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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal>Hi, I'm developing an integration for a third party application with vTiger cloud. I've made good progress - can look up and select Contacts and Accounts, and create and update Potentials. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I've got two questions… <o:p></o:p></p><p class=MsoNormal>1 - generally, is this the right place to ask questions about the web service api, and if not, could you point me to where is? I'm struggling with a few result messages, etc.<o:p></o:p></p><p class=MsoNormal>2 - specifically, I'm looking to write functions to Win and/or Lose Potentials from within our system. As far as I can see, (comparing the table changes I can see) that just involves changing the status to "Closed Won"/"Closed Lost" as applicable. Are there any other steps, and again, is there any documentation around this? <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:1.0pt;margin-right:0cm;margin-bottom:1.0pt;margin-left:0cm'><span lang=EN-US style='color:red;mso-fareast-language:EN-GB'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:1.0pt;margin-right:0cm;margin-bottom:1.0pt;margin-left:0cm'><span lang=EN-US style='mso-fareast-language:EN-GB'>many thanks - apologies again if this is the wrong place to ask…<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:1.0pt;margin-right:0cm;margin-bottom:1.0pt;margin-left:0cm'><span lang=EN-US style='mso-fareast-language:EN-GB'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:1.0pt;margin-right:0cm;margin-bottom:1.0pt;margin-left:0cm'><span lang=EN-US style='mso-fareast-language:EN-GB'>Paul Hodgetts</span><span lang=EN-US style='mso-fareast-language:EN-GB'><o:p></o:p></span></p></div></body></html>