<div dir="ltr">Hi Christian,<div><br></div><div style>We try to integrate as many patches as possible. 5.3 and 5.4 versions included some patches that we received from community members. But, i agree that we did not get back to all the developers who submitted patches. W<span style="font-family:arial,sans-serif;font-size:13px">e did not have sufficient time to </span><span style="font-family:arial,sans-serif;font-size:13px">monitor and close lower priority issues. </span></div>
<div style><br></div><div style>btw, Vtiger 6 EA issues can be tracked here (<a href="http://trac.vtiger.com/cgi-bin/trac.cgi/report/37">http://trac.vtiger.com/cgi-bin/trac.cgi/report/37</a>)</div><div style><br></div><div style>
thanks,</div><div style>Sreenivas</div></div><div class="gmail_extra"><br clear="all"><div>--<br>Sreenivas Kanumuru<br>vtiger Team<div><div><br></div><div>Direct: +91 96323-55656<br>Skype: skanumuru</div><br><b>Connect with us on: </b><a href="http://twitter.com/#%21/vtigercrm" target="_blank">Twitter</a> <b>I</b> <a href="http://www.facebook.com/pages/vtiger/226866697333578?sk=wall" target="_blank">Facebook</a> <b>I</b> <a href="http://blog.vtiger.com/" target="_blank">Blog</a><b> I</b> <a href="http://wiki.vtiger.com/index.php/Main_Page" target="_blank">Wiki</a> <b>I </b><a href="http://forums.vtiger.com/" target="_blank">Forums </a><b>I</b> <a href="http://vtiger.com/" target="_blank">Website</a><br>
</div></div>
<br><br><div class="gmail_quote">On Wed, Feb 6, 2013 at 3:37 PM, Bandile Nodada <span dir="ltr"><<a href="mailto:bnodada@gmail.com" target="_blank">bnodada@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Hi All<div><br></div><div>You are raising a very good point Christian, I commend your courage. We all looking to have a better product through co-operation. Thanks</div><div><br></div><div><br clear="all"><div>Kind Regards,<br>
Nodada Bandile <br><br>"Education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't."<br>--Anatole France <br>
<br><br><br></div>
<br><br><div class="gmail_quote"><div><div class="h5">On Wed, Feb 6, 2013 at 11:47 AM, Koch, Christian <span dir="ltr"><<a href="mailto:christian.koch@4com.de" target="_blank">christian.koch@4com.de</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5">
<div lang="DE" link="blue" vlink="purple">
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Hi,<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">when we started using and developing for vtiger about 3 years ago we thought this was a community driven product. Like every product also vtiger
is not 100%-bug-free so we shared the bugs we found on <a href="http://trac.vtiger.com" target="_blank">
http://trac.vtiger.com</a> . But unfortunately it seems nobody from the core developers cared about them. We even submitted patches (like
<a href="http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/6674" target="_blank">http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/6674</a>). It’s now about 3 years ago we submitted that patch and nobody even commented on that bug. I simply cannot understand why the vtiger team
ignores the help and feedback from the community!!!<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Because of this we stopped reporting bugs and submitting patches, because it’s just too time consuming and totally useless. I suspect there are
many others out there in the community having the same experience and so they also don’t report the bugs they’ve found. I’m sure that if the feedback from the community would be honored we could create a much better product all together!!! But today everyone
fixes the bugs on its own and we can’t share our results </span><span lang="EN-US" style="font-size:11.0pt;font-family:Wingdings;color:#1f497d">L</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Christian<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Von:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com" target="_blank">vtigercrm-developers-bounces@lists.vtigercrm.com</a> [mailto:<a href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com" target="_blank">vtigercrm-developers-bounces@lists.vtigercrm.com</a>]
<b>Im Auftrag von </b>Sreenivas Kanumuru<br>
<b>Gesendet:</b> Montag, 4. Februar 2013 14:35<br>
<b>An:</b> <a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">vtigercrm-developers@lists.vtigercrm.com</a><br>
<b>Betreff:</b> Re: [Vtigercrm-developers] Cooperation<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">Hi Blazej,<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Our QA team has started reviewing extensions that are in the pipeline. You will hear back from us soon. I responded to other concerns below.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><b>Paid Partnership</b><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">You do not have to be a Vtiger Partner to get your extensions published on our marketplace. As long as you are following the guidelines published (<a href="https://wiki.vtiger.com/index.php/Marketplace_Review_Guidelines" target="_blank">link</a>)
on your website, your extension will be reviewed and listed on the marketplace. You can list paid as well as free extensions on the marketplace. Currently, we do not charge a listing fee for paid extensions, but we plan to apply a listing fee. <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Our partner program has 2 levels<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<div>
<p class="MsoNormal">1. Resellers (Free - not listed on our website)<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">2. SI Partners (Paid - listed on our website)<u></u><u></u></p>
</div>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">SI Partner program is designed for companies which have in house developers (like yours) who assist clients implement CRM solutions. By being a Vtiger SI partner, the partner gets additional visibility by getting listed on our partner page.
