<div dir="ltr"><div class="gmail_extra">If I disable click-to-call we can solve the issue of all extension rings?</div><div class="gmail_extra"><br><div class="gmail_quote">2015-09-30 11:12 GMT+02:00 Vladimir Karažija <span dir="ltr"><<a href="mailto:vladimir@kosacrta.hr" target="_blank">vladimir@kosacrta.hr</a>></span>:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">What SIP client are you using, maybe it is possible to adjust that incoming calls are only accepted from your extension, because you must allow incoming calls for click to call to work.<div><br></div><div>And vtiger calls from your extension to make outgoing call.<br><div><br></div><div>This is something I will need to test to see what solution is best or even possible.</div><div><br></div><div>Yes, agi scripts takes full control and that is the problem.</div><div><br></div><div>regards, Vladimir</div><div><br></div><div><br></div><div><br></div></div></div><div class="gmail_extra"><span class=""><br clear="all"><div><div><div dir="ltr"><div><div dir="ltr"><div>Vladimir Karažija</div><div>Kosa crta d.o.o.</div><div>Jagnedje 1</div><div>10090 Zagreb</div><div>OIB: 57724075047</div><div><br></div><div>t. <a href="tel:%2B385%201%20777%2033%2085" value="+38517773385" target="_blank">+385 1 777 33 85</a></div><div>m. <a href="tel:%2B385%2091%20122%200511" value="+385911220511" target="_blank">+385 91 122 0511</a><br></div><div><a href="http://www.kosacrta.hr" target="_blank">www.kosacrta.hr</a></div></div></div></div></div></div>
<br></span><div class="gmail_quote"><div><div class="h5">On Wed, Sep 30, 2015 at 11:02 AM, Michele Mastropieri <span dir="ltr"><<a href="mailto:michele.mastropieri@gmail.com" target="_blank">michele.mastropieri@gmail.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5"><div dir="ltr">Hi, it is true, and it is a problem because I want that only 1 extension can answer to the incoming calls.<div><br></div><div>Into PBX I've an inbound route that have as destination the 104 extension, but seems to be ignored and all extensions rings.</div><div><br></div><div>How I can solve the issue in your opinion?<br><div class="gmail_extra"><br><div class="gmail_quote"><div><div>2015-09-30 9:47 GMT+02:00 Vladimir Karažija <span dir="ltr"><<a href="mailto:vladimir@kosacrta.hr" target="_blank">vladimir@kosacrta.hr</a>></span>:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div><div dir="ltr">Try to setup two or more users in vtiger & extensions and then make incoming call (from external number).<div><br></div><div>You will see popup in all users logged in vtiger and all extensions will be ringing.</div><div><br></div><div>regards, Vladimir</div><div><br></div></div><div class="gmail_extra"><span><br clear="all"><div><div><div dir="ltr"><div><div dir="ltr"><div>Vladimir Karažija</div><div>Kosa crta d.o.o.</div><div>Jagnedje 1</div><div>10090 Zagreb</div><div>OIB: 57724075047</div><div><br></div><div>t. <a href="tel:%2B385%201%20777%2033%2085" value="+38517773385" target="_blank">+385 1 777 33 85</a></div><div>m. <a href="tel:%2B385%2091%20122%200511" value="+385911220511" target="_blank">+385 91 122 0511</a><br></div><div><a href="http://www.kosacrta.hr" target="_blank">www.kosacrta.hr</a></div></div></div></div></div></div>
