Alan,<div><br></div><div>Thank you for bringing up this question.<br><div><br></div><div>Standard Leads module does not have dependency on other module.</div><div><br></div><div>There seem to be a requirement of finding target parent record before creating</div>
<div>record for module (Contact, Trouble Ticket...) which made us enable Webforms</div><div>for Leads to start.</div><div><br></div><div><b>Summary of few design questions that were brought up:</b></div><div><br></div><div>
When we capture the Contact information from Webforms the question</div><div>of linking it with Organization come up. This wouldn't be a issue if </div><div>Contact - Organization relation is not mandatory or does not exists. But in </div>
<div>the other case there should some kind of case-to-handle issue.</div><div><br></div><div>The same holds with Trouble Tickets. When a user submits case on website </div><div>we need to determine the associated Contact / Account but how? using the</div>
<div>email provided? ...</div><div><br></div><div>We looking forward for break-through implementation / contribution that would</div><div>enable us take the Webforms forward. </div><div><br></div><div>Keep me posted.</div>
<div><br></div><div>Regards,</div><div>Prasad</div><div><br><div class="gmail_quote">On Wed, Sep 5, 2012 at 6:11 PM, Alan Lord <span dir="ltr"><<a href="mailto:alanslists@gmail.com" target="_blank">alanslists@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi all,<br>
<br>
is there a reason why the new Webforms stuff only works with Leads? I'd<br>
like to have another form that does the same for trouble tickets...<br>
<br>
Thanks<br>
<br>
Al<br>
<br>
_______________________________________________<br>
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</blockquote></div><br></div></div>