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</o:shapelayout></xml><![endif]--></head><body lang=NL link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'>Yes, right now I got a clean vtiger 6 install with no data.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'>I restored my old database, but that didn’t work.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'>I wonder what the best practice for server migration is?<o:p></o:p></span></p><p class=MsoNormal><a name="_MailEndCompose"><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></a></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Van:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> vtigercrm-developers-bounces@lists.vtigercrm.com [mailto:vtigercrm-developers-bounces@lists.vtigercrm.com] <b>Namens </b>Pabiszczak, Blazej<br><b>Verzonden:</b> vrijdag 9 mei 2014 16:52<br><b>Aan:</b> vtigercrm-developers@lists.vtigercrm.com<br><b>Onderwerp:</b> Re: [Vtigercrm-developers] VTiger 6 migrate hosting<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>?? You install clear version or what you do? <o:p></o:p></p></div><div><p class=MsoNormal><br clear=all><o:p></o:p></p><div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><p class=MsoNormal>Z poważaniem / Regards<o:p></o:p></p></div><div><p class=MsoNormal>Błażej Pabiszczak<o:p></o:p></p></div><div><p class=MsoNormal>M: +48.884999123<br>E: <a href="mailto:b.pabiszczak@opensaas.pl" target="_blank">b.pabiszczak@opensaas.pl</a><o:p></o:p></p></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>2014-05-09 12:23 GMT+02:00 Arnold den Boer <<a href="mailto:arnold@ardebo.nl" target="_blank">arnold@ardebo.nl</a>>:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><p class=MsoNormal>The blank screen doesn't show up anymore, instead now it shows:<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><b><span style='font-size:13.5pt;color:black'>Warning</span></b><span style='font-size:13.5pt;color:black'>: chmod() [</span><a href="http://sales.ardebo.nl/function.chmod" target="_blank"><span style='font-size:13.5pt'>function.chmod</span></a><span style='font-size:13.5pt;color:black'>]: Operation not permitted in <b>/home/</b>servername<b>/domains/<a href="http://ardebo.nl/public_html/sales/libraries/log4php.debug/appenders/LoggerAppenderFile.php" target="_blank">ardebo.nl/public_html/sales/libraries/log4php.debug/appenders/LoggerAppenderFile.php</a></b> on line <b>80</b><br><br><b>Warning</b>: session_start() [</span><a href="http://sales.ardebo.nl/function.session-start" target="_blank"><span style='font-size:13.5pt'>function.session-start</span></a><span style='font-size:13.5pt;color:black'>]: Cannot send session cookie - headers already sent by (output started at /home/ardebqx39/domains/<a href="http://ardebo.nl/public_html/sales/libraries/log4php.debug/appenders/LoggerAppenderFile.php:80" target="_blank">ardebo.nl/public_html/sales/libraries/log4php.debug/appenders/LoggerAppenderFile.php:80</a>) in <b>/home/</b>servername<b>/domains/<a href="http://ardebo.nl/public_html/sales/libraries/HTTP_Session/Session.php" target="_blank">ardebo.nl/public_html/sales/libraries/HTTP_Session/Session.php</a></b>on line <b>161</b><br><br><b>Warning</b>: session_start() [</span><a href="http://sales.ardebo.nl/function.session-start" target="_blank"><span style='font-size:13.5pt'>function.session-start</span></a><span style='font-size:13.5pt;color:black'>]: Cannot send session cache limiter - headers already sent (output started at /home/ardebqx39/domains/<a href="http://ardebo.nl/public_html/sales/libraries/log4php.debug/appenders/LoggerAppenderFile.php:80" target="_blank">ardebo.nl/public_html/sales/libraries/log4php.debug/appenders/LoggerAppenderFile.php:80</a>) in <b>/home/</b>servername<b>/domains/<a href="http://ardebo.nl/public_html/sales/libraries/HTTP_Session/Session.php" target="_blank">ardebo.nl/public_html/sales/libraries/HTTP_Session/Session.php</a></b>on line <b>161</b></span><o:p></o:p></p></div></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>2014-05-09 10:32 GMT+02:00 Pabiszczak, Błażej <<a href="mailto:b.pabiszczak@opensaas.pl" target="_blank">b.pabiszczak@opensaas.pl</a>>:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><p class=MsoNormal>If you have only this in log file, this mean, you have wrong data to database (vtiger dont connect with database) if he connect correct, then you see query to user table.