We charge the annual partnership fee for this benefit. The partner page only lists partners who are actively implementing Vtiger solutions. <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><b>Developer Documentation</b><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">We are publishing updated documentation with Vtiger 6 - <a href="https://wiki.vtiger.com/index.php/Vtiger_6_Developer_Guide" target="_blank">
link</a><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><b>Community Participation</b><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">As i listed on the previous email (Sub: Vtiger Forge), in the next 3 months, we are working on several initiatives to improve developer experience with Vtiger. These cover both in-product (APIs, design) and out-of-product (discussions,
documentation) elements. In addition, we will identify a community manager in the core team to improve collaboration.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><b>OSS PDF extension</b><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Both PDF Maker and OSS PDF are listed on the marketplace. We leave it to the users to decide and install plugin that suits them. <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">PS: I just tried your demo. I failed to understand how you can export the PDF of 1 ticket (when i tried the test template, it listed all the tickets in a table). Please advise. You can email us directly to
<a href="mailto:mp-support@vtiger.com" target="_blank">mp-support@vtiger.com</a>.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">thanks,<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Sreenivas<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><br clear="all">
<u></u><u></u></p>
<div>
<p class="MsoNormal">--<br>
Sreenivas Kanumuru<br>
vtiger Team<u></u><u></u></p>
<div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Direct: <a href="tel:%2B91%2096323-55656" target="_blank">+91 96323-55656</a><br>
Skype: skanumuru<u></u><u></u></p>
</div>
<p class="MsoNormal"><br>
<b>Connect with us on: </b><a href="http://twitter.com/#%21/vtigercrm" target="_blank">Twitter</a>
<b>I</b> <a href="http://www.facebook.com/pages/vtiger/226866697333578?sk=wall" target="_blank">
Facebook</a> <b>I</b> <a href="http://blog.vtiger.com/" target="_blank">Blog</a><b> I</b>
<a href="http://wiki.vtiger.com/index.php/Main_Page" target="_blank">Wiki</a> <b>I
</b><a href="http://forums.vtiger.com/" target="_blank">Forums </a><b>I</b> <a href="http://vtiger.com/" target="_blank">Website</a><u></u><u></u></p>
</div>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><u></u> <u></u></p>
<div>
<p class="MsoNormal">On Wed, Jan 30, 2013 at 8:26 PM, Pabiszczak, Błażej <<a href="mailto:b.pabiszczak@opensaas.pl" target="_blank">b.pabiszczak@opensaas.pl</a>> wrote:<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<div>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm">
<p class="MsoNormal">It is unfortunate that the vtigercrm-developers mailing list only sees<br>
traffic from third party developers. This is the only developer mailing<br>
list I'm on that the core developers don't participate -- and I don't mean<br>
answering questions, I mean asking them, talking about upcoming features,<br>
and taking advantage of the experience and perspective that other<br>
programmers bring to the table.<u></u><u></u></p>
</blockquote>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue">"vtigercrm-developers mailing list" - in our opinion it works correctly. The problem is in questions commited on this list, most of them are the result of not knowing
the basic documentation, or just applies to the improper subject, for example "An error during installation vtiger 5.3 occures" - even simple fact that question is about old version should disqualify it.</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm">
<p class="MsoNormal">All our developers have been working feverishly to get Vtiger CRM 6<br>
completed and released. Though our team has grown considerably in the past<br>
year,<br>
Vtiger 6 has taken all our energy and some more. We are also releasing a<br>
security patch for Vtiger CRM 5.4 in February. As a result of this, our<br>
efforts on<u></u><u></u></p>
</blockquote>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="color:blue">With all the respect, but you always have a lots of work to do. Basing on my almost two-yearly observations I can only assume that community and co-operation with them has the lowest priority for you (it is not
including partnership which provides you profit)</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm">
<p class="MsoNormal">*Connecting better with Developers*<br>
We are working on several initiatives to make Vtiger more developer<br>
friendly<u></u><u></u></p>
</blockquote>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue">Programmists don't need new documentation, they need just actual one, even this pdf (</span><span style="font-family:"Arial","sans-serif";color:blue"><a href="https://www.vtiger.com/products/crm/help/5.2.0/VtigerCRM_5.2.0_Vtlib.pdf" target="_blank">https://www.vtiger.com/products/crm/help/5.2.0/VtigerCRM_5.2.0_Vtlib.pdf</a></span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue">)
document would be enough, if it would be expanded and updated on time. All of your energy you spend for creating new tools and even you didn't work with documentation, you published for developers - this situation will always cause problems.</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue">Programmists don't need new communication board, they just need answers on board actually existing. For many months on polish board was a lot of spam, which no one
