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<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Sorry, I may look like talking to myself with that problem, and you developers are probably busy with the migration to 6.0, but it is really an annoying problem and I don’t find any logical answer.
I hope you can at least points me to any advice…<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">The problem is user or computer related because it work for me but not for some users.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">I first thought of something related to the timezone but I’ve cross checked all the settings and still the newly created appointements in outlook are not selected for creation in vTiger.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">(user timezone : Europe/Brussels, system timezone Europe/Paris Brussels Madrid, config.inc.php’s default timezone : UTC, plugin cleaned, reinstalled, database cleared and outlook restarted)
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">I tried to dig in the plugin source code but it is an old 2.1.( is there a more up to date repository in trac.vtiger.com ?) For me, the main reason that the events doesn’t appears is something with
the outlook restrict() function. It uses a filter to select the appointments after the last sync time, with the condition in the following line :<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:9.5pt;font-family:Consolas;color:blue">return</span><span lang="EN-US" style="font-size:9.5pt;font-family:Consolas">
<span style="color:#A31515">"[LastModificationTime] > "</span> + <span style="color:#A31515">
"'"</span> + lastSyncTime.ToString(<span style="color:#A31515">"yyyy-MM-dd HH:mm"</span>) +
<span style="color:#A31515">"'"</span>;<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:9.5pt;font-family:Consolas"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="color:#1F497D">I’m not sure (can’t compile dot net code…) but there is something with the last sync time. The restrict() function requires a date formatted as string, but I’m wondering
how it is interpreted, because I’ve seen various examples with various exotic date format. Does this function requires the format to be the same as the windows user’s regional settings ? If this is the case then it may make sense that it doesn’t work, despite
the fact that I tried to change the regional settings for a test.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="color:#1F497D">What do you think ? No one has experienced this problem ?<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="color:#1F497D">Any advice would be appreciated.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="color:#1F497D">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">Nicolas GASNIER<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Développeur<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">HOLDIS AGRIDIS<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">1 rue des MORELLES<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">ZA Euro Val de Loire<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">41330 FOSSE<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Tél : 02 54 81 48 44<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">De :</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> vtigercrm-developers-bounces@lists.vtigercrm.com [mailto:vtigercrm-developers-bounces@lists.vtigercrm.com]
<b>De la part de</b> nicolas GASNIER<br>
<b>Envoyé :</b> mardi 20 novembre 2012 15:15<br>
<b>À :</b> vtigercrm-developers@lists.vtigercrm.com<br>
<b>Objet :</b> [Vtigercrm-developers] Outlook Plugin Problem with activity synchronisation<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi there,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US">When I create activity in the vtiger side, it is imported in outlook, but when I create it in Outlook calendar, it doesn’t create in vTiger. It does never appears in the synchronization dialog box.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Tested with Vtiger 5.4.0, Outlook 2007 & 2010.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I cleared my synchronization cache in the config dialog box & restarded outlook before testing.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Has anyone had this trouble with the outlook plugin 2.3 synchronizing activities ?
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I prefer to ask before filling a bug report…<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Nicolas GASNIER<o:p></o:p></span></p>
<p class="MsoNormal">Développeur<o:p></o:p></p>
<p class="MsoNormal">HOLDIS AGRIDIS<o:p></o:p></p>
<p class="MsoNormal">1 rue des MORELLES<o:p></o:p></p>
<p class="MsoNormal">ZA Euro Val de Loire<o:p></o:p></p>
<p class="MsoNormal">41330 FOSSE<o:p></o:p></p>
<p class="MsoNormal">Tél : 02 54 81 48 44<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">
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