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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>When setting up a mailconverter I kept getting errors “could not connect. Special Characters not allowed”<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>It appears vtiger incorrectly rejects any username that is not pure alpha numeric.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The file " modules\Settings\MailConverter\models\Record.php"<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Has this bit of code @ line 210<o:p></o:p></p><p class=MsoNormal><span style='font-family:"Courier New"'> $userName = $this->get('username');<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Courier New"'> if($userName && !validateEmailId($userName) && !validateAlphanumericInput($userName)) {<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Courier New"'> return false;<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Courier New"'> }<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>This test fails if the username contains non numeric characters such as a full stop (which is a common format for user names e.g. “firstname.lastname”)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Oddly it doesn’t fail if the username is not supplied or equates to false.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Commenting out this code allows the mail box to be correctly configured.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Chris<o:p></o:p></p></div></body></html>