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<div class="moz-cite-prefix">yes, I completely understand that, I am
just aiming for a bit more instant gratification on installing the
module, I want it to be a case of installing the module, tell the
module where your upstream PBX is and where your sip proxy is, and
tell your handsets to use the proxy and it all starts working. The
opensips dependency is a bit annoying really, if I could find a
nice PHP SIP server library I would much rather have a
self-contained system where the vtiger server itself acts as the
SIP proxy.<br>
<br>
<br>
On 27/08/14 17:36, <a class="moz-txt-link-abbreviated" href="mailto:vtiger@camden.net">vtiger@camden.net</a> wrote:<br>
</div>
<blockquote cite="mid:81e71dc7977242ea987c94bd3852a30a@camden.net"
type="cite"><span style="font-family: Arial, Helvetica,
sans-serif; font-size: 10pt">
<div>self hosted opensips would be our preference and here is
why</div>
<div> </div>
<div>currently we have 2 internet connections to deal with, our
connection to the ILECS that we pay top dollar for the QoS and
SLA on SIP/PSTN traffic, then the internet connection to our
EU, that EU connection is 99% of our support issues, though we
have ways of dealing with that to some extent in EU;s QoS with
use of ingress and egress QoS capable routers</div>
<div> </div>
<div>a cloud based sip proxy would add a 3rd connection that we
have no SLA and no real way of controlling QoS, no matter what
it would add latency and jitter </div>
<div> </div>
<div>so for us its pretty important to keep our switches, PBXs
and any proxy's all in the same network we control, this is a
quality issue more than a privacy issue, though privacy is a
legitimate concern</div>
<div> </div>
<div> </div>
<div> </div>
<div> </div>
<div> </div>
<hr size="2" width="100%" align="center">
<div><span style="font-family: tahoma,arial,sans-serif;
font-size: 10pt;"><b>From</b>: "Alan Bell"
<a class="moz-txt-link-rfc2396E" href="mailto:alan.bell@libertus.co.uk"><alan.bell@libertus.co.uk></a><br>
<b>Sent</b>: Wednesday, August 27, 2014 12:02 PM<br>
<b>To</b>: <a class="moz-txt-link-abbreviated" href="mailto:vtigercrm-developers@lists.vtigercrm.com">vtigercrm-developers@lists.vtigercrm.com</a><br>
<b>Subject</b>: Re: [Vtigercrm-developers] Asterisk Good
News</span>
<div> </div>
<div class="moz-cite-prefix">On 27/08/14 15:43, <a
moz-do-not-send="true" class="moz-txt-link-abbreviated"
href="mailto:vtiger@camden.net">vtiger@camden.net</a>
wrote:</div>
<blockquote
cite="mid:4e892f80717344058be850c7e7bb8019@camden.net"
type="cite">
<div><span style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt">very interesting using a SIP proxy ;-),
would love to check it out when you get it finished</span></div>
<div><span style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt"> </span></div>
<div><span style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt">how will it handle inbound
notification? a in browser pop like vtiger does now? </span></div>
</blockquote>
yeah, but probably based on web sockets rather than polling,
if I can do that cleanly in a module without ridiculous
dependencies.
<blockquote
cite="mid:4e892f80717344058be850c7e7bb8019@camden.net"
type="cite">
<div><span style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt"> </span></div>
<div><span style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt">when you say marketplace I assume
extension store? </span></div>
</blockquote>
yup, it would be an open source solution, but packed up in the
extension store for easy installation, possibly with a price
tag on it a bit like the geotools module.