could deleted, and you didn't want to give us moderation permissions for that section. Actually adding new post need verification which causes that people don't write because they sometimes have to wait a few days! New board doesn't change anything, all what
we need here is new way of cooperation betweend producer and user.</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue">Below is the list of our modules never published by you:<br>
OSS Import Export </span><span style="color:blue"><a href="tel:+48708201210" title="Zadzwoń" target="_blank"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">7-08-2012 10</span></a></span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue">:49<br>
OSS SMS API </span><span style="color:blue"><a href="tel:+48709201213" title="Zadzwoń" target="_blank"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">7-09-2012 13</span></a></span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue">:05<br>
OSS Corrected Invoice </span><span style="color:blue"><a href="tel:+48709201214" title="Zadzwoń" target="_blank"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">7-09-2012 14</span></a></span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue">:27<br>
OSS Correction Note </span><span style="color:blue"><a href="tel:+4813092012" title="Zadzwoń" target="_blank"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">13-09-2012</span></a></span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue"> 08:45<br>
OSS Invoice Cost </span><span style="color:blue"><a href="tel:+4813092012" title="Zadzwoń" target="_blank"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">13-09-2012</span></a></span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue"> 09:09<br>
OSS Map 20-08-2012 14:02<br>
OSS Booking Calendar 28-10-2012 09:44<br>
OSS Test Data 28-10-2012 09:45<br>
OSS Currency Update 28-10-2012 09:48<br>
<br>
All of these modules have new versions, new documentations and wasn't even tested by you !!! We have over a dozen of other modules, which we don't send to you because it is pointless, even they are very important for business solutions ( warehouse module, module
to exchange documents in EDIFACT format, integrations with Google Apps). Actually we have over 50 modules, and we are starting to rewrite them for SugarCRM.</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue">We also proposed you, that we will give module OSS PDF for the community and you, if you only add if to the VTiger`s standard version. Actual version of OSSPdf is
probably the most universal module, which doesn't modify core system files and have a tremendous functionalities, for example:<br>
<br>
1. It is working with almost every standard and additional VTiger module.<br>
2. Allows to create infinite amount of templatest.<br>
3. Allows to automatically save created Documents, and relate them to the record.<br>
4. Allows to generate many template at once.<br>
5. Has Bootstrap library built-in, and we also have working version for current VTiger 6 version<br>
6. Allows to run any special/additional function created by users/developers without modificating source files.<br>
7. and has hundreds of other functionalities.<br>
<br>
However you prefer to promote PDF Maker with is functionally limited, instead of make some correction in our module ( if you assume that some changes are necessary ) and give it to community. WOULDN`T IT PROVIDE BIGGER BENEFITS ?</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="color:blue">Test version OSS PDF: </span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="color:blue"><a href="http://test.opensaas.pl/mariusz/vt54_1" target="_blank">http://test.opensaas.pl/mariusz/vt54_1</a></span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="color:blue">admin/admin</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue">For a few years on your Partners list was a Construction company, however we as a developing/programming company, which created more than 50 modules, couln`t become
your partner because we have to pay for it? Maybe it would be worth to consider cooperation with companies, which wants to give you a part of their work for good of the community.<br>
<br>
Nowadays we are the biggest producer of VTiger modules, and in our point of view, the co-operation between our companies is not existing, and there is nothing like community because you ignore them.</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#888888"><u></u> <u></u></span></p>
</div>
</div>
<p class="MsoNormal"><span style="color:#888888">-- <u></u><u></u></span></p>
<div>
<p class="MsoNormal"><span style="color:#888888"><u></u> <u></u></span></p>
</div>
<div>
<div>
<p class="MsoNormal"><span style="color:#888888">Z poważaniem / Regards<u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#888888">Błażej Pabiszczak<u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#888888">M: <a href="tel:%2B48.884999123" target="_blank">
+48.884999123</a><br>
E: <a href="mailto:b.pabiszczak@opensaas.pl" target="_blank">b.pabiszczak@opensaas.pl</a><u></u><u></u></span></p>
</div>
</div>
</div>
</div>
<p class="MsoNormal"><br>
_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><u></u><u></u></p>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
</div>
</div>
<br></div></div>_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br></div>
<br>_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br></div>