<p dir="ltr">I'm confused.<br>
You forgot your login credentials and the way to logon but that is vtigers fault?</p>
<div class="gmail_quote">On Sep 24, 2015 7:49 AM, "Preexo" <<a href="mailto:preexo@googlemail.com">preexo@googlemail.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi Alan, wow!<br>
I wasn't even aware anymore that I signed up at the marketplace before from<br>
within the vtiger installation. The embedded marketplace does not give me<br>
any hint on that, it seemed like it was just like this from the beginning.<br>
Apparently I actually signed up with a different email as well, so I tried<br>
to password reset all my email addresses and one of them actually got an<br>
email with a link and I reset the password and logged in and see there are<br>
my invoices! Thanks a lot!!!<br>
<br>
Now, I want to disconnect that marketplace account from my vtiger instance<br>
account and use another one... haha, can?<br>
<br>
I kind of suspected something like this but it shows clearly how badly<br>
designed the embedded UI of the extension store is...<br>
And honestly... it also shows how poor the vtiger support sometimes can be,<br>
but that didn't surprise me very much.<br>
<br>
<br>
Alan Lord (News) wrote<br>
> Preexo,<br>
><br>
> The user credentials you use to create an account in the Extension Store<br>
> do not have to be the same as the username you login to vtiger with.<br>
><br>
> The credentials you used to create the Marketplace account from within<br>
> the Extension store are the ones you should use to login to the vtiger<br>
> Marketplace. Not your vtiger login.<br>
><br>
> If you do that your Invoice for your purchases should be visible.<br>
><br>
> HTH<br>
><br>
> Alan<br>
><br>
> PS: We did get a few questions about Marketplace invoicing from<br>
> customers very early on, but we haven't had any for ages now.<br>
><br>
><br>
> On 24/09/15 11:30, Preexo wrote:<br>
>> Prasad, thanks alot for trying to help...<br>
>> But... Seriously? how is that supposed to work?<br>
>> We installed the OS vtiger on our own server, vtiger shouldn't have any<br>
>> idea<br>
>> of our data, therefore no user credentials from my userlogin of my vtiger<br>
>> installation...<br>
>> Anyway, I still tried lol... didn't work (surprise) and signed up now on<br>
>> the<br>
>> marketplace now. No invoices in my account of course.<br>
>><br>
>> I sent an email to<br>
<br>
> sales@<br>
<br>
> about this issue as well (actually 2<br>
>> days ago), please just provide us some invoices soon... In mail mail I<br>
>> let<br>
>> you know the details of the credit card used so you will be able to<br>
>> identify<br>
>> the purchases (2 by now)<br>
>><br>
>><br>
>> Prasad-14 wrote<br>
>>> Please visit the URL: <a href="https://marketplace.vtiger.com/customer/login" rel="noreferrer" target="_blank">https://marketplace.vtiger.com/customer/login</a> (use<br>
>>> the same credentials you provided in CRM).<br>
>>><br>
>>> --<br>
>>> FB <<a href="http://www.facebook.com/vtiger>" rel="noreferrer" target="_blank">http://www.facebook.com/vtiger></a>; I Twit<br>
>>> <<a href="http://twitter.com/vtigercrm>" rel="noreferrer" target="_blank">http://twitter.com/vtigercrm></a>; I<br>
>>> LIn <<a href="https://www.linkedin.com/company/1270573?trk=tyah>" rel="noreferrer" target="_blank">https://www.linkedin.com/company/1270573?trk=tyah></a>; I Blog<br>
>>> <<a href="https://blogs.vtiger.com" rel="noreferrer" target="_blank">https://blogs.vtiger.com</a>> I Website<br>
>>> <<a href="https://www.vtiger.com/>" rel="noreferrer" target="_blank">https://www.vtiger.com/></a>;<br>
>>><br>
>>> On Thu, Sep 24, 2015 at 2:00 PM, Preexo <<br>
>><br>
>>> preexo@<br>
>><br>
>>> > wrote:<br>
>>><br>
>>>> We bought through marketplace integrated in our vtiger installation. no<br>
>>>> login<br>
>>>> there, no button to find any invoices.<br>
>>>> Any idea?<br>
