Hi Alan,<div><br></div><div>Any further thoughts about this one?</div><div><br></div><div>I have a prospect who will not like to give username and passwords but a handheld sign is what she needs.</div><div><br></div><div>Regards</div>
<div>Rohit</div><div><br clear="all">Rohit Thakral<br><a href="http://www.targetintegration.com">www.targetintegration.com</a><br><a href="http://www.knowledgement.ie">www.knowledgement.ie</a><br>
<br><br><div class="gmail_quote">On Fri, Jan 28, 2011 at 8:13 AM, Alan Lord (News) <span dir="ltr"><<a href="mailto:alanslists@gmail.com">alanslists@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div class="im">On 27/01/11 18:22, Rohit Thakral wrote:<br>
> What if you give the customer a customer portal username and password<br>
> and he confirms by logging in to his customer portal and changes the<br>
> status of the ticket on engineer's iphone??<br>
<br>
</div>That 'might' be enough, thanks for the suggestion. I've only had a short<br>
conversation with the prospect so far.<br>
<br>
Has anyone ever tried using the CP from an iPhone's browser? I'm on<br>
Android so can't see if that's a workable solution or not...<br>
<div><div></div><div class="h5"><br>
Thanks<br>
<br>
Al<br>
<br>
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