<html><head><meta http-equiv="Content-Type" content="text/html charset=iso-8859-1"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;">E found that the widgets click in tickets works ok in some modules but not in tickets.<div><br></div><div>If you click in widget tickets by status and you are in default language, will generate the correct link /*index.php?module=HelpDesk&view=List&search_params=[[["<b>ticketstatus","e","Open</b>"]]]*/</div><div>But if you change language to PT brazil for example, the link itīs incorrect /*index.php?module=HelpDesk&view=List&search_params=[[["<b>ticketstatus","e","Aberto</b>"]]]*/</div><div>Instead Open, gives you the link Aberto resulting in missing results.</div><div><br></div><div>Can you please confirm this and open ticket in track?<br><div apple-content-edited="true">
<span class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px;"><div style="font-family: Tahoma; margin: 0px; font-size: 12px;"><font class="Apple-style-span" face="Helvetica"><span class="Apple-style-span" style="font-family: Helvetica; "><span class="Apple-style-span" style="font-family: Helvetica; "><span class="Apple-style-span" style="font-family: Helvetica; "><br class="Apple-interchange-newline"><br></span></span></span></font></div><div style="margin: 0px; font-size: 12px;">Best Regards.</div><div style="margin: 0px; font-size: 12px;"><br></div><div style="margin: 0px; font-size: 12px;">Manuel</div></span></div></div></body></html>