<p dir="ltr">Hi Manuel,</p>
<p dir="ltr">To solve this issue please add this below two lines in the the /data/VTEntityDelta.php file next to line number 115</p>
<p dir="ltr">if(is_array($fieldDelta))<br>
$fieldDelta= array_map('decode_html',$fieldDelta);</p>
<p dir="ltr">Regards,<br>
Manu Urs</p>
<div class="gmail_quote">On 30 Sep 2015 15:08, "Manuel Fernando" <<a href="mailto:ptdesigner@gmail.com">ptdesigner@gmail.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word">Manu,<div><br></div><div><div>As you could verify, condition "<span>as changed to” is broken</span></div><div><blockquote type="cite"><div><div class="gmail_extra"><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><div style="word-wrap:break-word"><div><div><div><blockquote type="cite"><div><div><div><div class="gmail_extra"><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><div><div><div><div dir="ltr"><div>Hi Manuel,<br><br>We had checked this issue.This issue is reproducible when the condition is set has "Status => has Changed to => féria " <br></div><div>But it will work fine when the condition is set to "Status => is => féria " . We will fix this and update the patch in the next release. For a time being you can change the condition as "Status => is => féria " .<br><br></div><div>Regards,<br></div><div>Manu Urs</div></div></div></div></div></blockquote></div></div></div></div></div></blockquote></div></div></div></div></blockquote></div></div></div></blockquote><br></div><div>If it helps, after some search, i found no reference for “has changed to" in modules/com_vtiger_workflow/WorkFlowScheduler.php</div><div><br></div><div>Best Regards.</div><div>Manuel</div><div><br></div><div><blockquote type="cite"><div>No dia 21/09/2015, às 19:29, Manuel Fernando <<a href="mailto:ptdesigner@gmail.com" target="_blank">ptdesigner@gmail.com</a>> escreveu:</div><br><div><div style="word-wrap:break-word">Hello Manu,<div><br></div><div>Just send you an email with all credentials to software and hosting.</div><div>It´s a fresh install.</div><div><br></div><div>I really hope you see the bug of tasks not being executed in case special letters are used in fields.</div><div>I see many other posts “workflows not being executed etc” that can be related to this bug.</div><div><br></div><div>Please give me some feedback and if you need more info, just ask!</div><div><br></div><div>Best Regards.</div><div>Manuel<br><div><div>
<span style="border-collapse:separate;border-spacing:0px;font-family:Helvetica"><br><br></span></div><div><blockquote type="cite"><div>No dia 16/09/2015, às 13:33, Manu urs <<a href="mailto:manu.k@vtiger.com" target="_blank">manu.k@vtiger.com</a>> escreveu:</div><br><div><div dir="ltr"><div><div><div>Hi Manuel,<br><br></div>It will be fine if you setup test instance and share a credentials with us.<br><br></div>Regards,<br></div>Manu Urs<br></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Sep 16, 2015 at 5:18 PM, Manuel Fernando <span dir="ltr"><<a href="mailto:ptdesigner@gmail.com" target="_blank">ptdesigner@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word">Hello, any thing i can do to help?<div>Maybe create a demo so you can test?</div><div><br></div><div>Best</div><span><font color="#888888"><div>Manuel</div></font></span><div><div><div><br><div><blockquote type="cite"><div>No dia 15/09/2015, às 14:25, Manuel Fernando <<a href="mailto:ptdesigner@gmail.com" target="_blank">ptdesigner@gmail.com</a>> escreveu:</div><br><div><div style="word-wrap:break-word"><div><span style="font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">Hello,
</span></div><div><span style="font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><br></span></div><div><span style="font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">to reproduce this you need to do the same test i did.</span></div><div><span style="font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><br></span></div><div><span style="text-align:-webkit-auto;text-indent:0px">condition: as changed to “féria"</span></div><div><span style="font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><br></span></div><div><span style="font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">In this case, the entry is not added to the table ‘com_vtiger_workflowtask_queue’ in case of send email task and even the update field operation</span></div><div><span style="font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><br></span></div><div><span style="font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">Best Regards.</span></div><div><span style="font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">Manuel</span></div><div><span style="font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><br></span></div><div><span style="font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><br></span></div><div><span style="font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><br></span></div>
<br><div><blockquote type="cite"><div>No dia 15/09/2015, às 12:39, Manu urs <<a href="mailto:manu.k@vtiger.com" target="_blank">manu.k@vtiger.com</a>> escreveu:</div><br><div><div dir="ltr"><div><div><div>Hi <br><br></div>Please check this <a href="https://demo.vtiger.com/index.php?module=Workflows&parent=Settings&view=Edit&record=26" target="_blank">workflow</a> , where we have tested the workflow with update field operation , even the send mail operation is working fine. Can you check in your instance whether the entry is adding to the 'com_vtiger_workflowtask_queue' table or not, in case of send email task .<br><br></div>Regards,<br></div>Manu Urs<br></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Sep 15, 2015 at 2:43 PM, Manuel Fernando <span dir="ltr"><<a href="mailto:ptdesigner@gmail.com" target="_blank">ptdesigner@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word"><div><span style="font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">Hello Uma,
