<div dir="ltr"><div><div>Hi <br><br>Can you Please check if you are getting any error
(in Connector
log) for Incoming calls and are you facing any problem with calls in
reaching user extension or only the pop-up is not shown in Vtiger?<br><br></div>Regards,<br></div>Manu Urs<br><img class="" src="https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gif"></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Sep 29, 2015 at 1:25 PM, Michele Mastropieri <span dir="ltr"><<a href="mailto:michele.mastropieri@gmail.com" target="_blank">michele.mastropieri@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>If I click-to-call from vtiger, the call is placed out. The problem is that no incoming call popup appears! Please help me if you have some minutes.</div><div><br></div><div><<<<Vtiger Asterisk Server Details:>>>></div><div>Vtiger Asterisk App URL<span style="white-space:pre-wrap"> </span><a href="http://192.168.1.130:8383" target="_blank">http://192.168.1.130:8383</a></div><div>Outbound Context<span style="white-space:pre-wrap"> </span>vtiger</div><div>Outbound Trunk<span style="white-space:pre-wrap"> </span>from-internal</div><div>Vtiger Secret Key<span style="white-space:pre-wrap"> </span>38270845255</div><div><<<<end details>>>></div><div><br></div><div><<<<VtigerAsteriskConnector.properties>>>></div><div>// Location where the application server will be running.</div><div>ServerIP = 127.0.0.1</div><div>ServerPort = 8383</div><div>// Call Recordings storage path</div><div>StorageDir = /VtigerAsteriskConnector</div><div>// Enable(true) or Disable(false) call recordings</div><div>Recording = true</div><div>// Location where the applications database files will be stored.</div><div>AsteriskAppDBPath = /VtigerAsteriskConnector</div><div>// Asterisk Server Details</div><div>AsteriskServerPublicIP = 192.168.1.130</div><div>AsteriskServerIP = 127.0.0.1</div><div>AsteriskServerPort = 5038</div><div>AsteriskUsername = admin</div><div>AsteriskPassword = 123456</div><div>// Vtiger CRM URL</div><div>VtigerURL = <a href="http://192.168.2.26" target="_blank">http://192.168.2.26</a></div><div>VtigerSecretKey = 38270845255</div><div>//Enable(true) or Disable(false) Asterisk Events and Database Logs in Connector</div><div>AsteriskLog = true</div><div>DatabaseLog = true</div><div><<<<VtigerAsteriskConnector.properties>>>></div><div><br></div><div><<<<manager.conf>>>></div><div>[general]</div><div>enabled = yes</div><div>port = 5038</div><div>bindaddr = 0.0.0.0</div><div>displayconnects=no ;only effects 1.6+</div><div>[admin]</div><div>secret = 123456</div><div>deny = <a href="http://0.0.0.0/0.0.0.0" target="_blank">0.0.0.0/0.0.0.0</a></div><div>permit = <a href="http://127.0.0.1/255.255.255.0" target="_blank">127.0.0.1/255.255.255.0</a></div><div>permit = <a href="http://192.168.1.250/255.255.255.0" target="_blank">192.168.1.250/255.255.255.0</a></div><div>permit = <a href="http://192.168.2.26/255.255.255.0" target="_blank">192.168.2.26/255.255.255.0</a></div><div>permit = <a href="http://192.168.5.102/255.255.255.0" target="_blank">192.168.5.102/255.255.255.0</a></div><div>read = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate</div><div>write = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate</div><div>writetimeout = 5000</div><div>#include manager_additional.conf</div><div>#include manager_custom.conf</div><div><<<<end manager.conf>>>></div><div><br></div><div><<<<extensions.conf (interested parts)>>>></div><div>[vtiger]</div><div>exten => _X.,1,Agi(agi://<a href="http://127.0.0.1/incoming.agi" target="_blank">127.0.0.1/incoming.agi</a>)</div><div><br></div><div>[from-internal]</div><div>include => from-internal-noxfer</div><div>include => from-internal-xfer</div><div>include => bad-number</div><div>exten => _X.,1,Agi(agi://<a href="http://127.0.0.1/incoming.agi" target="_blank">127.0.0.1/incoming.agi</a>)</div><div><<<<end extension.conf>>>></div></div>
<br>_______________________________________________<br>
<a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br><br clear="all"><br>-- <br><div class="gmail_signature"><div dir="ltr"><div>Regards,<br></div>Manu<br></div></div>
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