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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Admittedly I am new to developing in vTiger so I apologize
if this is a basic question.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We are using vTiger 5.0.3, with PHP 5.1.6 and MySQL 5.0.22.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>In the Detail View for an event, if the Description contains
a carriage returns (written to the DB as \r\n), the Detail View shows
everything on one long line. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>However, everything looks fine in the Edit View.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>In the Detail View of a ticket Description, which I know is
getting its information from the same table, this is not the case. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>All new line and carriage return code is read correctly. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>However one thing I found interesting is according to the
smarty debug console, the $ACTIVITYDATA array drops the \r in the Detail View
for the ticket, but not in the $ACTIVITYDATA for an Event.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Any thoughts or help pointing me in the right direction
would be greatly appreciated.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>My preference would be for the \r\n to be rewritten to
<br>’s. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Any thoughts on where that should be executed?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=2 color=gray face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:gray;font-weight:bold'>Karyn
Cassio</span></font></b><o:p></o:p></p>
<p class=MsoNormal><b><font size=2 color=gray face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:gray;font-weight:bold'>Web
Developer</span></font></b><o:p></o:p></p>
<p class=MsoNormal><b><font size=2 color=gray face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:gray;font-weight:bold'>TransMagic,
Inc.</span></font></b><font color=navy face=Tahoma><span style='font-family:
Tahoma;color:navy'> <br>
</span></font><font size=2 color=gray face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;color:gray'><U1:PLACE u2:st="on"><U1:CITY u2:st="on">Email:
karyn.cassio<U1:PERSONNAME u2:st="on">@transmagic.com</U1:PERSONNAME></span></font><font
color=navy face=Tahoma><span style='font-family:Tahoma;color:navy'> </span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p><font size=1 color=gray face=Tahoma><span style='font-size:7.5pt;font-family:
Tahoma;color:gray'>License Keys: license@transmagic.com</span></font><font
color=navy face=Tahoma><span style='font-family:Tahoma;color:navy'> <br>
</span></font><font size=1 color=gray face=Tahoma><span style='font-size:7.5pt;
font-family:Tahoma;color:gray'>Support: support@transmagic.com</span></font><font
color=navy face=Tahoma><span style='font-family:Tahoma;color:navy'> <br>
</span></font><font size=1 color=gray face=Tahoma><span style='font-size:7.5pt;
font-family:Tahoma;color:gray'>Website: www.transmagic.com</span></font><font
size=1 color=gray face=t><span style='font-size:7.5pt;font-family:t;color:gray'> </span></font><font
color=navy face=t><span style='font-family:t;color:navy'> </span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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