<div>yes,I do not face any issue as this.</div><div><br></div><div><div><br></div><div><br></div><div style="font-size: 12px;font-family: Arial Narrow;padding:2px 0 2px 0;">------------------ 原始邮件 ------------------</div><div style="font-size: 12px;background:#efefef;padding:8px;"><div><b>发件人:</b> "Uma S";<uma.s@vtiger.com>;</div><div><b>发送时间:</b> 2015年5月7日(星期四) 下午5:10</div><div><b>收件人:</b> "sunny"<1250572980@qq.com>; <wbr></div><div><b>抄送:</b> "vtigercrm-developers"<vtigercrm-developers@lists.vtigercrm.com>; <wbr></div><div><b>主题:</b> Re: [Vtigercrm-developers]回复： 回复： Outgoing mail server was not configured.</div></div><div><br></div><div dir="ltr">Hi,<div><br></div><div>Setting up outgoing server with credentials provided by you is leading to error as shown in attached screen-shot, Didn't you face any issue regarding this.</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, May 7, 2015 at 4:36 AM, sunny <span dir="ltr"><<a href="mailto:1250572980@qq.com" target="_blank">1250572980@qq.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Only at forget password<br><br><div style="font-size:12px;padding:2px 0">---原始邮件---</div><div style="font-size:12px;background:#f0f0f0;color:#212121;padding:8px!important;border-radius:4px;line-height:1.5"><div><b>发件人:</b> "Uma S"<<a href="mailto:uma.s@vtiger.com" target="_blank">uma.s@vtiger.com</a>></div><div><b>发送时间:</b> 2015年05月07日 01:31:53</div><div><b>收件人:</b> "vtigercrm-developers"<<a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">vtigercrm-developers@lists.vtigercrm.com</a>>;</div><div><b>主题:</b> Re: [Vtigercrm-developers]回复： 回复： Outgoing mail server was not configured.</div></div><div class="HOEnZb"><div class="h5"><br><div dir="ltr">Hi,<div><br></div><div>Sorry! for early response.</div><div><br></div><div>I tried with the above value's but I couldn't able to configure the Outgoing server itself.<br></div><div><div>We should now whether the outgoing server is working fine with "Work flow emails" in customer instance or does the user is facing the issue only with the forgot password. It help us to trac the issue.</div></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, May 6, 2015 at 2:09 PM, sunny <span dir="ltr"><<a href="mailto:1250572980@qq.com" target="_blank">1250572980@qq.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div>Ｉdont know how to set protocol ssl,I still not work.</div><div><img src="cid:FE0B9877@831AAF10.D02F4B55"></div><div>or </div><div><img src="cid:90078EB0@831AAF10.D02F4B55"></div><div>and system port I set to 465:</div><div><img src="cid:2833D21F@831AAF10.D02F4B55" style="width:638px;min-height:38px"></div><div><div>,</div><div><br></div><div style="font-size:12px;font-family:Arial Narrow;padding:2px 0 2px 0">------------------ 原始邮件 ------------------</div><div style="font-size:12px;background:#efefef;padding:8px"><div><b>发件人:</b> "Uma S";<<a href="mailto:uma.s@vtiger.com" target="_blank">uma.s@vtiger.com</a>>;</div><div><b>发送时间:</b> 2015年5月6日(星期三) 下午4:43</div><div><b>收件人:</b> "vtigercrm-developers"<<a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">vtigercrm-developers@lists.vtigercrm.com</a>>; </div><div></div><div><b>主题:</b> Re: [Vtigercrm-developers]回复： Outgoing mail server was not configured.</div></div><div><div><div><br></div><div dir="ltr">Hi,<div><br></div><div>From the given attachment we can find that you had made use of wrong server protocol, port and user_name. It should be as follows.</div><div><br></div><div><div>syntax : Protocol://SMTP server:port</div><div>Ex: ssl://<a href="http://smtp.gmail.com:465" target="_blank">smtp.gmail.com:465</a></div></div><div><br></div><div>server_username should be an email_id you had made use of integer, which is not supported.</div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, May 6, 2015 at 1:09 PM, sunny <span dir="ltr"><<a href="mailto:1250572980@qq.com" target="_blank">1250572980@qq.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><img src="cid:27065C7F@831AAF10.D02F4B55" style="width:638px;min-height:56px"></div><div>I have the same problem,this is system table.</div><div><div><br></div><div><br></div><div style="font-size:12px;font-family:Arial Narrow;padding:2px 0 2px 0">------------------ 原始邮件 ------------------</div><div style="font-size:12px;background:#efefef;padding:8px"><div><b>发件人:</b> "Uma S";<<a href="mailto:uma.s@vtiger.com" target="_blank">uma.s@vtiger.com</a>>;</div><div><b>发送时间:</b> 2015年5月6日(星期三) 下午3:32</div><div><b>收件人:</b> "vtigercrm-developers"<<a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">vtigercrm-developers@lists.vtigercrm.com</a>>; </div><div></div><div><b>主题:</b> Re: [Vtigercrm-developers] Outgoing mail server was not configured.</div></div><div><div><div><br></div><div dir="ltr">Hi,<div><br></div><div>We are not able to reproduce this issue in latest vtiger 6.2 instance, Can you please do a check against "vtiger_systems" table to make a check whether outgoing server details are saved here</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, May 6, 2015 at 8:41 AM, sunny <span dir="ltr"><<a href="mailto:1250572980@qq.com" target="_blank">1250572980@qq.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div>I have set the Outgoing mail server,send email is success,but in login "<a>Forgot Password ?", I get this error.</a></div><div><a><img src="cid:4EFC8CB7@831AAF10.D02F4B55"></a></div><br>_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br><br><div><br></div>-- <br><div><div dir="ltr">With<br>Best Regards<br>Uma.S<br><div>Vtiger Team</div></div></div>
</div></div></div></div><br>_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br><br><div><br></div>-- <br><div><div dir="ltr">With<br>Best Regards<br>Uma.S<br><div>Vtiger Team</div></div></div>
</div></div></div></div><br>_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br><br><div><br></div>-- <br><div><div dir="ltr">With<br>Best Regards<br>Uma.S<br><div>Vtiger Team</div></div></div>
</div>
</div></div></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature"><div dir="ltr">With<br>Best Regards<br>Uma.S<br><div>Vtiger Team</div></div></div>
</div></div>