<div dir="ltr"><div><div><div><div>Hi Sparker,<br><br></div>Sorry i have given you file from vtiger 6.1 trac<br><br></div>Please try with this file <a href="http://trac.vtiger.com/svn/vtiger/vtigercrm/branches/6.0.0/modules/Settings/MailConverter/handlers/MailScannerAction.php">http://trac.vtiger.com/svn/vtiger/vtigercrm/branches/6.0.0/modules/Settings/MailConverter/handlers/MailScannerAction.php</a><br>
<br><br></div>And the issue is with function __CreateTicket()<br><br></div>these two lines , I think<br><br><pre>$linktoid = $mailscanner->LookupContact($fromemail);
if(!$linktoid) $linktoid = $mailscanner->LookupAccount($fromemail);<br><br><br></pre><pre>Regards,<br></pre><pre>Lajeesh <br></pre><br></div>