</span></div><div><span style="font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><br></span></div><div><span style="font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">Manu closed this ticket but it´s not solved.</span></div><div><a href="http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542" style="text-align:-webkit-auto" target="_blank">http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542</a></div><div><span style="font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><br></span></div><div><span style="text-align:-webkit-auto;text-indent:0px"><span style="text-align:-webkit-auto;text-indent:0px"><span><span><span><span><span><span><div>Sorry, i can reproduce this.</div><div><br></div><div>How can you tell me to check in <a href="http://demo.vtiger.com/" target="_blank">demo.vtiger.com</a> if workflows are not running in <a href="http://demo.vtiger.com/" target="_blank">demo.vtiger.com</a> ???</div><div><br></div><div>1 - Add new value to picklist "féria" in Tickets module</div><div>2 - Create a workflow to execute a task send email in case that picklist as changed to that value "féria"</div><div>3 - The task you made to send email will not be executed.</div><div><br></div><div>Best Regards</div><div>Manuel</div></span></span></span></span></span></span></span></span></div>
<br><div><blockquote type="cite"><span><div>No dia 21/05/2015, às 06:29, Uma S <<a href="mailto:uma.s@vtiger.com" target="_blank">uma.s@vtiger.com</a>> escreveu:</div><br></span><div><div dir="ltr">Hi,<div><br></div><div>Would be better to look closer into the issue.</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, May 20, 2015 at 4:51 PM, Manuel Fernando <span dir="ltr"><<a href="mailto:ptdesigner@gmail.com" target="_blank">ptdesigner@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word">Do you want me to provide a video from a fresh installation v6.2?<div><br></div><div>Best </div><span><font color="#888888"><div>Manuel</div></font></span><div><div><div><div><div><br><div><blockquote type="cite"><div>No dia 20/05/2015, às 10:51, Manuel Fernando <<a href="mailto:ptdesigner@gmail.com" target="_blank">ptdesigner@gmail.com</a>> escreveu:</div><br><div><div dir="auto"><div>Hello Uma,</div><div><br></div><div>UTF-8<br><br>Try condition if field changed to (here chose one with accent like ç for example)<br><br>Best</div><div>Manuel</div><div><br>No dia 20/05/2015, às 10:44, Uma S <<a href="mailto:uma.s@vtiger.com" target="_blank">uma.s@vtiger.com</a>> escreveu:<br><br></div><blockquote type="cite"><div><div dir="ltr">Hi,<div><br></div><div>We are not able to reproduce this issue in <a href="http://demo.vtiger.com/" target="_blank">demo.vtiger.com</a>, Please let us know your char-set value so that we can cross check.</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, May 18, 2015 at 11:23 PM, Manuel Fernando <span dir="ltr"><<a href="mailto:ptdesigner@gmail.com" target="_blank">ptdesigner@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word">Hello Uma,<div><br></div><div>Could you reproduce this bug?</div><div><a href="http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542" target="_blank">http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542</a></div><div><br></div><div>Do you need more info?</div><div><br></div><div>Best Regards.</div><span><font color="#888888"><div><br></div><div>Manuel</div></font></span></div><br>_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div><div dir="ltr">With<br>Best Regards<br>Uma.S<br><div>Vtiger Team</div></div></div>
</div>
</div></blockquote><blockquote type="cite"><div><span>_______________________________________________</span><br><span><a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a></span></div></blockquote></div></div></blockquote></div><br></div></div></div></div></div></div><br>_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><div><div><br><br clear="all"><div><br></div>-- <br><div><div dir="ltr">With<br>Best Regards<br>Uma.S<br><div>Vtiger Team</div></div></div>
</div></div></div>
_______________________________________________<br><a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a></div></blockquote></div><br></div><br>_______________________________________________<br>
<a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br><br clear="all"><br>-- <br><div><div dir="ltr"><div>Regards,<br></div>Manu<br></div></div>
</div>
_______________________________________________<br><a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a></div></blockquote></div><br></div></div></blockquote></div><br></div></div></div></div><br>_______________________________________________<br>
<a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br><br clear="all"><br>-- <br><div><div dir="ltr"><div>Regards,<br></div>Manu<br></div></div>
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_______________________________________________<br><a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a></div></blockquote></div><br></div></div></div></div></blockquote></div><br></div></div><br>_______________________________________________<br>
<a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br></blockquote></div>