<div dir="ltr">in AgiError.log I have these lines:<div><div>[WARN] 2015-09-29 15:33:36 org.asteriskjava.manager.internal.ManagerConnectionImpl warn Unsupported protocol version 'Asterisk Call Manager/1.3'. Use at your own risk.</div><div>[WARN] 2015-09-29 15:33:39 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'connectedlinename' to '<unknown>' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at <a href="http://jira.reucon.org/browse/AJ">http://jira.reucon.org/browse/AJ</a></div><div>[WARN] 2015-09-29 15:33:39 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'connectedlinenum' to '<unknown>' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at <a href="http://jira.reucon.org/browse/AJ">http://jira.reucon.org/browse/AJ</a></div><div><br></div><div>in AgiInfo.log:</div><div><div>[INFO] 2015-09-29 15:33:36 a log Asterisk Login Successfull</div><div>[INFO] 2015-09-29 15:33:36 org.asteriskjava.manager.internal.ManagerConnectionImpl info Connecting to <a href="http://127.0.0.1:5038">127.0.0.1:5038</a></div><div>[INFO] 2015-09-29 15:33:36 org.asteriskjava.manager.internal.ManagerConnectionImpl info Connected via Asterisk Call Manager/1.3</div><div>[WARN] 2015-09-29 15:33:36 org.asteriskjava.manager.internal.ManagerConnectionImpl warn Unsupported protocol version 'Asterisk Call Manager/1.3'. Use at your own risk.</div><div>[INFO] 2015-09-29 15:33:36 org.asteriskjava.manager.internal.ManagerConnectionImpl info Successfully logged in</div><div>[INFO] 2015-09-29 15:33:36 org.asteriskjava.manager.internal.EventBuilderImpl info No event class registered for event type 'fullybooted', attributes: {status=Fully Booted, event=FullyBooted, privilege=system,all}. Please report at <a href="http://jira.reucon.org/browse/AJ">http://jira.reucon.org/browse/AJ</a></div><div>[INFO] 2015-09-29 15:33:38 org.asteriskjava.manager.internal.ManagerConnectionImpl info Determined Asterisk version: Asterisk 1.6</div><div>[INFO] 2015-09-29 15:33:38 a log org.asteriskjava.manager.event.ConnectEvent[dateReceived='Tue Sep 29 15:33:38 CEST 2015',timestamp=null,sequencenumber=null,server=null,protocolidentifier='Asterisk Call Manager/1.3',systemHashcode=975620879]</div><div>[INFO] 2015-09-29 15:33:38 b log Sending HTTP request to webapp</div><div>[WARN] 2015-09-29 15:33:39 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'connectedlinename' to '<unknown>' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at <a href="http://jira.reucon.org/browse/AJ">http://jira.reucon.org/browse/AJ</a></div><div>[WARN] 2015-09-29 15:33:39 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'connectedlinenum' to '<unknown>' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at <a href="http://jira.reucon.org/browse/AJ">http://jira.reucon.org/browse/AJ</a></div><div>[INFO] 2015-09-29 15:33:39 IncomingCall log Started Manager Event</div><div>[INFO] 2015-09-29 15:33:39 b log Sending HTTP request to webapp</div><div>[INFO] 2015-09-29 15:33:39 a log org.asteriskjava.manager.event.StatusEvent[dateReceived='Tue Sep 29 15:33:39 CEST 2015',privilege='Call',sequencenumber=null,link=null,state='Up',channelstate='6',calleridname='Dora Grasso',timestamp=null,actionid=null,priority='1',bridgedchannel=null,accountcode=null,calleridnum='104',bridgeduniqueid=null,channelstatedesc='Up',callerid='104',variables=null,extension='106',uniqueid='1443533616.8',internalactionid='491490794_6',seconds='3',context='from-internal',account=null,server=null,channel='SIP/104-00000008',systemHashcode=642522263]</div><div>[INFO] 2015-09-29 15:33:39 b log Sending HTTP request to webapp</div><div>[INFO] 2015-09-29 15:33:39 a log org.asteriskjava.manager.event.StatusCompleteEvent[dateReceived='Tue Sep 29 15:33:39 CEST 2015',sequencenumber=null,timestamp=null,actionid=null,internalactionid='491490794_6',items='1',server=null,systemHashcode=784350225]</div><div>[INFO] 2015-09-29 15:33:39 b log Sending HTTP request to webapp</div><div>[INFO] 2015-09-29 15:33:45 b log Webapp Response: <?xml version="1.0" encoding="utf-8"?