<blockquote
cite="mid:4e892f80717344058be850c7e7bb8019@camden.net"
type="cite">
<div><span style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt">will this support complete 3rd party
apps like the sip proxy server your building, from
everything I read it seemed more geared to modules that
install directly into vtiger</span></div>
</blockquote>
well, yeah, that is an interesting question, and one reason
why I parked the project for a bit. It might be that I run an
opensips server as a service in the cloud for users of the
module, and give instructions on how to run your own opensips
proxy for people who don't want to have their telephone
metadata going outside the organisation (other than to the NSA
of course). One of the things I would have to figure out for a
cloud based sip proxy is getting it to work and be
maintainable, but store no logs, I don't want that data!<br>
<blockquote
cite="mid:4e892f80717344058be850c7e7bb8019@camden.net"
type="cite">
<div><span style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt"> </span></div>
<div><span style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt">if its going to support 3rd party
applications we are working on a windows system trey
call pop for vtiger so your browser can be minimized and
you are still altered to the call with links to relevant
records, in alpha testing now but we would be
interested in this extension store </span></div>
</blockquote>
<blockquote
cite="mid:4e892f80717344058be850c7e7bb8019@camden.net"
type="cite">
<div><span style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt"> </span></div>
<div><span style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt"> </span></div>
<div><span style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt"> </span></div>
<hr size="2" width="100%" align="center">
<div><span style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt"><span style="font-family:
tahoma,arial,sans-serif; font-size: 10pt;"><b>From</b>:
"Alan Bell" <a moz-do-not-send="true"
class="moz-txt-link-rfc2396E"
href="mailto:alan.bell@libertus.co.uk"><alan.bell@libertus.co.uk></a><br>
<b>Sent</b>: Wednesday, August 27, 2014 10:25 AM<br>
<b>To</b>: <a moz-do-not-send="true"
class="moz-txt-link-abbreviated"
href="mailto:vtigercrm-developers@lists.vtigercrm.com">vtigercrm-developers@lists.vtigercrm.com</a><br>
<b>Subject</b>: Re: [Vtigercrm-developers] Asterisk
Good News</span> </span>
<div><span style="font-family: Arial, Helvetica,
sans-serif; font-size: 10pt"> </span></div>
<span style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt"> </span>
<div class="moz-cite-prefix"><span style="font-family:
Arial, Helvetica, sans-serif; font-size: 10pt">I did
write most of a SIP module, I am planning to finish it
off and perhaps put it in the marketplace once that is
all up and running, it certainly doesn't require
multiple extensions to do click to call and inbound,
it uses a SIP proxy, basically a benevolent man in the
middle attack on the sip signalling :) this proxy can
see the calls in both directions being set up, the
handsets think that the proxy is the PBX, the PBX
thinks the proxy is the handsets. The proxy could be
running on the same machine as the PBX, or the same
machine as vtiger, or somewhere else altogether.<br>
<br>
Alan.<br>
<br>
On 27/08/14 15:16, <a
class="moz-txt-link-abbreviated"
href="mailto:vtiger@camden.net"
moz-do-not-send="true">vtiger@camden.net</a> wrote:</span></div>
<span style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt"> </span>
<blockquote
cite="mid:9b2389b819a7439089bb32fcbb6d1684@camden.net"
type="cite">
<div><span style="font-family: Arial, Helvetica,
sans-serif; font-size: 10pt"><span
style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt">SIP would not be the best idea,
yes its even easier to deal with than AMI but
asterisk can only handle 1 sip registration per
extension so this will lead to the need to have 2
extensions, one for your phone and one for vtiger
you would then need to daisy chain them in follow
me</span></span></div>
<div><span style="font-family: Arial, Helvetica,
sans-serif; font-size: 10pt"><span
style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt"> </span></span></div>
<div><span style="font-family: Arial, Helvetica,
sans-serif; font-size: 10pt"><span
style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt">same reason SIPTapi from IPcom
never took off, yes you can get the free version
and click to call outbound works with only one
extension but if you want inbound you have to pay
and will find out after you need 2 extensions </span></span></div>
<div><span style="font-family: Arial, Helvetica,
sans-serif; font-size: 10pt"><span
style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt"> </span></span></div>
<div><span style="font-family: Arial, Helvetica,
sans-serif; font-size: 10pt"><span
style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt"> </span></span></div>
<div><span style="font-family: Arial, Helvetica,
sans-serif; font-size: 10pt"><span
style="font-family: Arial, Helvetica, sans-serif;
font-size: 10pt"> </span></span></div>
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<pre class="moz-signature" cols="72"><span style="font-family: Arial, Helvetica,
sans-serif; font-size: 10pt">--
Libertus Solutions
<a class="moz-txt-link-freetext" href="http://libertus.co.uk" moz-do-not-send="true">http://libertus.co.uk</a></span></pre>
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<pre class="moz-signature" cols="72">--
Libertus Solutions
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://libertus.co.uk">http://libertus.co.uk</a></pre>
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