<div dir="ltr">There is one bug that I am monitoring right now:<div><br></div><div>- call is registered completed but it is still updating End Time with every refresh of record</div><div><br></div><div>I am certain that this is causing some kind of problems because it is recording to database continuously and this cannot be good :(</div><div><br></div><div>Any clues?</div><div><br></div><div>regards, Vladimir</div><div> </div><div><br></div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div>Vladimir Karažija</div><div>Kosa crta d.o.o.</div><div>Jagnedje 1</div><div>10090 Zagreb</div><div>OIB: 57724075047</div><div><br></div><div>t. +385 1 777 33 85</div><div>m. +385 91 122 0511<br></div><div><a href="http://www.kosacrta.hr" target="_blank">www.kosacrta.hr</a></div></div></div></div></div></div>
<br><div class="gmail_quote">On Fri, Sep 25, 2015 at 1:38 PM, Vladimir Karažija <span dir="ltr"><<a href="mailto:vladimir@kosacrta.hr" target="_blank">vladimir@kosacrta.hr</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>All setup is with sevreal years of experience with vtiger (from 5.2 version) and succesfull vtiger - asterisk integration for version vtiger 5.4 version.</div><div><br></div><div>I have used several known resources:<br></div><div><br></div><div><b>Requirements:</b></div><div><br></div><div>JAVA - <a href="http://www.cyberciti.biz/faq/centos-linux-6-install-java-sdk/" target="_blank">http://www.cyberciti.biz/faq/centos-linux-6-install-java-sdk/</a></div><div><br></div><div><b>General info:</b></div><div><br><div><a href="https://wiki.vtiger.com/vtiger6/index.php/PBX_Manager" target="_blank">https://wiki.vtiger.com/vtiger6/index.php/PBX_Manager</a><br></div><div><a href="http://gaurang-microsofttechnology.blogspot.hr/2014/11/setting-up-vtiger-crm-pbx-manager-with.html" target="_blank">http://gaurang-microsofttechnology.blogspot.hr/2014/11/setting-up-vtiger-crm-pbx-manager-with.html</a><br></div><div><br></div></div><div><br></div><div><b>My JAVA version is: </b></div><div><br></div><div><div>java version "1.7.0_75"</div><div>Java(TM) SE Runtime Environment (build 1.7.0_75-b13)</div><div>Java HotSpot(TM) 64-Bit Server VM (build 24.75-b04, mixed mode)</div></div><div><br></div><div><br><b>Asterisk version:</b></div><div><br></div><div>Asterisk 11.17.1, DO NOT USE Asterisk 12 because it has problems with notifications in Web UI of vtiger (they keep poping out regardless you slose popup).</div><div><br></div><div><br></div><div>V.</div><div><br></div><div><br></div><div><br></div></div><div class="gmail_extra"><span class=""><br clear="all"><div><div><div dir="ltr"><div><div dir="ltr"><div>Vladimir Karažija</div><div>Kosa crta d.o.o.</div><div>Jagnedje 1</div><div>10090 Zagreb</div><div>OIB: 57724075047</div><div><br></div><div>t. <a href="tel:%2B385%201%20777%2033%2085" value="+38517773385" target="_blank">+385 1 777 33 85</a></div><div>m. <a href="tel:%2B385%2091%20122%200511" value="+385911220511" target="_blank">+385 91 122 0511</a><br></div><div><a href="http://www.kosacrta.hr" target="_blank">www.kosacrta.hr</a></div></div></div></div></div></div>
<br></span><div class="gmail_quote"><div><div class="h5">On Fri, Sep 25, 2015 at 1:17 PM, Ranieri <span dir="ltr"><<a href="mailto:rslemer@gmail.com" target="_blank">rslemer@gmail.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5"><div dir="ltr">Hi Vladimir, I am plan to start use that integration with my vtiger, but i have some difficulty about configuration.<div><br></div><div>You find any good tutorial or instructions for both configuration?</div><div><br></div><div>Thanks for your help.</div></div><div class="gmail_extra"><br><div class="gmail_quote"><div><div>2015-09-25 8:04 GMT-03:00 Vladimir Karažija <span dir="ltr"><<a href="mailto:vladimir@kosacrta.hr" target="_blank">vladimir@kosacrta.hr</a>></span>:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div><div dir="ltr">Hi,<div><br></div><div>I am interested to know are there known bugs with asterisk integration.</div><div><br></div><div>We have working system with vtiger 6.3 & asterisk 11 that has all functionalities working.</div><div><br></div><div>It is on virtualized environment XenServer 6.5, vtiger is on debian 7.8 & asterisk is on Cent OS 6.7</div><div>Systems are not overloaded and have enough RAM and are dedicated just for vtiger - asterisk integration.</div><div>There are 5 simultaneous call agents working.</div><div><br></div><div>At the moment we are working on improving stability. The problems we are facing are:</div><div><ul><li>calls are recorded (on asterisk) but links between call recording are not created in a way that<br></li><ul><li>call is registered in PBX Manager for called contact (Source UUID is created) but link to recording is missing</li><li>call is registered in PBX manager for called contact but Source UUID and recording is not created</li><li>call is not registered at all in PBX Manager for called contact but call is recorded on asterisk side (call recording is activated on asterisk side only with option in VtigerAsteriskConnector.properties)</li></ul><li>click to call unexpectedly stops working</li><ul><li>while investigating the problem, this is caused because - webapp.sh and java com.vtiger.apps.asterisk.webapp.helpers.ServerRunner stops</li><li>other two processes responsible for communication continue to work - agi.sh i vtiger.jar are running continuously</li><li>after restart of webapp.sh system starts working again, we have automated restart of scripts so downtime is minimized to 120-180 sec.</li></ul></ul><div>More or less this happens in 5-10 % of time but it is something that we would like to find cause.</div></div><div><br></div><div>I am not posting any logs here for start, but can provide if needed.</div><div><br></div><div>regards, V.</div><div><br></div><div><div><div><div dir="ltr"><div><div dir="ltr"><div>Vladimir Karažija</div><div>Kosa crta d.o.o.</div><div>Jagnedje 1</div><div>10090 Zagreb</div><div>OIB: 57724075047</div><div><br></div><div>t. <a href="tel:%2B385%201%20777%2033%2085" value="+38517773385" target="_blank">+385 1 777 33 85</a></div><div>m. <a href="tel:%2B385%2091%20122%200511" value="+385911220511" target="_blank">+385 91 122 0511</a><br></div><div><a href="http://www.kosacrta.hr" target="_blank">www.kosacrta.hr</a></div></div></div></div></div></div>
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