<br></span><div class="gmail_quote"><div><div>On Wed, Sep 30, 2015 at 9:35 AM, Michele Mastropieri <span dir="ltr"><<a href="mailto:michele.mastropieri@gmail.com" target="_blank">michele.mastropieri@gmail.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div><div dir="ltr"><div class="gmail_extra"><div class="gmail_quote"><span>2015-09-29 19:24 GMT+02:00 Vladimir Karažija <span dir="ltr"><<a href="mailto:vladimir@kosacrta.hr" target="_blank">vladimir@kosacrta.hr</a>></span>:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Great to be of help ;) When you visit Croatia, just let me know ;)</div></blockquote></span><div>Of course! :D</div><span><div><br></div><div> </div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div><br></div><div>Just to be clear, with this setup you get incoming call popup for external calls and you have working click to call for outgoing calls from vtiger?</div></div></blockquote></span><div>Yes.</div><span><div><br></div><div> </div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div><br></div><div>To be honest, never tested internal calls for incoming call popup on vtiger 6.3 version...</div><div><br></div><div>This is probably because internal calls are handled by from-internal context and are not in context where agi script is catching calls.</div><div><br></div><div>You will have another problem with incoming calls, all extensions will be ringing and all users will get popup. This is known "bug" or "feature".</div></div></blockquote></span><div>What do you means exactly when you tell me about this bug?</div><div> </div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div><div dir="ltr"><div><br></div><div>regards, Vladimir</div><div><br></div></div><div class="gmail_extra"><span><br clear="all"><div><div><div dir="ltr"><div><div dir="ltr"><div>Vladimir Karažija</div><div>Kosa crta d.o.o.</div><div>Jagnedje 1</div><div>10090 Zagreb</div><div>OIB: 57724075047</div><div><br></div><div>t. <a href="tel:%2B385%201%20777%2033%2085" value="+38517773385" target="_blank">+385 1 777 33 85</a></div><div>m. <a href="tel:%2B385%2091%20122%200511" value="+385911220511" target="_blank">+385 91 122 0511</a><br></div><div><a href="http://www.kosacrta.hr" target="_blank">www.kosacrta.hr</a></div></div></div></div></div></div>
<br></span><div class="gmail_quote"><div><div>On Tue, Sep 29, 2015 at 6:36 PM, Michele Mastropieri <span dir="ltr"><<a href="mailto:michele.mastropieri@gmail.com" target="_blank">michele.mastropieri@gmail.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div><div dir="ltr">Moving agi script from [from-internal] to [from-trunk] into extensions.conf made me able to get incoming popup! And for this I'll offer a beer :-)<div>My context for sip phone extensions is [from-internal].</div><div>Changed outbound trunk with trunk name for external calls.</div><div>Yes, I use SIP trunk for external calls.</div><div>The internal calls do not appears into incoming popup. Only from external sip trunk. Why?</div><div><div><div><div class="gmail_extra"><br><div class="gmail_quote"><div><div>2015-09-29 16:48 GMT+02:00 Vladimir Karažija <span dir="ltr"><<a href="mailto:vladimir@kosacrta.hr" target="_blank">vladimir@kosacrta.hr</a>></span>:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div><div dir="ltr">Hi,<div><br></div><div>my configuration is different but works.</div><div><br></div><div>Do you have [from-trunk] context in your extensions.conf ?</div><div><br></div><div>This is where I put agi script for incoming call popup. Not in the from-internal, remove agi script [from-internal] context.</div><div><br></div><div>Also what is your phone extension context? It should be from-internal. </div><div><br></div><div>And in Provider configuration in PBX manager change Outbound trunk to trunk name that you use for external calls.</div><div><br></div><div>You use SIP trunk for external calls?</div><div class="gmail_extra"><br clear="all"><div><div><div dir="ltr"><div><div dir="ltr"><div>Vladimir Karažija</div><div>Kosa crta d.o.o.</div><div>Jagnedje 1</div><div>10090 Zagreb</div><div>OIB: 57724075047</div><div><br></div><div>t. <a href="tel:%2B385%201%20777%2033%2085" value="+38517773385" target="_blank">+385 1 777 33 85</a></div><div>m. <a href="tel:%2B385%2091%20122%200511" value="+385911220511" target="_blank">+385 91 122 0511</a><br></div><div><a href="http://www.kosacrta.hr" target="_blank">www.kosacrta.hr</a></div></div></div></div></div></div>
