<div dir="ltr">You're welcome.Do create a trac ticket if you come across any issues.<div><br></div><div>Regards,</div><div><br></div><div>Rishab </div><div>Vtiger Team</div><div class="gmail_extra"><br><br><div class="gmail_quote">
On Tue, Apr 22, 2014 at 4:09 PM, anup <span dir="ltr"><<a href="mailto:anup.my001@gmail.com" target="_blank">anup.my001@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Thanks<br></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Apr 22, 2014 at 3:40 PM, Rishab K <span dir="ltr"><<a href="mailto:rishab.k@vtiger.com" target="_blank">rishab.k@vtiger.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="color:#777;font-size:12px;font-family:'Lucida Grande',Helvetica,Arial,sans-serif;padding:4px">
<a href="https://www.boxbe.com/overview" style="text-decoration:none;color:#5e96ea" target="_blank"><img alt="Boxbe" src="http://www.boxbe.com/images/logo_dark_small.png" style="margin-left:0px;border:none" width="64px"></a>
<img src="http://www.boxbe.com/stfopen?tc_serial=17004013276&tc_rand=1190826703&utm_source=stf&utm_medium=email&utm_campaign=ANNO_CLEANUP_ADD&utm_content=001">
This message is eligible for Automatic Cleanup! (<a href="mailto:rishab.k@vtiger.com" target="_blank">rishab.k@vtiger.com</a>)
<a style="text-decoration:none;color:#5e96ea" href="https://www.boxbe.com/popup?url=https%3A%2F%2Fwww.boxbe.com%2Fcleanup%3Ftoken%3DQ8J8marb%252F75%252B4Qax2P4aufgIBt31qoL8HTUHL2bdVC%252BHmo2SQdfZO1vsvdl1elX1qby4pK6akCEigR8Lm8b6XgAjf8xBB32cvkztbXkGi%252BpbYFzvf0odFTqVweN1lwY5HOEMTlZxkOI%253D%26key%3DDMXveWzqMMT4G2gBciMeNapkcKYPn0Zh%252FdrO2uX%252F5u8%253D&tc_serial=17004013276&tc_rand=1190826703&utm_source=stf&utm_medium=email&utm_campaign=ANNO_CLEANUP_ADD&utm_content=001" title="Add a new automatic cleanup rule" target="_blank">Add cleanup rule</a>
| <a style="text-decoration:none;color:#5e96ea" href="http://blog.boxbe.com/general/boxbe-automatic-cleanup?tc_serial=17004013276&tc_rand=1190826703&utm_source=stf&utm_medium=email&utm_campaign=ANNO_CLEANUP_ADD&utm_content=001" title="Get info on automatic cleanup" target="_blank">More info</a>
<br>
</div><div class="">
<br><div dir="ltr">Hi Anup,<div><br></div><div>You can refer the <a href="http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8000" target="_blank">trac</a> for immediate fix.</div><div><br></div><div>Regards,</div><div>Rishab </div>
<div>Vtiger team</div>
<div><br></div><div><br></div></div></div><div class="gmail_extra"><br><br><div class="gmail_quote"><div class="">On Fri, Apr 11, 2014 at 3:34 PM, Uma S <span dir="ltr"><<a href="mailto:uma.s@vtiger.com" target="_blank">uma.s@vtiger.com</a>></span> wrote:<br>
</div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5"><div dir="ltr">Hi Anup,<div><br></div><div>I have raised a ticket for above issue <a href="http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8000" target="_blank">here</a> in trac. we will look into this soon.</div>
</div><div class="gmail_extra">
<br><br><div class="gmail_quote"><div><div>On Thu, Apr 10, 2014 at 2:00 PM, anup <span dir="ltr"><<a href="mailto:anup.my001@gmail.com" target="_blank">anup.my001@gmail.com</a>></span> wrote:<br></div></div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div>
<div dir="ltr"><div><div>Hello Team,<br><br></div>In workflow email tasks if we enter the email address into from email field the tasks are not getting queued <br>but if you select it from the picklist on right hand side the mails are getting in queue in com_vtiger_workflowtask_queue and mails are being sent.<br>
<br></div><div>Reason :<br><br></div><div>The event handler after save check for workflow event handler and in file modules/com_vtiger_workflow/VTWorkflowManager.inc <br><br></div><div>performTasks() function executes and in line 324 $hasContents = $task->hasContents($entityData); check for contents <br>
</div><div><br></div><div>Next in File - modules/com_vtiger_workflow/tasks/VTEmailTask.inc, Line no 119<br><br></div><div>Actuall code<br><br>$fromEmailDetails = $et->render($entityCache, $entityId);<br>list($fromName, $fromEmail) = explode('<', $fromEmailDetails);<br>
list($fromEmail, $rest) = explode('>', $fromEmail);<br><br></div><div>But if we enter manually email address<br><br></div><div>in $fromEmailDetails there will be only email id, there wont be $fromName , < and >.<br>
<br></div><div>in the next line when you explode the email id moves to $fromName and $fromEmail will be null.<br><br></div><div>Finally in line 136 there is a condition to check $fromEmail is empty and this returns false and the queuing does not occur.<br>
<br></div><div>I have applied a small fix for temporary, Hope you will check and apply the right fix.<br></div><div><br></div><br clear="all"><div><div><div>Thanks<br>Anup.M.Y<br>
</div></div></div></div>
<br></div></div>_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><span><font color="#888888"><br></font></span></blockquote></div><span><font color="#888888"><br><br clear="all"><div>
<br></div>-- <br><div dir="ltr">With<br>Best Regards<br>Uma.S<br><div>Vtiger Team</div></div>
</font></span></div>
<br></div></div>_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br></div>
<br>_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br>
<br></blockquote></div><span class="HOEnZb"><font color="#888888"><br><br clear="all"><br>-- <br><div dir="ltr"><p style="font-family:Helvetica,Arial,sans-serif;font-size:12px;line-height:14px;color:rgb(153,153,153)"><span style="font-weight:bold">Anup.M.Y</span>
<span>/</span> <span style="color:#999">PHP Web Developer</span><br>
<span style="color:#999">9964281402</span><span>/</span> <a href="mailto:anup.my001@gmail.com" style="color:#74716a" target="_blank">anup.my001@gmail.com</a></p></div>
</font></span></div>
<br>_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br></div></div>