Alan,<div><br></div><div>Please file language-string issue on the trac for reference.</div><div><br></div><div><b>History</b></div><div>PBX Manager module was part of our customization delivered to customer which was targeted on non-Asterisk based system which had not AGI support.</div>
<div><br></div><div>Asterisk AGI script is certainly a good option compared to Event polling (which is currently used). We have a bit of learning curve for Asterisk and AGI approach, a reason why I would not commit for short-term.</div>
<div><br></div><div>Regards,</div><div>Prasad</div><div><br><div class="gmail_quote">On Tue, Oct 2, 2012 at 4:51 PM, Alan Lord <span dir="ltr"><<a href="mailto:alanslists@gmail.com" target="_blank">alanslists@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">We have a couple of customers who have slightly modified Asterisk call<br>
manager code to support click-to-call with a VOIP provider called Gradwell.<br>
<br>
Their API only does click-to-call and so we do not need to poll vtiger<br>
every 5 seconds to see if there are any incoming calls...<br>
<br>
However, the label in the User Configuration "Receive Incoming Calls" is<br>
wrong. It actually means "Use Asterisk". Without that box checked you<br>
lose the ability to click on phone numbers to make a call and this also<br>
means that every user's browser (tabs) does a 5 second poll of vtiger to<br>
check for incoming calls.<br>
<br>
So I guess this is either a labelling bug or the javascript should be<br>
changed so that we only poll for incoming calls on users that have the<br>
checkbox checked.<br>
<br>
Al<br>
<br>
PS - Polling vtiger and then asterisk like this seems to be very<br>
resource intensive. Why not use the Asterisk AGI to signal to vtiger<br>
that there is an incoming call in the first place, rather than sending<br>
hundreds of requests? Also, perhaps using websockets in the future might<br>
be a better way to handle the browser->vtiger interface?<br>
<br>
_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br>
</blockquote></div><br></div>