><Response><Dial><Authentication>Success</Authentication><Number>SIP/Dora Grasso@from-internal</Number></Dial><callUUID>c6024e26762b4c28916409cc3d80f1b9</callUUID></Response></div><div>[INFO] 2015-09-29 15:33:45 IncomingCall log Successfully Authenticated Vtiger Secret Key</div><div>[INFO] 2015-09-29 15:33:45 a log Executing Asterisk Monitor Application</div><div>[INFO] 2015-09-29 15:33:45 a log Executing Asterisk Dial Application</div><div>[INFO] 2015-09-29 15:33:45 a log org.asteriskjava.manager.event.VarSetEvent[dateReceived='Tue Sep 29 15:33:45 CEST 2015',privilege='dialplan,all',sequencenumber=null,timestamp=null,uniqueid='1443533616.8',value=null,server=null,variable='DIALSTATUS',channel='SIP/104-00000008',systemHashcode=332190038]</div><div>[INFO] 2015-09-29 15:33:45 b log Sending HTTP request to webapp</div><div>[INFO] 2015-09-29 15:33:45 a log org.asteriskjava.manager.event.VarSetEvent[dateReceived='Tue Sep 29 15:33:45 CEST 2015',privilege='dialplan,all',sequencenumber=null,timestamp=null,uniqueid='1443533616.8',value=null,server=null,variable='DIALEDPEERNUMBER',channel='SIP/104-00000008',systemHashcode=1807970113]</div><div>[INFO] 2015-09-29 15:33:45 b log Sending HTTP request to webapp</div><div>[INFO] 2015-09-29 15:33:45 a log org.asteriskjava.manager.event.VarSetEvent[dateReceived='Tue Sep 29 15:33:45 CEST 2015',privilege='dialplan,all',sequencenumber=null,timestamp=null,uniqueid='1443533616.8',value=null,server=null,variable='DIALEDPEERNAME',channel='SIP/104-00000008',systemHashcode=200459252]</div><div>[INFO] 2015-09-29 15:33:45 b log Sending HTTP request to webapp</div><div>[INFO] 2015-09-29 15:33:45 a log org.asteriskjava.manager.event.VarSetEvent[dateReceived='Tue Sep 29 15:33:45 CEST 2015',privilege='dialplan,all',sequencenumber=null,timestamp=null,uniqueid='1443533616.8',value=null,server=null,variable='ANSWEREDTIME',channel='SIP/104-00000008',systemHashcode=1100337763]</div><div>[INFO] 2015-09-29 15:33:45 b log Sending HTTP request to webapp</div><div>[INFO] 2015-09-29 15:33:45 a log org.asteriskjava.manager.event.VarSetEvent[dateReceived='Tue Sep 29 15:33:45 CEST 2015',privilege='dialplan,all',sequencenumber=null,timestamp=null,uniqueid='1443533616.8',value=null,server=null,variable='DIALEDTIME',channel='SIP/104-00000008',systemHashcode=1395098424]</div><div>[INFO] 2015-09-29 15:33:45 b log Sending HTTP request to webapp</div><div>[INFO] 2015-09-29 15:33:45 b log Sending HTTP request to webapp</div><div>[INFO] 2015-09-29 15:33:45 a log org.asteriskjava.manager.event.VarSetEvent[dateReceived='Tue Sep 29 15:33:45 CEST 2015',privilege='dialplan,all',sequencenumber=null,timestamp=null,uniqueid='1443533616.8',value='CHANUNAVAIL',server=null,variable='DIALSTATUS',channel='SIP/104-00000008',systemHashcode=1707421914]</div><div>[INFO] 2015-09-29 15:33:45 b log Sending HTTP request to webapp</div><div>[INFO] 2015-09-29 15:33:45 a log org.asteriskjava.manager.event.DialEvent[dateReceived='Tue Sep 29 15:33:45 CEST 2015',privilege='call,all',subevent='End',callerid=null,dialstatus='CHANUNAVAIL',sequencenumber=null,destuniqueid=null,srcuniqueid='1443533616.8',dialstring=null,destination=null,timestamp=null,calleridname=null,uniqueid='1443533616.8',server=null,src='SIP/104-00000008',calleridnum=null,channel='SIP/104-00000008',systemHashcode=2136169439]</div><div>[INFO] 2015-09-29 15:33:45 b log Sending HTTP request to webapp</div><div>[INFO] 2015-09-29 15:33:46 a log Logging off from Asterisk</div><div>[INFO] 2015-09-29 15:33:46 org.asteriskjava.manager.internal.ManagerReaderImpl info Terminating reader thread: No more lines available: null</div><div>[INFO] 2015-09-29 15:33:46 org.asteriskjava.manager.internal.ManagerConnectionImpl info Closing socket.</div><div>[INFO] 2015-09-29 15:33:46 IncomingCall log Exiting from agi script</div><div>[INFO] 2015-09-29 15:33:46 org.asteriskjava.fastagi.internal.FastAgiConnectionHandler info End AgiScript com.vtiger.apps.asterisk.agi.actions.IncomingCall on Asterisk-Java DaemonPool-1-thread-1</div></div><div><br></div><div>I have problem only for popup not shown.</div><div><br></div><div>Many thanks!</div><div><br></div><div class="gmail_extra"><br><div class="gmail_quote">2015-09-29 15:03 GMT+02:00 Manu urs <span dir="ltr"><<a href="mailto:manu.k@vtiger.com" target="_blank">manu.k@vtiger.com</a>></span>:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><div dir="ltr"><div><div>Hi <br><br>Can you Please check if you are getting any error
(in Connector
log) for Incoming calls and are you facing any problem with calls in
