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<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US">Hi Ruben,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US">Thanks for your feedback.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US">About the version not displayed properly, have you cleared the cache ?
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US">About the data transfer global status :
<o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="color:#2F5496;margin-left:0cm;mso-list:l0 level1 lfo1">
<span style="mso-fareast-language:EN-US">Close means that the data transfer has been successfully sent<o:p></o:p></span></li><li class="MsoListParagraph" style="color:#2F5496;margin-left:0cm;mso-list:l0 level1 lfo1">
<span style="mso-fareast-language:EN-US">Error means that an error occured during the process
<o:p></o:p></span></li><li class="MsoListParagraph" style="color:#2F5496;margin-left:0cm;mso-list:l0 level1 lfo1">
<span style="mso-fareast-language:EN-US">Open means that the process to send the data transfer isn’t finished. In your case, the limit in your rule in 100 (in blue in the screeshot below). For example, if Myddleware read 865 record from Facebook, Myddleware
will send only 100 records to Vtiger. So 765 records will remain opened. And the next time Myddleware will run, it will send 100 other record, so 665 will remain opened… until every records are sent. You can change the limit parameter in the rule if you want.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US">If you want to transfer only the records registered from a specific day and not the older ones, you can just change the reference date in you rule (in red here) :
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US"><img width="972" height="478" style="width:10.125in;height:4.975in" id="Image_x0020_2" src="cid:image008.jpg@01D61706.50E92E70"></span><span style="color:#2F5496;mso-fareast-language:EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US">Myddleware will read only the records created in Facebook after this date.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US">In your Myddleware, I see that you have some errors when Myddleware tried to send data to Vtiger. If you open a data transfer, you will see the logs :
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US"><img width="967" height="570" style="width:10.075in;height:5.9416in" id="Image_x0020_3" src="cid:image010.jpg@01D61706.50E92E70"></span><span style="color:#2F5496;mso-fareast-language:EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US">Vtiger has detected that the record already exists in Vtiger so it couldn’t create it again. Do you need we add duplicate detection for email address ? Myddleware would be able to check
if the records already exists in Vtiger thanks to the email address. If Myddleware found an existing record, it would update it and not try to create it again.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US">If you want this feature, could you post it in our git forum here (it is easier to follow the code change and link it to the branch) :
</span><a href="https://github.com/Myddleware/myddleware/issues">https://github.com/Myddleware/myddleware/issues</a><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US">I remain at your disposal.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US">Best regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D">Stephane Faure<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D">CEO - Project manager<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D">0033 (0)9 72 36 72 65<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D"><a href="http://www.myddleware.com/"><span style="color:#1F497D">www.myddleware.com</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D"><img border="0" width="155" height="79" style="width:1.6166in;height:.825in" id="Image_x0020_1" src="cid:image001.png@01D61703.6759AFC0" alt="Logo-5 square black"></span><span lang="EN-GB" style="color:#1F497D;mso-fareast-language:EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><b>De :</b> vtigercrm-developers-bounces@lists.vtigercrm.com <vtigercrm-developers-bounces@lists.vtigercrm.com>
<b>De la part de</b> Rubén A. Estrada Orozco<br>
<b>Envoyé :</b> samedi 18 avril 2020 20:51<br>
<b>À :</b> vtigercrm-developers@lists.vtigercrm.com<br>
<b>Objet :</b> Re: [Vtigercrm-developers] Vtiger - Facebook leads integration<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hi Stéphane,<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
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<div>
<p class="MsoNormal">Thanks so much for your help.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<div>
<p class="MsoNormal">I upgraded using the git approach. For some reason The version at the bottom still says 2.5.4a (I did change the .yml file). But otherwise I think the upgrade worked.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<div>
<p class="MsoNormal">The leads are being transferred. However I see there are some errors:<o:p></o:p></p>
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<div>
<p class="MsoNormal"><o:p> </o:p></p>
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<div>
<p class="MsoNormal"><img border="0" width="561" height="68" style="width:5.8416in;height:.7083in" id="_x0000_i1025" src="cid:image012.jpg@01D61706.50E92E70" alt="image.png"><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<div>
<p class="MsoNormal">I'm not sure what those Errors mean. Also I'm not sure what the "Opened" and "Closed" columns mean. I guess Closed refers to the created records. <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">On the other hand, when I put this into production, how can I restrict which leads get transferred. For example, I might need to transfer only the ones registered from the day I activate the myddleware rule and not the older ones.<o:p></o:p></p>
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<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">You can access my instance if you need to. I already sent you the credentials.<o:p></o:p></p>
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<div>
<p class="MsoNormal"><o:p> </o:p></p>
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<div>
<p class="MsoNormal"><br clear="all">
<o:p></o:p></p>
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<div>
<p class="MsoNormal">Saludos<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
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<div>
<p class="MsoNormal">Rubén<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
</div>
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<p class="MsoNormal"><o:p> </o:p></p>
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<div>
<p class="MsoNormal">On Sat, Apr 18, 2020 at 9:03 AM Stéphane Faure <<a href="mailto:stephanefaure@myddleware.com">stephanefaure@myddleware.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#2F5496">Hi Ruben,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#2F5496"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#2F5496">Thanks you so much again for the access you gave me to one of your lead form.
