<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Uma<br class=""><div apple-content-edited="true" class="">
<span class="Apple-style-span" style="orphans: 2; text-align: -webkit-auto; text-indent: 0px; widows: 2; border-collapse: separate; border-spacing: 0px;"><div style="margin: 0px;" class=""><font class="Apple-style-span" face="Helvetica" style="color: rgb(0, 0, 0); font-family: Tahoma; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><br class="Apple-interchange-newline">Checked again and i think problem is in file </font><span style="text-align: -webkit-auto;" class="">config.template.php</span></div><div style="margin: 0px;" class=""><span style="text-align: -webkit-auto;" class="">The Value UTC should pass the </span>variable selected at installation and not a fixed value</div><div style="margin: 0px;" class=""><br class=""></div><div style="margin: 0px;" class=""><div style="margin: 0px;" class="">// Set the default timezone as per your preference</div><div style="margin: 0px;" class="">$default_timezone = ‘UTC';</div></div><div style="margin: 0px;" class=""><br class=""></div><div style="margin: 0px;" class="">Tested and if i manually put <span style="text-align: -webkit-auto;" class="">my timezone instead UTC works for both situations: Creations from iphone app and emails time created from workflows</span></div><div style="margin: 0px;" class=""><span style="text-align: -webkit-auto;" class=""><br class=""></span></div><div style="margin: 0px;" class=""><font class="Apple-style-span" face="Helvetica"><div style="margin: 0px;" class="">Best Regards.</div><div style="margin: 0px;" class="">Manuel</div></font></div></span><span style="color: rgb(0, 0, 0); font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span style="color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span style="font-weight: normal; "><span><span style="font-family: Helvetica; font-style: normal; "><span><span><span>
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<br class=""><div><blockquote type="cite" class=""><div class="">No dia 23/04/2015, às 17:17, Uma S <<a href="mailto:uma.s@vtiger.com" class="">uma.s@vtiger.com</a>> escreveu:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class="">Hi,<div class=""><br class=""></div><div class="">Thanks! for the case scenario, will check with this case and get back soon.</div></div><div class="gmail_extra"><br class=""><div class="gmail_quote">On Thu, Apr 23, 2015 at 8:16 PM, Manuel Fernando <span dir="ltr" class=""><<a href="mailto:ptdesigner@gmail.com" target="_blank" class="">ptdesigner@gmail.com</a>></span> wrote:<br class=""><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word" class="">Maybe this can help.<div class=""><br class=""></div><div class="">Ticket created from iPhone app appears in crime one hour before it should be</div><div class=""><br class=""></div><div class="">Best Regards</div><div class=""><br class=""></div><div class="">Manuel</div><div class=""><br class=""></div><div class=""><br class=""><div class=""><blockquote type="cite" class=""><div class=""><div class="h5"><div class="">No dia 23/04/2015, às 10:26, Uma S <<a href="mailto:uma.s@vtiger.com" target="_blank" class="">uma.s@vtiger.com</a>> escreveu:</div><br class=""></div></div><div class=""><div class=""><div class="h5"><div dir="ltr" class="">Hi,<div class=""><br class=""></div><div class="">We are not able to reproduce this issue, In history widget it's displaying the proper mail sent time. If the time value is in decimals then Math.floor() value is considered instead of decimals Might this is reflecting in your case?</div></div><div class="gmail_extra"><br class=""><div class="gmail_quote">On Wed, Apr 22, 2015 at 9:40 PM, Manuel Fernando <span dir="ltr" class=""><<a href="mailto:ptdesigner@gmail.com" target="_blank" class="">ptdesigner@gmail.com</a>></span> wrote:<br class=""><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word" class=""><p class="">Reported now in track</p><div class=""><br class=""></div><div class=""><a href="http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8543" target="_blank" class="">http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8543</a></div><p class="">In dashboard Widget History records related to emails sent to customers
or administrators are with One hour ahead of other records.<br class="">
</p><p class="">
Not possible to show in <a href="http://demo.vtiger.com/" target="_blank" class="">demo.vtiger.com</a> because email send is not allowed in demo.</p><div class="">
<span style="border-collapse:separate;border-spacing:0px" class=""><br class=""></span><span style="font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px" class="">Best Regards.
</span></div><span class=""><font color="#888888" class=""><div class="">Manuel</div>
<br class=""></font></span></div><br class="">_______________________________________________<br class="">
<a href="http://www.vtiger.com/" target="_blank" class="">http://www.vtiger.com/</a><br class=""></blockquote></div><br class=""><br clear="all" class=""><div class=""><br class=""></div>-- <br class=""><div class=""><div dir="ltr" class="">With<br class="">Best Regards<br class="">Uma.S<br class=""><div class="">Vtiger Team</div></div></div>
</div></div></div>
_______________________________________________<br class=""><a href="http://www.vtiger.com/" target="_blank" class="">http://www.vtiger.com/</a></div></blockquote></div><br class=""></div></div><br class="">_______________________________________________<br class="">
<a href="http://www.vtiger.com/" target="_blank" class="">http://www.vtiger.com/</a><br class=""></blockquote></div><br class=""><br clear="all" class=""><div class=""><br class=""></div>-- <br class=""><div class="gmail_signature"><div dir="ltr" class="">With<br class="">Best Regards<br class="">Uma.S<br class=""><div class="">Vtiger Team</div></div></div>
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_______________________________________________<br class=""><a href="http://www.vtiger.com/" class="">http://www.vtiger.com/</a></div></blockquote></div><br class=""></body></html>