<div dir="ltr"><div><div><div><div><div><div>I believe it is the same situation as Tony reported, but issue is that content is mixed, so body have ISO and WIN874 characters but files are mixed Japanese and English characters.<br></div>Email is sent from Outlook.com so is messed up similarly to what happen with Tony issue.<br></div>Obviously it is problem of Microsoft as this situation last for years and those guys don't dare to take care of it. UTF8 should be default and for everything.<br></div>I willing to play with various encoding just not sure how to get "iconv" with
<b>$filename[$i]</b>
under
<b>__parseBody</b>
function.<br></div>Can you share snippet?<br><br></div>Regards<br></div>Somsak<br></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Apr 11, 2018 at 6:06 PM, Stefan Warnat <span dir="ltr"><<a href="mailto:ich@stefanwarnat.de" target="_blank">ich@stefanwarnat.de</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Hy Somsak,<div><br></div><div>I think this can be converted also within MailRecord.php within function <b>__parseBody</b>. There are the lines to read filenames from mail. (Search for <b>$filename[$i]</b>) I cannot send you the final snippet, because I don't now your japan encoding.</div><div><br></div><div>Also to you: I want to check this encoding with my Mailscanner, because he need exactly this special mails as test case. Can you please send a testmail with japanese file attachments to my sandbox mailbox <b style="color:rgb(0,0,0);font-family:Arial,Helvetica,sans-serif;font-size:13px">support@redoo.email?</b></div><div><span style="color:rgb(0,0,0);font-family:Arial,Helvetica,sans-serif;font-size:13px">At best with Japanese chars in Subject and Content too.</span></div><div><span style="color:rgb(0,0,0);font-family:Arial,Helvetica,sans-serif;font-size:13px"><br></span></div><div><span style="color:rgb(0,0,0);font-family:Arial,Helvetica,sans-serif;font-size:13px">Regards,</span></div><div><span style="color:rgb(0,0,0);font-family:Arial,Helvetica,sans-serif;font-size:13px"><br></span></div><div><span style="color:rgb(0,0,0);font-family:Arial,Helvetica,sans-serif;font-size:13px">Stefan</span></div><div><br></div></div><div class="gmail_extra"><br clear="all"><div><div class="m_2037535059771577664gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><br><span style="font-size:x-small">--</span><span style="font-size:x-small">--</span><br><b><font size="1">Freelancer@Webdevelopment</font></b><br><br><font size="1">Web: </font><a href="http://www.stefanwarnat.de" style="font-size:x-small" target="_blank">http://www.stefanwarnat.de</a><br><font size="1">Xing: </font><a href="https://www.xing.com/profile/Stefan_Warnat2" style="font-size:x-small" target="_blank">https://www.xing.com/profile/<wbr>Stefan_Warnat2</a><br><font size="1">LinkedIn: </font><a href="http://www.linkedin.com/pub/stefan-warnat/6/827/820" style="font-size:x-small" target="_blank">http://www.linkedin.com/pub/<wbr>stefan-warnat/6/827/820</a><br><font size="1">eMail: <a href="mailto:kontakt@stefanwarnat.de" target="_blank">kontakt@stefanwarnat.de</a></font><br><br></div></div></div>
<br><div class="gmail_quote"><div><div class="h5">On Wed, Apr 11, 2018 at 5:12 AM, Somsak Artwawoot <span dir="ltr"><<a href="mailto:somsak6som@gmail.com" target="_blank">somsak6som@gmail.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5"><div dir="ltr"><div>Screenshot attached. This is example of Japanese filenames.<span class="m_2037535059771577664HOEnZb"><font color="#888888"><br><br><br></font></span></div><span class="m_2037535059771577664HOEnZb"><font color="#888888">Somsak<br></font></span></div><div class="m_2037535059771577664HOEnZb"><div class="m_2037535059771577664h5"><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Apr 9, 2018 at 6:12 AM, Somsak Artwawoot <span dir="ltr"><<a href="mailto:somsak6som@gmail.com" target="_blank">somsak6som@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>Good hint! But if filename have same set of characters it not decoded properly. Where filenames are going to be decoded? <br><br></div>SOmsak Art<br></div><div class="gmail_extra"><br><div class="gmail_quote"><div><div class="m_2037535059771577664m_1416487343638017228h5">On Mon, Apr 9, 2018 at 4:42 AM, Tony Sandman <span dir="ltr"><<a href="mailto:tonysandman999@gmail.com" target="_blank">tonysandman999@gmail.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="m_2037535059771577664m_1416487343638017228h5"><div dir="ltr"><div><div>That worked out. Tnx.