<div dir="ltr">Is it possible that IIS is refusing to serve those files?</div><div class="gmail_extra"><br><br><div class="gmail_quote">On Thu, Jan 17, 2013 at 1:24 PM, Juan C. Dulanto <span dir="ltr"><<a href="mailto:juan@compuxpert.com" target="_blank">juan@compuxpert.com</a>></span> wrote:<br>
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<p class="MsoNormal">We use vTiger 5.3.0 <u></u><u></u></p>
<p class="MsoNormal">It is installed on a Windows 7 computer, and we are adding documents to it without any issues.<u></u><u></u></p>
<p class="MsoNormal">But we are unable to open any document with an extension .doc, docx, xls, jpg,mdi, mht, et.<u></u><u></u></p>
<p class="MsoNormal">It only opens pdf documents.<u></u><u></u></p>
<p class="MsoNormal">But we could go to the storage folder and open them just fine. We have tried different browsers, disabling antivirus, removing protections, etc.<u></u><u></u></p>
<p class="MsoNormal">What should we be looking for to fix it?<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><img width="957" height="767"><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><img width="528" height="391"><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">But, we can open the same document from same computer, by selecting it from the storage folder:<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><img width="796" height="943"><u></u><u></u></p>
<p class="MsoNormal"><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">The following message appears when trying to open images, but once again: it opens fine from the storage folder.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><img width="814" height="629"><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Thanks<u></u><u></u></p>
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<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br></div>