<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Times New Roman; font-size: 12pt; color: #000000'>Pratim,<br><br>What is the ticket number for this? Will this bug be fixed in 5.2?<br><br>Thanks<br>Scott<br><br><hr><b>From: </b>"Pratim" <pratim@vtiger.com><br><b>To: </b>"Scott Brown" <scott@centritech.net><br><b>Cc: </b>vtigercrm-developers@lists.vtigercrm.com<br><b>Sent: </b>Thursday, May 6, 2010 9:35:09 AM<br><b>Subject: </b>Re: [Vtigercrm-developers] Custom Date Fields<br><br>Hi Scott,<br><br>I got the issue. It is an issue in vtiger CRM. We will report it in our trac and will get it fixed. We will let you know once the the change set will be ready to fix this.<br><br><div><span class="gmail_quote">On 5/6/10, <b class="gmail_sendername">Scott Brown</b> <<a href="mailto:scott@centritech.net" target="_blank">scott@centritech.net</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div><div style="font-family: Times New Roman; font-size: 12pt; color: rgb(0, 0, 0);"><br>Pratim,<br><br>I do see my issue in the demo at <a href="http://en.vtiger.com" target="_blank">en.vtiger.com</a>. At first the custom date field shows up in my filters but after I moved that custom field to the block labled Test it no longer shows up as an available filter.<br>
<br>Just to be clear, I'm talking about the available date fields being in the drop down box under the 2nd to last page in the Create Report wizard. This field is in the Test block but does not show up as an available Standard Filter. <br>
<br>That field does show up as an available filed to put in the report just not able to run date filters against it. <br><br>Any thoughts?<br><br>Scott<br><hr><b>From: </b>"Pratim" <<a href="mailto:pratim@vtiger.com" target="_blank">pratim@vtiger.com</a>><br>
<b>To: </b><a href="mailto:Scott@centritech.net" target="_blank">Scott@centritech.net</a><br><b>Cc: </b>"Prasad" <<a href="mailto:prasad@vtiger.com" target="_blank">prasad@vtiger.com</a>><br>
<b>Sent: </b>Thursday, May 6, 2010 3:06:26 AM<div><span class="e" id="q_1286da507555b108_1"><br><b>Subject: </b>Re: [Vtigercrm-developers] Custom Date Fields<br><br>Hi Scott,<br><br>I have tried the to reproduce the issue in stable 5.1.0 but the issue reported by you in not reproducible.I tried the same thing in demo server . You have a look at the demo server in the following link<br>
<br><a href="http://en.vtiger.com/" target="_blank">http://en.vtiger.com/</a><br><br>You can go to the reports module and check the report <span><strong>Ticket custom field</strong> </span>present in <strong><span style="font-weight: bold;">R</strong>eports</span> folder.You can check the Date1 and Date2 fields over there belongs to a new block and both are showing fine. There was a issue in vtiger 5.1.0 R.C. where the fields present in <span style="font-weight: bold;">Ticket Description Information</span> and <span style="font-weight: bold;">Ticket Solution information</span> were coming to select in the report.Are you also saying about the same.<br>
<br>Please check the demo server and let us know your observation.<br><br><br><br><div><span class="gmail_quote">On 5/5/10, <b class="gmail_sendername">Scott Brown</b> <<a href="mailto:scott@centritech.net" target="_blank">scott@centritech.net</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div><div style="font-family: Times New Roman; font-size: 12pt; color: rgb(0, 0, 0);">Prasad,<br><br>I am using 5.1 and the Layout editor in the Module Manager. <br><br><hr><b>From: </b>"Prasad" <<a href="mailto:prasad@vtiger.com" target="_blank">prasad@vtiger.com</a>><br>
<b>To: </b>"Scott Brown" <<a href="mailto:Scott@centritech.net" target="_blank">Scott@centritech.net</a>>, <a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">vtigercrm-developers@lists.vtigercrm.com</a><br>
<b>Sent: </b>Wednesday, May 5, 2010 12:52:29 PM<br><b>Subject: </b>Re: [Vtigercrm-developers] Custom Date Fields<div><span><br><br>Hi Scott,<br><br>Which version of vtiger are you using? <br>
<br>Regards,<br>Prasad<br>vtiger Team<br><br><div><span class="gmail_quote">On 5/5/10, <b class="gmail_sendername">Scott Brown</b> <<a href="mailto:scott@centritech.net" target="_blank">scott@centritech.net</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div><div style="font-family: Times New Roman; font-size: 12pt; color: rgb(0, 0, 0);"><span><span style="background-color: rgb(255, 255, 255);">I changed several </span><span style="color: rgb(255, 164, 149); background-color: rgb(255, 255, 255);">custom</span><span style="background-color: rgb(255, 255, 255);"> </span><span style="color: rgb(255, 164, 149); background-color: rgb(255, 255, 255);">date</span><span style="background-color: rgb(255, 255, 255);"> </span><span style="color: rgb(255, 164, 149); background-color: rgb(255, 255, 255);">fields</span><span style="background-color: rgb(255, 255, 255);">
to some newly created blocks in the Trouble Ticket module and ever
since then they do not show up as an option in the Reports module. If I
move those </span><span style="color: rgb(255, 164, 149); background-color: rgb(255, 255, 255);">fields</span><span style="background-color: rgb(255, 255, 255);"> back to </span><span style="color: rgb(255, 164, 149); background-color: rgb(255, 255, 255);">Custom</span><span style="background-color: rgb(255, 255, 255);"> Information or Ticket Information then they show up fine.
</span><br style="background-color: rgb(255, 255, 255);">
<br style="background-color: rgb(255, 255, 255);"><span style="background-color: rgb(255, 255, 255);">
Is this a bug or am I doing something wrong?
</span><br style="font-weight: bold; background-color: rgb(255, 255, 255);">
<br>
Thanks
<br>
Scott</span><span><br><br>Scott Brown<br>Centritech Communications Systems<br>400 Southlake Blvd, Bldg D<br>Richmond, Virginia 23236<br><br>Tel: (804) 360-9753<br>Fax: (804) 302-7343<br><br>"Gold medals aren't really made of gold. They're made of sweat, determination, and a hard-to-find alloy called guts." --Dan Gable<br>
</span><br></div></div><br>_______________________________________________<br>
Reach hundreds of potential candidates - <a href="http://jobs.vtiger.com" target="_blank">http://jobs.vtiger.com</a> <br></blockquote></div><br>
</span></div></div></div><br>_______________________________________________<br>
Reach hundreds of potential candidates - <a href="http://jobs.vtiger.com" target="_blank">http://jobs.vtiger.com</a> <br></blockquote></div><br><br clear="all"><br>-- <br>
Regards,<br>Pratim<br>Vtiger Team
</span></div></div></div></blockquote></div><br><br clear="all"><br>-- <br>Regards,<br>Pratim<br>Vtiger Team
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