
widget => i check
database and new field in
like dashboardtaid and size
aren't created .. i correct
it ... vtiger weams works
great but no sure that field
are missing in other table</p>
<p>=> how can run a script
to update database ? to be
sure <br>
</p>
<p>i try to update to vt7.2
and now blank page ... i use
debug and i found an <span>Fatal
error: Uncaught Error:
Call to undefined method
Vtiger_MenuStructure_Model::getAppIcons()</span></p>
<p>i check file and i found a
problem a missing class in
vtiger model ... damn ... i
decide to upload a complet
7.2 install over my current
install ... no error i can
check my crm but now all my
list records or empty, i
can't create anything ....</p>
<p>what is my error ?</p>
<p>regards<br>
</p>
<div><br>
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_______________________________________________<br>
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</div>
<br clear="all">
<div><br>
</div>
-- <br>
<div dir="ltr">
<div dir="ltr">With<br>
Best Regards<br>
Uma.S<br>
<div>Vtiger Team</div>
</div>
</div>
</blockquote>
</div>
<br>
</div>
</div>
</div>
_______________________________________________<br>
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<div><br>
</div>
-- <br>
<div dir="ltr">
<div dir="ltr">With<br>
Best Regards<br>
Uma.S<br>
<div>Vtiger Team</div>
</div>
</div>
<br>
<fieldset></fieldset>
<pre>_______________________________________________
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a></pre>
</blockquote>
</div>
</blockquote>
</div>
<br clear="all">
<div><br>
</div>
-- <br>
<div dir="ltr">
<div dir="ltr">With<br>
Best Regards<br>
Uma.S<br>
<div>Vtiger Team</div>
</div>
</div>
</blockquote>
</div>
</blockquote>
</div>
<br clear="all">
<div><br>
</div>
-- <br>
<div dir="ltr">
<div dir="ltr">With<br>
Best Regards<br>
Uma.S<br>
<div>Vtiger Team</div>
</div>
</div>
<br>
<fieldset></fieldset>
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