<o:p></o:p></p></div><div><p class=MsoNormal><br clear=all><o:p></o:p></p><div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><p class=MsoNormal>Z poważaniem / Regards<o:p></o:p></p></div><div><p class=MsoNormal>Błażej Pabiszczak<o:p></o:p></p></div><div><p class=MsoNormal>M: <a href="tel:%2B48.884999123" target="_blank">+48.884999123</a><br>E: <a href="mailto:b.pabiszczak@opensaas.pl" target="_blank">b.pabiszczak@opensaas.pl</a><o:p></o:p></p></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>2014-05-09 9:49 GMT+02:00 Arnold den Boer <<a href="mailto:arnold@ardebo.nl" target="_blank">arnold@ardebo.nl</a>>:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><p class=MsoNormal>got it.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>this is the content.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>----<o:p></o:p></p></div><div><div><p class=MsoNormal>Fri May 9 07:29:47 2014,022 [20528] INFO VT - PearDatabase ->ADODB disconnect<o:p></o:p></p></div><div><p class=MsoNormal>Fri May 9 07:29:47 2014,532 [20549] INFO VT - PearDatabase ->ADODB disconnect<o:p></o:p></p></div><div><p class=MsoNormal>Fri May 9 07:29:50 2014,811 [13114] INFO VT - PearDatabase ->ADODB disconnect<o:p></o:p></p></div><div><p class=MsoNormal>Fri May 9 07:29:52 2014,540 [19347] INFO VT - PearDatabase ->ADODB disconnect<o:p></o:p></p></div><div><p class=MsoNormal>Fri May 9 07:31:37 2014,923 [27462] INFO VT - PearDatabase ->ADODB disconnect<o:p></o:p></p></div><div><p class=MsoNormal>Fri May 9 07:32:01 2014,448 [24873] INFO VT - PearDatabase ->ADODB disconnect<o:p></o:p></p></div><div><p class=MsoNormal>Fri May 9 07:32:01 2014,722 [28734] INFO VT - PearDatabase ->ADODB disconnect<o:p></o:p></p></div><div><p class=MsoNormal>Fri May 9 07:38:25 2014,522 [20547] INFO VT - PearDatabase ->ADODB disconnect<o:p></o:p></p></div></div></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>2014-05-09 9:40 GMT+02:00 Pabiszczak, Błażej <<a href="mailto:b.pabiszczak@opensaas.pl" target="_blank">b.pabiszczak@opensaas.pl</a>>:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><p class=MsoNormal>Change permission on file (set read), vtiger default set 222 (only save). But you must be fast :P if someone refresh vtiger then vtiger set again 222 and you dont download file.<o:p></o:p></p></div><div><p class=MsoNormal><br clear=all><o:p></o:p></p><div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><p class=MsoNormal>Z poważaniem / Regards<o:p></o:p></p></div><div><p class=MsoNormal>Błażej Pabiszczak<o:p></o:p></p></div><div><p class=MsoNormal>M: <a href="tel:%2B48.884999123" target="_blank">+48.884999123</a><br>E: <a href="mailto:b.pabiszczak@opensaas.pl" target="_blank">b.pabiszczak@opensaas.pl</a><o:p></o:p></p></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>2014-05-09 9:35 GMT+02:00 Arnold den Boer <<a href="mailto:arnold@ardebo.nl" target="_blank">arnold@ardebo.nl</a>>:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><p class=MsoNormal>thanks again, <o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I got a file vtigercrm.log<o:p></o:p></p></div><div><p class=MsoNormal>But I am unable to open it.<o:p></o:p></p></div><div><p class=MsoNormal>FTP client doenst allow me to download<o:p></o:p></p></div><div><p class=MsoNormal>any tricks?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>2014-05-09 9:14 GMT+02:00 Pabiszczak, Błażej <<a href="mailto:b.pabiszczak@opensaas.pl" target="_blank">b.pabiszczak@opensaas.pl</a>>:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><p class=MsoNormal>You must set:<o:p></o:p></p><div><p class=MsoNormal>log4php.rootLogger=<b><i><u>DEBUG</u></i></b>,A1<o:p></o:p></p></div><div><p class=MsoNormal>in file: log4php.properties<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><br clear=all><o:p></o:p></p><div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><p class=MsoNormal>Z poważaniem / Regards<o:p></o:p></p></div><div><p class=MsoNormal>Błażej Pabiszczak<o:p></o:p></p></div><div><p class=MsoNormal>M: <a href="tel:%2B48.884999123" target="_blank">+48.884999123</a><br>E: <a href="mailto:b.pabiszczak@opensaas.pl" target="_blank">b.pabiszczak@opensaas.pl</a><o:p></o:p></p></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>2014-05-09 9:07 GMT+02:00 Arnold den Boer <<a href="mailto:arnold@ardebo.nl" target="_blank">arnold@ardebo.nl</a>>:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks for your fast response.