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</o:shapelayout></xml><![endif]--></head><body lang=NL link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'>In demo I receive his when trying to save a new ticket.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'>array (<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 0 => <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> array (<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'file' => '/home/web/demo.vtiger.com/include/database/PearDatabase.php',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'line' => 365,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'function' => 'checkError',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> ),<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 1 => <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> array (<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'file' => '/home/web/demo.vtiger.com/modules/HelpDesk/HelpDeskHandler.php',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'line' => 22,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'function' => 'pquery',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> ),<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 2 => <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> array (<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'file' => '/home/web/demo.vtiger.com/include/events/VTEventTrigger.inc',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> </span><span style='font-size:10.0pt;font-family:"Courier New"'>'line' => 143,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'> 'function' => 'handleEvent',<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'> ),<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 3 => <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> array (<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'file' => '/home/web/demo.vtiger.com/include/events/VTEventsManager.inc',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'line' => 118,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'function' => 'trigger',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> ),<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 4 => <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> array (<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'file' => '/home/web/demo.vtiger.com/data/CRMEntity.php',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'line' => 792,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'function' => 'triggerEvent',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> ),<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 5 => <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> array (<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'file' => '/home/web/demo.vtiger.com/modules/Vtiger/models/Module.php',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'line' => 156,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'function' => 'save',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> ),<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 6 => <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> array (<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'file' => '/home/web/demo.vtiger.com/modules/Vtiger/models/Record.php',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'line' => 214,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'function' => 'saveRecord',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> ),<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 7 => <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> array (<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'file' => '/home/web/demo.vtiger.com/modules/Vtiger/actions/Save.php',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'line' => 45,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'function' => 'save',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> ),<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 8 => <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> array (<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'file' => '/home/web/demo.vtiger.com/modules/Vtiger/actions/Save.php',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> </span><span style='font-size:10.0pt;font-family:"Courier New"'>'line' => 23,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'> 'function' => 'saveRecord',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> ),<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 9 => <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> array (<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'file' => '/home/web/demo.vtiger.com/includes/main/WebUI.php',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'line' => 181,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'function' => 'process',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> ),<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 10 => <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> array (<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> 'file' => '/home/web/demo.vtiger.com/index.php',<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'> </span><span style='font-size:10.0pt;font-family:"Courier New"'>'line' => 20,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'> 'function' => 'process',<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'> ),<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB>Query Failed:UPDATE vtiger_ticketcf SET from_portal=0 WHERE ticketid=?::ADODB error Query Failed:UPDATE vtiger_ticketcf SET from_portal=0 WHERE ticketid=?::->Unknown column 'from_portal' in 'field list'</span><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'><o:p></o:p></span></p><p class=MsoNormal><a name="_MailEndCompose"><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></a></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Van:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> vtigercrm-developers-bounces@lists.vtigercrm.com [mailto:vtigercrm-developers-bounces@lists.vtigercrm.com] <b>Namens </b>Uma S<br><b>Verzonden:</b> donderdag 13 februari 2014 06:26<br><b>Aan:</b> vtigercrm-developers@lists.vtigercrm.com; vtigercrm-developers@lists.vtigercrm.com<br><b>Onderwerp:</b> Re: [Vtigercrm-developers] Ticket count<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Hi Arnold,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Dashboard will show a graph of non-deleted records only, according to number of records in that particular status graph is plotted. Can u please check whether this is reproducible in <a href="http://demo.vtiger.com">Demo</a>.<o:p></o:p></p></div></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>On Thu, Feb 13, 2014 at 9:45 AM, Siam Translations LLP <<a href="mailto:info@siam-translations.com" target="_blank">info@siam-translations.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><div><p class=MsoNormal>Whatever it is looks cool!<o:p></o:p></p></div><p class=MsoNormal>:o)<o:p></o:p></p><div><p class=MsoNormal><br clear=all><o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'>Andy<br><br><o:p></o:p></p></div><div><div><div><div><p class=MsoNormal>On Thu, Feb 13, 2014 at 1:20 AM, Arnold den Boer <<a href="mailto:arnold@ardebo.nl" target="_blank">arnold@ardebo.nl</a>> wrote:<o:p></o:p></p></div></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><div><div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>What is counted in this dashboard item?</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I have 16 tickets in my vtiger_troubletickets</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>thanks</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=364 height=248 id="_x0000_i1025" src="cid:image001.jpg@01CF28A0.671C73B0"><o:p></o:p></p></div></div></div></div><p class=MsoNormal><o:p> </o:p></p></div></div><p class=MsoNormal>_______________________________________________<br><a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div><p class=MsoNormal><br>_______________________________________________<br><a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><br><br clear=all><o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal>-- <br>With<br>Best Regards<br>Uma.S<o:p></o:p></p></div></div></body></html>