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there is vicidial integration for vtiger 5.1 and patches for 5.4 but
I don't think there is integration for vtiger 6 as yet. I am not
quite sure what the overlap between vicidial and vtiger is, clearly
vicidial does closer integration with the PBX and has call centre
operation features like a call hopper and predictive dialling, but
maybe some of the features would be good to implement in vtiger. I
would be interested in what you decide, particularly if you are
looking to fix the vtiger 6/vicidial integration.<br>
<br>
Alan.<br>
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<div class="moz-cite-prefix">On 07/01/15 15:04, Simone Travaglini
wrote:<br>
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<div>Hello,<br>
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I need to develop a solution for a customers. Someone
had experience in that?<br>
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What do you think, is it better:<br>
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1 - develop a vtiger code to manage it<br>
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2 - integrate with something like vicidial<br>
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Thank you for share your idea or experience related to this
issue!<br>
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-- <br>
<div class="gmail_signature">Simone Travaglini<br>
328 5499846<br>
Linkedin: Simone Travaglini <br>
<br>
<br>
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veramente necessario!</span><br>
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