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The $site_URL is set correct and so is the $root_directory.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>If I am correct I have to enable logging in the config.performance.php file?</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>// Enable log4php debugging only if requried </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> 'LOG4PHP_DEBUG' => true,</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a name="145e084162b775a2_145e01e8426dd18f_145dff"><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span></a><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>When I open the login page (which gives me a blank page), nothing is written in the logfiles.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=401 height=181 id="_x0000_i1025" src="cid:image001.jpg@01CF6BA8.1021C4C0"><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Van:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <a href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com" target="_blank">vtigercrm-developers-bounces@lists.vtigercrm.com</a> [mailto:<a href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com" target="_blank">vtigercrm-developers-bounces@lists.vtigercrm.com</a>] <b>Namens </b>Pabiszczak, Blazej<br><b>Verzonden:</b> vrijdag 9 mei 2014 08:47<br><b>Aan:</b> <a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">vtigercrm-developers@lists.vtigercrm.com</a><br><b>Onderwerp:</b> Re: [Vtigercrm-developers] VTiger 6 migrate hosting</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>You set wrong $site_URL or<b><i> $root_directory </i></b>and please enable vtiger logs (send on vtiger list but before send please delete all private data from log)..<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br clear=all><o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Z poważaniem / Regards<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Błażej Pabiszczak<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>M: <a href="tel:%2B48.884999123" target="_blank">+48.884999123</a><br>E: <a href="mailto:b.pabiszczak@opensaas.pl" target="_blank">b.pabiszczak@opensaas.pl</a><o:p></o:p></p></div></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>2014-05-09 8:40 GMT+02:00 Arnold den Boer <<a href="mailto:arnold@ardebo.nl" target="_blank">arnold@ardebo.nl</a>>:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi,<br><br>I have recently moved my Vtiger 6 install from hosting x to hosting y.<br>Copied all vtiger files to the hosting y.<br>Backup up and restored the database on hosting y.<br><br>Changed the config.inc.php and set the correct database connection.<br>Changed the root directory path to the new one.<br><br>When I access the vtiger install I get a blank page instead of the login<br>screen.<br>What am I missing?<br><br>Thanks in advance for your help<br><br><br><br>_______________________________________________<br><a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><o:p></o:p></p></blockquote></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div><p class=MsoNormal><br>_______________________________________________<br><a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div><p class=MsoNormal><br>_______________________________________________<br><a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><br>_______________________________________________<br><a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><br>_______________________________________________<br><a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><br>_______________________________________________<br><a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><br>_______________________________________________<br><a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><br>_______________________________________________<br><a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>