>>>><br>
>>>><br>
>>>> Prasad-14 wrote<br>
>>>>> Have you tried login to Marketplace Portal<br>
>>>>> <<a href="https://marketplace.vtiger.com/customer/Login>" rel="noreferrer" target="_blank">https://marketplace.vtiger.com/customer/Login></a>;?<br>
>>>>><br>
>>>>> Regards,<br>
>>>>> Prasad<br>
>>>>><br>
>>>>> --<br>
>>>>> FB <<a href="http://www.facebook.com/vtiger>" rel="noreferrer" target="_blank">http://www.facebook.com/vtiger></a>; I Twit<br>
>>>>> <<a href="http://twitter.com/vtigercrm>" rel="noreferrer" target="_blank">http://twitter.com/vtigercrm></a>; I<br>
>>>>> LIn <<a href="https://www.linkedin.com/company/1270573?trk=tyah>" rel="noreferrer" target="_blank">https://www.linkedin.com/company/1270573?trk=tyah></a>; I Blog<br>
>>>>> <<a href="https://blogs.vtiger.com" rel="noreferrer" target="_blank">https://blogs.vtiger.com</a>> I Website <<br>
>>>> <a href="https://www.vtiger.com/>" rel="noreferrer" target="_blank">https://www.vtiger.com/></a>;<br>
>>>>><br>
>>>>> On Thu, Sep 24, 2015 at 11:44 AM, Preexo <<br>
>>>><br>
>>>>> preexo@<br>
>>>><br>
>>>>> > wrote:<br>
>>>>><br>
>>>>>> I bought a module 2 days ago on the marketplace and still haven't<br>
>>>>>> received<br>
>>>>>> any kind of recite.<br>
>>>>>> this is not acceptable! therefore... no, the marketplace is a<br>
>>>>>> horrible<br>
>>>>>> place<br>
>>>>>> to sell modules!<br>
>>>>>><br>
>>>>>><br>
>>>>>><br>
>>>>>> --<br>
>>>>>> View this message in context:<br>
>>>>>><br>
>>>> <a href="http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17428.html" rel="noreferrer" target="_blank">http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17428.html</a><br>
>>>>>> Sent from the vtigercrm-developers mailing list archive at<br>
>>>>>> Nabble.com.<br>
>>>>>> _______________________________________________<br>
>>>>>> <a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br>
>>>>>><br>
>>>>><br>
>>>>> _______________________________________________<br>
>>>>> <a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br>
>>>><br>
>>>><br>
>>>><br>
>>>><br>
>>>><br>
>>>> --<br>
>>>> View this message in context:<br>
>>>> <a href="http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17430.html" rel="noreferrer" target="_blank">http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17430.html</a><br>
>>>> Sent from the vtigercrm-developers mailing list archive at Nabble.com.<br>
>>>> _______________________________________________<br>
>>>> <a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br>
>>>><br>
>>><br>
>>> _______________________________________________<br>
>>> <a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br>
>><br>
>><br>
>><br>
>><br>
>><br>
>> --<br>
>> View this message in context:<br>
>> <a href="http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17432.html" rel="noreferrer" target="_blank">http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17432.html</a><br>
>> Sent from the vtigercrm-developers mailing list archive at Nabble.com.<br>
>> _______________________________________________<br>
>> <a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br>
>><br>
><br>
><br>
> --<br>
> Libertus Solutions<br>
> <a href="http://www.libertus.co.uk" rel="noreferrer" target="_blank">http://www.libertus.co.uk</a><br>
><br>
> _______________________________________________<br>
> <a href="http://www.vtiger.com/" rel="noreferrer" target="_blank">http://www.vtiger.com/</a><br>
<br>
<br>
<br>
<br>
<br>
--<br>
View this message in context: <a href="http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17434.html" rel="noreferrer" target="_blank">http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17434.html</a><br>
Sent from the vtigercrm-developers mailing list archive at Nabble.com.<br>
_______________________________________________<br>
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</blockquote></div>