<div>Alan,</div><div><br></div><div>I responded below.</div><br><div class="gmail_quote">On Wed, Mar 21, 2012 at 1:29 AM, Alan Lord (News) <span dir="ltr"><<a href="mailto:alanslists@gmail.com">alanslists@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class="im">On 20/03/12 22:45, Sreenivas Kanumuru wrote:<br>
> Hi Alan,<br>
><br>
> On that Sales order where do I record the periods that the two<br>
> services are valid from-to?<br>
><br>
><br>
> Start and end dates for a service could be captured in the Service<br>
> Contract. But, currently there is no way to link a Service Contract to<br>
> the Sales Order. This is a gap we should address in the product.<br>
<br>
</div>Thanks Sreenivas,<br>
<br>
I'm not sure that adding another layer to the line item (a service<br>
contract) is the best way - it seems to be unnecessary and just extra<br>
mouse clicks to a user.<br></blockquote><div><br></div><div>You are right. Service Contract might be too heavy for just tracking a couple of fields (start and end date). But, if you want to track more details about the service (example, tickets or tasks related to the service) then creating a Contract might be better. </div>
<div> </div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Personally, I think the "right" way would be to provide the admin user a<br>
way to be able to choose some number of custom fields (of whatever type)<br>
they have added to a product/service module to be displayed *in* the<br>
line item block of the Quote/SO/PO/Invoice etc... (I'm visualising this<br>
in the same way the description box is presented now.<br></blockquote><div><br></div><div>This is nice feature to have (show custom fields in line items). We are beginning work on major UI changes which we hope to release as part of vtiger 6 in July/Aug timeframe. We'll review to see if this feature can be included as part of the release.</div>
<div><br></div><div>We'll share more details on the vtiger 6 plans in April, after the 5.4 is released.</div><div><br></div><div>Regards,</div><div>Sreenivas</div><div> </div></div>