reaching user extension or only the pop-up is not shown in Vtiger?<br><br></div>Regards,<br></div>Manu Urs<br><img src="https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gif"></div><div class="gmail_extra"><br><div class="gmail_quote"><div><div class="h5">On Tue, Sep 29, 2015 at 1:25 PM, Michele Mastropieri <span dir="ltr"><<a href="mailto:michele.mastropieri@gmail.com" target="_blank">michele.mastropieri@gmail.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><div><div class="h5"><div dir="ltr"><div>If I click-to-call from vtiger, the call is placed out. The problem is that no incoming call popup appears! Please help me if you have some minutes.</div><div><br></div><div><<<<Vtiger Asterisk Server Details:>>>></div><div>Vtiger Asterisk App URL<span style="white-space:pre-wrap"> </span><a href="http://192.168.1.130:8383" target="_blank">http://192.168.1.130:8383</a></div><div>Outbound Context<span style="white-space:pre-wrap"> </span>vtiger</div><div>Outbound Trunk<span style="white-space:pre-wrap"> </span>from-internal</div><div>Vtiger Secret Key<span style="white-space:pre-wrap"> </span>38270845255</div><div><<<<end details>>>></div><div><br></div><div><<<<VtigerAsteriskConnector.properties>>>></div><div>// Location where the application server will be running.</div><div>ServerIP = 127.0.0.1</div><div>ServerPort = 8383</div><div>// Call Recordings storage path</div><div>StorageDir = /VtigerAsteriskConnector</div><div>// Enable(true) or Disable(false) call recordings</div><div>Recording = true</div><div>// Location where the applications database files will be stored.</div><div>AsteriskAppDBPath = /VtigerAsteriskConnector</div><div>// Asterisk Server Details</div><div>AsteriskServerPublicIP = 192.168.1.130</div><div>AsteriskServerIP = 127.0.0.1</div><div>AsteriskServerPort = 5038</div><div>AsteriskUsername = admin</div><div>AsteriskPassword = 123456</div><div>// Vtiger CRM URL</div><div>VtigerURL = <a href="http://192.168.2.26" target="_blank">http://192.168.2.26</a></div><div>VtigerSecretKey = 38270845255</div><div>//Enable(true) or Disable(false) Asterisk Events and Database Logs in Connector</div><div>AsteriskLog = true</div><div>DatabaseLog = true</div><div><<<<VtigerAsteriskConnector.properties>>>></div><div><br></div><div><<<<manager.conf>>>></div><div>[general]</div><div>enabled = yes</div><div>port = 5038</div><div>bindaddr = 0.0.0.0</div><div>displayconnects=no ;only effects 1.6+</div><div>[admin]</div><div>secret = 123456</div><div>deny = <a href="http://0.0.0.0/0.0.0.0" target="_blank">0.0.0.0/0.0.0.0</a></div><div>permit = <a href="http://127.0.0.1/255.255.255.0" target="_blank">127.0.0.1/255.255.255.0</a></div><div>permit = <a href="http://192.168.1.250/255.255.255.0" target="_blank">192.168.1.250/255.255.255.0</a></div><div>permit = <a href="http://192.168.2.26/255.255.255.0" target="_blank">192.168.2.26/255.255.255.0</a></div><div>permit = <a href="http://192.168.5.102/255.255.255.0" target="_blank">192.168.5.102/255.255.255.0</a></div><div>read = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate</div><div>write = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate</div><div>writetimeout = 5000</div><div>#include manager_additional.conf</div><div>#include manager_custom.conf</div><div><<<<end manager.conf>>>></div><div><br></div><div><<<<extensions.conf (interested parts)>>>></div><div>[vtiger]</div><div>exten => _X.,1,Agi(agi://<a href="http://127.0.0.1/incoming.agi" target="_blank">127.0.0.1/incoming.agi</a>)</div><div><br></div><div>[from-internal]</div><div>include => from-internal-noxfer</div><div>include => from-internal-xfer</div><div>include => bad-number</div><div>exten => _X.,1,Agi(agi://<a href="http://127.0.0.1/incoming.agi" target="_blank">127.0.0.1/incoming.agi</a>)</div><div><<<<end extension.conf>>>></div></div>
<br></div></div>_______________________________________________<br>
<a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><span class=""><font color="#888888"><br></font></span></blockquote></div><span class=""><font color="#888888"><br><br clear="all"><br>-- <br><div><div dir="ltr"><div>Regards,<br></div>Manu<br></div></div>
</font></span></div>
<br>_______________________________________________<br>
<a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a></blockquote></div>
</div></div></div>