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#2F5496"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#2F5496">I have fixed the issue. Now I know that Facebook API read first the most recent records
</span><span lang="EN-US" style="font-family:"Segoe UI Emoji",sans-serif;color:#2F5496">😉</span><span lang="EN-US" style="color:#2F5496">.
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#2F5496"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#2F5496">I have released the hotfix version (2.5.4b) with the fix. Could you upgrade your Myddleware instance. If you have installed Myddleware using
git, this command should do the upgrade : </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:11.25pt;background:#EEEEEE;vertical-align:baseline">
<i><span lang="EN-US" style="font-size:11.5pt;font-family:Courier;color:black">php bin/console myddleware:upgrade --env=background</span></i><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#2F5496">Otherwise, you can follow this tutorial :
<a href="http://community.myddleware.com/index.php/installation-guide/#upgrade-myddleware" target="_blank">
http://community.myddleware.com/index.php/installation-guide/#upgrade-myddleware</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#2F5496"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#2F5496">Please let me know if the connector works now as expected.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#2F5496"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#2F5496">Best regards,</span><o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:#1F497D">Stephane Faure</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#2F5496"> </span><o:p></o:p></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>De :</b>
<a href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com" target="_blank">
vtigercrm-developers-bounces@lists.vtigercrm.com</a> <<a href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com" target="_blank">vtigercrm-developers-bounces@lists.vtigercrm.com</a>>
<b>De la part de</b> Stéphane Faure<br>
<b>Envoyé :</b> vendredi 17 avril 2020 10:02<br>
<b>À :</b> <a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">
vtigercrm-developers@lists.vtigercrm.com</a><br>
<b>Objet :</b> Re: [Vtigercrm-developers] Vtiger - Facebook leads integration<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#2F5496">Hi Ruben,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#2F5496"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#2F5496">Thank you very much for these tests. It is the kind of test I couldn’t do because I have only one prospect n my test lead form.
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#2F5496"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#2F5496">I ‘ll come back to you very soon with a fix.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#2F5496"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#2F5496">Thanks.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:#1F497D">Stephane Faure</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#2F5496"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>De :</b>
<a href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com" target="_blank">
vtigercrm-developers-bounces@lists.vtigercrm.com</a> <<a href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com" target="_blank">vtigercrm-developers-bounces@lists.vtigercrm.com</a>>
<b>De la part de</b> Rubén A. Estrada Orozco<br>
<b>Envoyé :</b> vendredi 17 avril 2020 02:07<br>
<b>À :</b> <a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">
vtigercrm-developers@lists.vtigercrm.com</a><br>
<b>Objet :</b> Re: [Vtigercrm-developers] Vtiger - Facebook leads integration<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi Stéphane,<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I did some tests connecting a FB leads form to Vtiger Leads.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">A few comments:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">1) I would like to set the email on the leads module in vtiger as the criteria for avoiding duplicates. However I only get the lastname as an option:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">2) My leads form currently has 573 records on FB:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><img border="0" width="542" height="91" style="width:5.65in;height:.95in" id="gmail-m_2600049543723261677_x005f_x0000_i1026" src="cid:image004.png@01D61703.6759AFC0" alt="image.png"><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">However when executing the transfer rule I only get the last record of those 573. I'm not sure how myddleware decides which leads it should get. I don't know if it only takes the
ones created "today". I thought that it could be changed here:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><img border="0" width="542" height="412" style="width:5.65in;height:4.2916in" id="gmail-m_2600049543723261677_x005f_x0000_i1027" src="cid:image013.jpg@01D61706.50E92E70" alt="image.png"><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">But after some tests I couldn't manage to get older records than the last one. I'll see what happens when a new record is added.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br clear="all">
<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Saludos<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Rubén<o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><o:p></o:p></p>
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