<div dir="ltr"><div><div><div>Hi <br><br>Can you Please check for the below piece of code in the layouts/vlayout/modules/Settings/ExtensionStore/index.tpl in Line No 27 . <br><br><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote"><button id="logoutMarketPlace" class="btn btn-primary pull-right">{vtranslate('LBL_LOGOUT', $QUALIFIED_MODULE)}</button><br></blockquote><br></div>Please add this if it is missing.This will help you to Logout from the marketplace.<br><br></div>Regards,<br></div>Manu Urs<br></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Sep 29, 2015 at 5:20 PM, Preexo <span dir="ltr"><<a href="mailto:preexo@googlemail.com" target="_blank">preexo@googlemail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Well... There is no logout button in my embedded marketplace... Bug?<br>
See screenshot attached:<br>
<<a href="http://vtiger-crm.2324883.n4.nabble.com/file/n17490/2015-09-29_19_55_17.png" rel="noreferrer" target="_blank">http://vtiger-crm.2324883.n4.nabble.com/file/n17490/2015-09-29_19_55_17.png</a>><br>
<br>
<br>
<br>
Manu urs wrote<br>
<span class="">> Hi Preexo,<br>
><br>
> The Logout button will appear once you login to the marketplace account<br>
> .You can disconnect that marketplace account from your Vtiger instance by<br>
> using the 'Logout' Button which is on the right top corner of extension<br>
> view . After Logout you can also able to login with different credential.<br>
> Please have a look on attached screen shot.<br>
><br>
><br>
><br>
> Regards,<br>
> Manu Urs<br>
><br>
><br>
</span>> On Tue, Sep 29, 2015 at 10:13 AM, Preexo <<br>
<br>
> preexo@<br>
<div><div class="h5"><br>
> > wrote:<br>
><br>
>> Of course... I always love to blame others for my forgetfulness brain...<br>
>> lol.<br>
>> Anyway, I don't do it this time... That I forgot after 9 months that I<br>
>> actually had registered somewhere is my own fault.<br>
>><br>
>> Just to clarify:<br>
>> That the UI of the embedded marketplace does not give me any hint that I<br>
>> was<br>
>> actually logged in (since I registered 9 months ago), it didn't give me<br>
>> any<br>
>> logout button, no user panel, no way to retrieve the invoices... THAT is<br>
>> vtigers really bad UI... the bad UX I experienced is their fault since<br>
>> the<br>
>> embedded marketplace UI is so bad.<br>
>> It's also vtigers fault that they not responding to my support-request<br>
>> emails for days and even once they did not understand what my problem is.<br>
>> In fact, they are still trying to help me via email, because they are<br>
>> seem<br>
>> to not understand my emails.<br>
>><br>
>> Alan came along and helped me with one comment... Thanks again Alan!<br>
>><br>
>> I guess that vtiger never understands what I want from them via email or<br>
>> here in the forum (yes it has happened too many times before, exchanged<br>
>> months and months of email exchange to finally get a small piece of<br>
>> information) can be blamed on language barrier. Their English is<br>
>> obviously<br>
>> very limited and I have a lot of understanding for that, since English is<br>
>> also my second language and sometimes it can be hard.<br>
>><br>
>> So, don't take me wrong... I appreciate all the hard work of vtiger and I<br>
>> will try be even more patient about stuff like this in future. But the<br>
>> embedded marketplace is a joke!<br>
>><br>
>><br>
>> Doug-116 wrote<br>
>> > I'm confused.<br>
>> > You forgot your login credentials and the way to logon but that is<br>
>> vtigers<br>
>> > fault?<br>
>> > On Sep 24, 2015 7:49 AM, "Preexo" <<br>
>><br>
>> > preexo@<br>
>><br>
>> > > wrote:<br>
>> ><br>
>> >> Hi Alan, wow!<br>
>> >> I wasn't even aware anymore that I signed up at the marketplace before<br>
>> >> from<br>
>> >> within the vtiger installation. The embedded marketplace does not give<br>
>> me<br>
>> >> any hint on that, it seemed like it was just like this from the<br>
>> >> beginning.<br>
>> >> Apparently I actually signed up with a different email as well, so I<br>
>> >> tried<br>
>> >> to password reset all my email addresses and one of them actually got<br>
>> an<br>
>> >> email with a link and I reset the password and logged in and see there<br>
>> >> are<br>
>> >> my invoices! Thanks a lot!!!<br>
>> >><br>
>> >> Now, I want to disconnect that marketplace account from my vtiger<br>
>> >> instance<br>
>> >> account and use another one... haha, can?<br>
>> >><br>
>> >> I kind of suspected something like this but it shows clearly how badly<br>
>> >> designed the embedded UI of the extension store is...<br>
>> >> And honestly... it also shows how poor the vtiger support sometimes<br>
>> can<br>
>> >> be,<br>
