<div><a href="http://vtiger.com/" target="_blank"></a><br></div><div><blockquote class="gmail_quote" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">
Unfortunately we have a go live date for a new customer at the end of<br>June so we will need to do something to resolve this before then. How do<br>you suggest we approach this? It doesn't seem to be something we can<br>
achieve through vtlib so we'll probably need to modify core code to add<br>support for subscription sales.</blockquote></div><br>for now, i would recommend your suggestion of creating a separate SO for each service, and add custom fields to the SO to track the start and end dates.<br>
<br><br><div class="gmail_quote">On Thu, Mar 22, 2012 at 2:00 AM, Alan Lord (News) <span dir="ltr"><<a href="mailto:alanslists@gmail.com">alanslists@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div class="im">On 21/03/12 22:14, Sreenivas Kanumuru wrote:<br>
><br>
> You are right. Service Contract might be too heavy for just tracking a<br>
> couple of fields (start and end date). But, if you want to track more<br>
> details about the service (example, tickets or tasks related to the<br>
> service) then creating a Contract might be better.<br>
<br>
</div>That makes sense, as long as the Contract's relation to the Sale Order<br>
can be readily "discovered" by the users.<br>
<div class="im"><br>
> Personally, I think the "right" way would be to provide the admin user a<br>
> way to be able to choose some number of custom fields (of whatever type)<br>
> they have added to a product/service module to be displayed *in* the<br>
> line item block of the Quote/SO/PO/Invoice etc... (I'm visualising this<br>
> in the same way the description box is presented now.<br>
<br>
</div>Of course, I should have said here it might be that the user wants to<br>
use one or more fields (they might be custom or standard ones). It<br>
shouldn't be just for custom fields.<br>
<div class="im"><br>
> This is nice feature to have (show custom fields in line items). We are<br>
> beginning work on major UI changes which we hope to release as part of<br>
> vtiger 6 in July/Aug timeframe. We'll review to see if this feature can<br>
> be included as part of the release.<br>
<br>
</div>Thanks and that is interesting.<br>
<br>
Unfortunately we have a go live date for a new customer at the end of<br>
June so we will need to do something to resolve this before then. How do<br>
you suggest we approach this? It doesn't seem to be something we can<br>
achieve through vtlib so we'll probably need to modify core code to add<br>
support for subscription sales.<br>
<div class="im"><br>
> We'll share more details on the vtiger 6 plans in April, after the 5.4<br>
> is released.<br>
<br>
</div>I look forward to reading about it!<br>
<br>
Thanks<br>
<span class="HOEnZb"><font color="#888888"><br>
Alan<br>
</font></span><div class="HOEnZb"><div class="h5"><br>
<br>
--<br>
Libertus Solutions<br>
<a href="http://www.libertus.co.uk" target="_blank">http://www.libertus.co.uk</a><br>
<br>
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</div></div></blockquote></div><br>