<br><div class="gmail_quote"><div><div>On Tue, Sep 29, 2015 at 9:55 AM, Michele Mastropieri <span dir="ltr"><<a href="mailto:michele.mastropieri@gmail.com" target="_blank">michele.mastropieri@gmail.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div><div dir="ltr"><div>If I click-to-call from vtiger, the call is placed out. The problem is that no incoming call popup appears! Please help me if you have some minutes.</div><div><br></div><div><<<<Vtiger Asterisk Server Details:>>>></div><div>Vtiger Asterisk App URL<span style="white-space:pre-wrap"> </span><a href="http://192.168.1.130:8383" target="_blank">http://192.168.1.130:8383</a></div><div>Outbound Context<span style="white-space:pre-wrap"> </span>vtiger</div><div>Outbound Trunk<span style="white-space:pre-wrap"> </span>from-internal</div><div>Vtiger Secret Key<span style="white-space:pre-wrap"> </span>38270845255</div><div><<<<end details>>>></div><div><br></div><div><<<<VtigerAsteriskConnector.properties>>>></div><div>// Location where the application server will be running.</div><div>ServerIP = 127.0.0.1</div><div>ServerPort = 8383</div><div>// Call Recordings storage path</div><div>StorageDir = /VtigerAsteriskConnector</div><div>// Enable(true) or Disable(false) call recordings</div><div>Recording = true</div><div>// Location where the applications database files will be stored.</div><div>AsteriskAppDBPath = /VtigerAsteriskConnector</div><div>// Asterisk Server Details</div><div>AsteriskServerPublicIP = 192.168.1.130</div><div>AsteriskServerIP = 127.0.0.1</div><div>AsteriskServerPort = 5038</div><div>AsteriskUsername = admin</div><div>AsteriskPassword = 123456</div><div>// Vtiger CRM URL</div><div>VtigerURL = <a href="http://192.168.2.26" target="_blank">http://192.168.2.26</a></div><div>VtigerSecretKey = 38270845255</div><div>//Enable(true) or Disable(false) Asterisk Events and Database Logs in Connector</div><div>AsteriskLog = true</div><div>DatabaseLog = true</div><div><<<<VtigerAsteriskConnector.properties>>>></div><div><br></div><div><<<<manager.conf>>>></div><div>[general]</div><div>enabled = yes</div><div>port = 5038</div><div>bindaddr = 0.0.0.0</div><div>displayconnects=no ;only effects 1.6+</div><div>[admin]</div><div>secret = 123456</div><div>deny = <a href="http://0.0.0.0/0.0.0.0" target="_blank">0.0.0.0/0.0.0.0</a></div><div>permit = <a href="http://127.0.0.1/255.255.255.0" target="_blank">127.0.0.1/255.255.255.0</a></div><div>permit = <a href="http://192.168.1.250/255.255.255.0" target="_blank">192.168.1.250/255.255.255.0</a></div><div>permit = <a href="http://192.168.2.26/255.255.255.0" target="_blank">192.168.2.26/255.255.255.0</a></div><div>permit = <a href="http://192.168.5.102/255.255.255.0" target="_blank">192.168.5.102/255.255.255.0</a></div><div>read = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate</div><div>write = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate</div><div>writetimeout = 5000</div><div>#include manager_additional.conf</div><div>#include manager_custom.conf</div><div><<<<end manager.conf>>>></div><div><br></div><div><<<<extensions.conf (interested parts)>>>></div><div>[vtiger]</div><div>exten => _X.,1,Agi(agi://<a href="http://127.0.0.1/incoming.agi" target="_blank">127.0.0.1/incoming.agi</a>)</div><div><br></div><div>[from-internal]</div><div>include => from-internal-noxfer</div><div>include => from-internal-xfer</div><div>include => bad-number</div><div>exten => _X.,1,Agi(agi://<a href="http://127.0.0.1/incoming.agi" target="_blank">127.0.0.1/incoming.agi</a>)</div><div><<<<end extension.conf>>>></div></div>
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