>> >> but that didn't surprise me very much.<br>
>> >><br>
>> >><br>
>> >> Alan Lord (News) wrote<br>
>> >> > Preexo,<br>
>> >> ><br>
>> >> > The user credentials you use to create an account in the Extension<br>
>> >> Store<br>
>> >> > do not have to be the same as the username you login to vtiger with.<br>
>> >> ><br>
>> >> > The credentials you used to create the Marketplace account from<br>
>> within<br>
>> >> > the Extension store are the ones you should use to login to the<br>
>> vtiger<br>
>> >> > Marketplace. Not your vtiger login.<br>
>> >> ><br>
>> >> > If you do that your Invoice for your purchases should be visible.<br>
>> >> ><br>
>> >> > HTH<br>
>> >> ><br>
>> >> > Alan<br>
>> >> ><br>
>> >> > PS: We did get a few questions about Marketplace invoicing from<br>
>> >> > customers very early on, but we haven't had any for ages now.<br>
>> >> ><br>
>> >> ><br>
>> >> > On 24/09/15 11:30, Preexo wrote:<br>
>> >> >> Prasad, thanks alot for trying to help...<br>
>> >> >> But... Seriously? how is that supposed to work?<br>
>> >> >> We installed the OS vtiger on our own server, vtiger shouldn't have<br>
>> >> any<br>
>> >> >> idea<br>
>> >> >> of our data, therefore no user credentials from my userlogin of my<br>
>> >> vtiger<br>
>> >> >> installation...<br>
>> >> >> Anyway, I still tried lol... didn't work (surprise) and signed up<br>
>> now<br>
>> >> on<br>
>> >> >> the<br>
>> >> >> marketplace now. No invoices in my account of course.<br>
>> >> >><br>
>> >> >> I sent an email to<br>
>> >><br>
>> >> > sales@<br>
>> >><br>
>> >> > about this issue as well (actually 2<br>
>> >> >> days ago), please just provide us some invoices soon... In mail<br>
>> mail<br>
>> I<br>
>> >> >> let<br>
>> >> >> you know the details of the credit card used so you will be able to<br>
>> >> >> identify<br>
>> >> >> the purchases (2 by now)<br>
>> >> >><br>
>> >> >><br>
>> >> >> Prasad-14 wrote<br>
>> >> >>> Please visit the URL:<br>
>> <a href="https://marketplace.vtiger.com/customer/login" rel="noreferrer" target="_blank">https://marketplace.vtiger.com/customer/login</a><br>
>> >> (use<br>
>> >> >>> the same credentials you provided in CRM).<br>
>> >> >>><br>
>> >> >>> --<br>
>> >> >>> FB <<a href="http://www.facebook.com/vtiger>" rel="noreferrer" target="_blank">http://www.facebook.com/vtiger></a>; I Twit<br>
>> >> >>> <<a href="http://twitter.com/vtigercrm>" rel="noreferrer" target="_blank">http://twitter.com/vtigercrm></a>; I<br>
>> >> >>> LIn <<a href="https://www.linkedin.com/company/1270573?trk=tyah>" rel="noreferrer" target="_blank">https://www.linkedin.com/company/1270573?trk=tyah></a>; I<br>
>> Blog<br>
>> >> >>> <<a href="https://blogs.vtiger.com" rel="noreferrer" target="_blank">https://blogs.vtiger.com</a>> I Website<br>
>> >> >>> <<a href="https://www.vtiger.com/>" rel="noreferrer" target="_blank">https://www.vtiger.com/></a>;<br>
>> >> >>><br>
>> >> >>> On Thu, Sep 24, 2015 at 2:00 PM, Preexo <<br>
>> >> >><br>
>> >> >>> preexo@<br>
>> >> >><br>
>> >> >>> > wrote:<br>
>> >> >>><br>
>> >> >>>> We bought through marketplace integrated in our vtiger<br>
>> installation.<br>
>> >> no<br>
>> >> >>>> login<br>
>> >> >>>> there, no button to find any invoices.<br>
>> >> >>>> Any idea?<br>
>> >> >>>><br>
>> >> >>>><br>
>> >> >>>> Prasad-14 wrote<br>
>> >> >>>>> Have you tried login to Marketplace Portal<br>
>> >> >>>>> <<a href="https://marketplace.vtiger.com/customer/Login>" rel="noreferrer" target="_blank">https://marketplace.vtiger.com/customer/Login></a>;?<br>
>> >> >>>>><br>
>> >> >>>>> Regards,<br>
>> >> >>>>> Prasad<br>
>> >> >>>>><br>
>> >> >>>>> --<br>
>> >> >>>>> FB <<a href="http://www.facebook.com/vtiger>" rel="noreferrer" target="_blank">http://www.facebook.com/vtiger></a>; I Twit<br>
>> >> >>>>> <<a href="http://twitter.com/vtigercrm>" rel="noreferrer" target="_blank">http://twitter.com/vtigercrm></a>; I<br>
>> >> >>>>> LIn <<a href="https://www.linkedin.com/company/1270573?trk=tyah>" rel="noreferrer" target="_blank">https://www.linkedin.com/company/1270573?trk=tyah></a>; I<br>
>> >> Blog<br>
>> >> >>>>> <<a href="https://blogs.vtiger.com" rel="noreferrer" target="_blank">https://blogs.vtiger.com</a>> I Website <<br>
>> >> >>>> <a href="https://www.vtiger.com/>" rel="noreferrer" target="_blank">https://www.vtiger.com/></a>;<br>
>> >> >>>>><br>
>> >> >>>>> On Thu, Sep 24, 2015 at 11:44 AM, Preexo <<br>
>> >> >>>><br>
>> >> >>>>> preexo@<br>
>> >> >>>><br>
>> >> >>>>> > wrote:<br>
>> >> >>>>><br>
>> >> >>>>>> I bought a module 2 days ago on the marketplace and still<br>
>> haven't<br>
>> >> >>>>>> received<br>
>> >> >>>>>> any kind of recite.<br>
>> >> >>>>>> this is not acceptable! therefore... no, the marketplace is a<br>