<br></div><div><br>It usually happen when sending in TH from <a href="http://outlook.com" target="_blank">outlook.com</a> or maybe also from some other stuff.<br></div><br></div>T.<br></div><div class="gmail_extra"><br><div class="gmail_quote"><div><div class="m_2037535059771577664m_1416487343638017228m_-3145732577336230581h5">On Mon, Apr 9, 2018 at 4:21 AM, Stefan Warnat <span dir="ltr"><<a href="mailto:ich@stefanwarnat.de" target="_blank">ich@stefanwarnat.de</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="m_2037535059771577664m_1416487343638017228m_-3145732577336230581h5"><div dir="ltr">Hy Tony,<div><br></div><div>Probably by adding this line after the last line of <b>__construct</b> function of MailRecord.php:</div><div><pre><font style="color:rgb(0,0,0);background-color:rgb(255,255,255)" face="monospace, monospace"><span style="color:rgb(102,14,122);background-color:rgb(247,250,255);font-weight:bold"><span style="color:rgb(34,34,34);font-size:12.8px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">$this->_subject = iconv('WINDOWS-874', 'UTF-8', </span></span>$this->_subject</font><span style="color:rgb(34,34,34);font-weight:400;background-color:rgb(255,255,255);font-size:12.8px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline"><font face="monospace, monospace">);</font></span><font style="color:rgb(102,14,122);font-weight:bold;background-color:rgb(247,250,255)" face="Courier New">
</font>
</pre><pre><font face="arial, helvetica, sans-serif">But I have one additional question for you, because I'm not full sure how to send such email, like in real situations.
(I know how to send with PHP; but I'm not sure this will be create a real test case.)
<br></font></pre><pre><font face="arial, helvetica, sans-serif">Can you please send a so encoded mail to <span style="color:rgb(0,0,0);font-family:Arial,Helvetica,sans-serif;font-size:13px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline"><b>support@redoo.email</b> ? I will add</span> this mail to my test cases of Mailscanner of our modules to automatically decode. Many thanks!</font></pre><pre><font face="arial, helvetica, sans-serif">
Regards,<br><br>Stefan<br></font><br><font color="#000000"><span style="background-color:rgb(255,255,255)">--</span></font><span style="color:rgb(34,34,34);background-color:rgb(255,255,255);font-family:arial,sans-serif;font-size:x-small">--</span><font color="#000000"><span style="background-color:rgb(255,255,255)"><br></span></font></pre></div><div class="gmail_extra"><div><div class="m_2037535059771577664m_1416487343638017228m_-3145732577336230581m_1336770126458767518m_-4670488299290715125gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><b><font size="1">Redoo Networks GmbH</font></b><br><br></div></div></div><div class="gmail_quote"><div><div class="m_2037535059771577664m_1416487343638017228m_-3145732577336230581m_1336770126458767518h5">On Sun, Apr 8, 2018 at 5:55 AM, Tony Sandman <span dir="ltr"><<a href="mailto:tonysandman999@gmail.com" target="_blank">tonysandman999@gmail.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="m_2037535059771577664m_1416487343638017228m_-3145732577336230581m_1336770126458767518h5"><div dir="ltr">I can convert body text written in WIN874 adding following to "function getBodyText"<br><div><br>if ($this->_charset == 'windows-874') {<br> $bodytext = iconv('WINDOWS-874', 'UTF-8', $bodytext);<br> }<br><br></div><div>But how to decode subject? Tickets titles are illegible when converted from WIN874<br></div><div><br>Help appreciated<span class="m_2037535059771577664m_1416487343638017228m_-3145732577336230581m_1336770126458767518m_-4670488299290715125HOEnZb"><font color="#888888"><br><br>Tony<br></font></span></div></div>
<br></div></div>______________________________<wbr>_________________<br>
<a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br></div></div>
<br></div></div>______________________________<wbr>_________________<br>
<a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br></div>
<br></div></div>______________________________<wbr>_________________<br>
<a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br></div>
</blockquote></div><br></div>
</div></div><br></div></div>______________________________<wbr>_________________<br>
<a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br></div>
<br>______________________________<wbr>_________________<br>
<a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br></div>