>> >> >>>>>> horrible<br>
>> >> >>>>>> place<br>
>> >> >>>>>> to sell modules!<br>
>> >> >>>>>><br>
>> >> >>>>>><br>
>> >> >>>>>><br>
>> >> >>>>>> --<br>
>> >> >>>>>> View this message in context:<br>
>> >> >>>>>><br>
>> >> >>>><br>
>> >><br>
>> <a href="http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17428.html" rel="noreferrer" target="_blank">http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17428.html</a><br>
>> >> >>>>>> Sent from the vtigercrm-developers mailing list archive at<br>
>> >> >>>>>> Nabble.com.<br>
>> >> >>>>>> _______________________________________________<br>
>> >> >>>>>> <a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br>
>> >> >>>>>><br>
>> >> >>>>><br>
>> >> >>>>> _______________________________________________<br>
>> >> >>>>> <a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br>
>> >> >>>><br>
>> >> >>>><br>
>> >> >>>><br>
>> >> >>>><br>
>> >> >>>><br>
>> >> >>>> --<br>
>> >> >>>> View this message in context:<br>
>> >> >>>><br>
>> >><br>
>> <a href="http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17430.html" rel="noreferrer" target="_blank">http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17430.html</a><br>
>> >> >>>> Sent from the vtigercrm-developers mailing list archive at<br>
>> >> Nabble.com.<br>
>> >> >>>> _______________________________________________<br>
>> >> >>>> <a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br>
>> >> >>>><br>
>> >> >>><br>
>> >> >>> _______________________________________________<br>
>> >> >>> <a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br>
>> >> >><br>
>> >> >><br>
>> >> >><br>
>> >> >><br>
>> >> >><br>
>> >> >> --<br>
>> >> >> View this message in context:<br>
>> >> >><br>
>> >><br>
>> <a href="http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17432.html" rel="noreferrer" target="_blank">http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17432.html</a><br>
>> >> >> Sent from the vtigercrm-developers mailing list archive at<br>
>> Nabble.com.<br>
>> >> >> _______________________________________________<br>
>> >> >> <a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br>
>> >> >><br>
>> >> ><br>
>> >> ><br>
>> >> > --<br>
>> >> > Libertus Solutions<br>
>> >> > <a href="http://www.libertus.co.uk" rel="noreferrer" target="_blank">http://www.libertus.co.uk</a><br>
>> >> ><br>
>> >> > _______________________________________________<br>
>> >> > <a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br>
>> >><br>
>> >><br>
>> >><br>
>> >><br>
>> >><br>
>> >> --<br>
>> >> View this message in context:<br>
>> >><br>
>> <a href="http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17434.html" rel="noreferrer" target="_blank">http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17434.html</a><br>
>> >> Sent from the vtigercrm-developers mailing list archive at Nabble.com.<br>
>> >> _______________________________________________<br>
>> >> <a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br>
>> >><br>
>> ><br>
>> > _______________________________________________<br>
>> > <a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br>
>><br>
>><br>
>><br>
>><br>
>><br>
>> --<br>
>> View this message in context:<br>
>> <a href="http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17482.html" rel="noreferrer" target="_blank">http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17482.html</a><br>
>> Sent from the vtigercrm-developers mailing list archive at Nabble.com.<br>
>> _______________________________________________<br>
>> <a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br>
>><br>
><br>
><br>
><br>
> --<br>
> Regards,<br>
> Manu<br>
><br>
</div></div>> _______________________________________________<br>
> <a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br>
><br>
> Market_place.jpg (45K)<br>
> <<a href="http://vtiger-crm.2324883.n4.nabble.com/attachment/17486/0/Market_place.jpg>" rel="noreferrer" target="_blank">http://vtiger-crm.2324883.n4.nabble.com/attachment/17486/0/Market_place.jpg></a>;<br>
<br>
<br>
<br>
<br>
<br>
--<br>
View this message in context: <a href="http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17490.html" rel="noreferrer" target="_blank">http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17490.html</a><br>
<div class="HOEnZb"><div class="h5">Sent from the vtigercrm-developers mailing list archive at Nabble.com.<br>
_______________________________________________<br>
<a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br>
</div></div></blockquote></div><br><br clear="all"><br>-- <br><div class="gmail_signature"><div dir="ltr"><div>Regards,<br></div>Manu<br></div></div>
</div>